2018 Freightliner Sprinter 2500: recalls and complaints
NHTSA lists 7 recall campaigns for the 2018 Freightliner Sprinter 2500. The newest campaign is 20V663000. NHTSA received the report on 28 Oct 2020. The NHTSA record gives the component Steering / Hydraulic Power Assist / Hose, Piping, and Connections. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 20V663000, in the NHTSA record
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
7 campaigns, newest first. 56,301 units in total.
- 20V663000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- 20V155000Equipment / Other / Labels
- 20V156000Equipment / Other / Labels
- 19V695000Air Bags / Air Bag/Restraint Control Module
- 19V665000Latches/Locks/Linkages / Hood / Latch
- 19V507000Visibility / Glass, Side/Rear
- 18V743000Latches/Locks/Linkages / Doors / Latch
20V663000Received . 47,667 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
- Consequence, in the NHTSA record
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
- Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPE. Owner notification date in the NHTSA record: .
20V155000Received . 289 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
- Consequence, in the NHTSA record
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
- Remedy, in the NHTSA record
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BEGRESS. Owner notification date in the NHTSA record: .
20V156000Received . 332 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.
- Consequence, in the NHTSA record
Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.
- Remedy, in the NHTSA record
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BEGREPP. Owner notification date in the NHTSA record: .
19V695000Received . 1,232 units.
Air Bags / Air Bag/Restraint Control Module
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Consequence, in the NHTSA record
An inactive airbag system can increase the risk of injury in the event of a crash.
- Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3AIRIGEL. Owner notification date in the NHTSA record: .
19V665000Received . 5,626 units.
Latches/Locks/Linkages / Hood / Latch
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
- Consequence, in the NHTSA record
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HAUBOSS. Owner notification date in the NHTSA record: .
19V507000Received . 1,079 units.
Visibility / Glass, Side/Rear
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
- Consequence, in the NHTSA record
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
- Remedy, in the NHTSA record
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3VERGLAS. Owner notification date in the NHTSA record: .
18V743000Received . 76 units.
Latches/Locks/Linkages / Doors / Latch
- Defect, in the NHTSA record
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
- Consequence, in the NHTSA record
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
- Remedy, in the NHTSA record
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA21002 | Engineering analysis | Desiccated Air Bag Inflator Rupture | Air Bags / Frontal / Driver Side / Inflator Module | 17 Sep 2021 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2018 Freightliner Sprinter 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2018 Freightliner Sprinter 2500: recalls and complaints. https://recallregister.com/vehicle/freightliner/sprinter-2500/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Vans USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2018 Freightliner Sprinter 2500?
- 56,301 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Freightliner Sprinter 2500 have for all model years?
- NHTSA lists 71 recall campaigns for the Freightliner Sprinter 2500, model years 2001 to 2022. 7 of them name the 2018 model year.
- Is an NHTSA investigation of the 2018 Freightliner Sprinter 2500 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.