Recall Register

2014 Freightliner Sprinter 2500: recalls and complaints

NHTSA lists 4 recall campaigns for the 2014 Freightliner Sprinter 2500. The newest campaign is 19V004000. NHTSA received the report on 8 Jan 2019. The NHTSA record gives the component Air Bags / Frontal / Passenger Side / Inflator Module. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V004000, in the NHTSA record

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 240,090 units in total.

  • 19V004000Air Bags / Frontal / Passenger Side / Inflator Module
  • 17V272000Electrical System / Software
  • 17V093000Air Bags
  • 16V077000Air Bags / Frontal / Driver Side / Inflator Module

  1. 19V004000Received . 88,388 units.

    Air Bags / Frontal / Passenger Side / Inflator Module

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    Consequence, in the NHTSA record
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  2. 17V272000Received . 3 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
    Consequence, in the NHTSA record
    The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  3. 17V093000Received . 15,338 units.

    Air Bags

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
    Consequence, in the NHTSA record
    If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  4. 16V077000Received . 136,361 units.

    Air Bags / Frontal / Driver Side / Inflator Module

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
    Consequence, in the NHTSA record
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy, in the NHTSA record
    Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20012
  2. 20024
  3. 20035
  4. 20043
  5. 20053
  6. 20063
  7. 20075
  8. 20085
  9. 20094
  10. 20105
  11. 20114
  12. 20122
  13. 20134
  14. 20144
  15. 20158
  16. 20169
  17. 20175
  18. 20187
  19. 201936
  20. 202017
  21. 202112
  22. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2014 Freightliner Sprinter 2500: recalls and complaints. https://recallregister.com/vehicle/freightliner/sprinter-2500/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2014 Freightliner Sprinter 2500?
240,090 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Freightliner Sprinter 2500 have for all model years?
NHTSA lists 71 recall campaigns for the Freightliner Sprinter 2500, model years 2001 to 2022. 4 of them name the 2014 model year.
Is an NHTSA investigation of the 2014 Freightliner Sprinter 2500 open?
The NHTSA investigation file has no investigation that names this model year.