2011 Ford Fusion: recalls and complaints

NHTSA advisory: do not driveCampaign 19V001000. NHTSA received the report on 7 Jan 2019. 782,384 units. Air Bags / Frontal / Passenger Side / Inflator Module

Remedy of campaign 19V001000, in the NHTSA record

Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

NHTSA advisory: do not driveCampaign 16V384000. NHTSA received the report on 31 May 2016. 1,892,343 units. Air Bags / Frontal / Passenger Side / Inflator Module

Remedy of campaign 16V384000, in the NHTSA record

Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 7 recall campaigns for the 2011 Ford Fusion. The newest campaign is 21V158000. NHTSA received the report on 10 Mar 2021. The NHTSA record gives the component Air Bags / Frontal / Driver Side / Inflator Module. NHTSA has 1,922 complaints on file for this model year. 4 NHTSA investigations name this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V158000, in the NHTSA record

Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 6,211,906 units in total.

21V15800010 Mar 2021Air Bags / Frontal / Driver Side / Inflator Module
21V08100016 Feb 2021Air Bags / Frontal
19V0010007 Jan 2019Air Bags / Frontal / Passenger Side / Inflator ModuleAdvisory
16V38400031 May 2016Air Bags / Frontal / Passenger Side / Inflator ModuleAdvisory
15V79300024 Nov 2015Fuel System, Gasoline / Storage / Auxillary Tank
15V3400002 Jun 2015Steering / Electric Power Assist System
11V5740007 Dec 2011Wheels / Lugs/Nuts/Bolts/Studs

21V158000Received 10 Mar 2021. 2,602,668 units.
Air Bags / Frontal / Driver Side / Inflator Module
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Report filed by Ford Motor Company. Manufacturer campaign number 21S12. Owner notification date in the NHTSA record: 9 Apr 2021.
21V081000Received 16 Feb 2021. 1,067 units.
Air Bags / Frontal
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Report filed by Ford Motor Company. Manufacturer campaign number 21S05. Owner notification date in the NHTSA record: 17 Mar 2021.
19V001000Received 7 Jan 2019. 782,384 units.
Air Bags / Frontal / Passenger Side / Inflator ModuleDo-not-drive advisory
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Report filed by Ford Motor Company. Manufacturer campaign number 19S01. Owner notification date in the NHTSA record: 13 Feb 2019.
16V384000Received 31 May 2016. 1,892,343 units.
Air Bags / Frontal / Passenger Side / Inflator ModuleDo-not-drive advisory
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence, in the NHTSA record
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Report filed by Ford Motor Company. Manufacturer campaign number 19S01. Owner notification date in the NHTSA record: 2 Feb 2018.
15V793000Received 24 Nov 2015. 411,205 units.
Fuel System, Gasoline / Storage / Auxillary Tank
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.
Consequence, in the NHTSA record
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
Report filed by Ford Motor Company. Manufacturer campaign number 15S34. Owner notification date in the NHTSA record: 15 Jan 2016.
15V340000Received 2 Jun 2015. 393,623 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence, in the NHTSA record
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Report filed by Ford Motor Company. Manufacturer campaign number 15S18. Owner notification date in the NHTSA record: 21 Jul 2015.
11V574000Received 7 Dec 2011. 128,616 units.
Wheels / Lugs/Nuts/Bolts/Studs
Defect, in the NHTSA record
Ford is recalling certain model year 2010-2011 ford fusion and mercury milan vehicles equipped with 17 inch steel wheels and built from april 1, 2009, through april 30, 2009, and from december 1, 2009, through november 13, 2010. The wheel studs may fracture, potentially causing a wheel to separate.
Consequence, in the NHTSA record
While driving, multiple stud fractures could occur at the wheel location, and the operator may experience vehicle vibration and/or wheel separation, increasing the risk of a crash.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the rear brake disc surface for flatness and replace the discs as necessary. Additionally, the wheel lug nuts will be replaced on all four wheels. The safety recall is expected to begin on or about january 24, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 11S23. Owner notification date in the NHTSA record: 18 Jan 2012.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1,922 complaints, 2,633 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2011 Ford Fusion
All 2011 vehicles

2011 Ford Fusion: complaints by component, per 1,000 component mentions
Component	2011 Fusion	All 2011 vehicles	Fusion, all years	Mentions
Steering	321.7	100.1	186	847
Air Bags	107.1	124.4	180.8	282
Engine	98.4	118.1	91.3	259
Vehicle Speed Control	93.8	44.6	74	247
Power Train	92.7	91.7	108.7	244
Fuel/Propulsion System	59.2	44.2	49	156
Electrical System	58.1	132.1	53.6	153
Unknown or Other	27.3	56.3	32.9	72
Electronic Stability Control (ESC)	27	26.3	18.1	71
Service Brakes	23.2	43.7	64.2	61

The table shows the 10 components with the most mentions, of 27.

Complaints that report a crash: 60
Complaints that report a fire: 8
Injuries in the complaints: 29
Deaths in the complaints: 1
Date of the newest complaint: 15 May 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2011 Ford Fusion, by the year NHTSA received them. The largest year is 2013, with 445 complaints.

Investigations

NHTSA investigations that name the 2011 Ford Fusion
Number	Type	Subject	Component	Opened	Closed	Campaign
EA17004	Engineering analysis	Power Steering Failure	Steering / Electric Power Assist System	20 Nov 2017	9 Feb 2024
PE14030	Preliminary evaluation	Electric power steering failure	Steering / Electric Power Assist System	2 Oct 2014	10 Sep 2015	15V340000
PE13003	Preliminary evaluation	Electronic Throttle Body Malfunction	Engine	21 Feb 2013	28 Feb 2014
EA12009	Engineering analysis	Floor mat interference with accelerator	Vehicle Speed Control / Accelerator Pedal	12 Dec 2012	12 Jun 2014	14E028000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2011 Ford FusionThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2011 Ford Fusion: recalls and complaints. https://recallregister.com/vehicle/ford/fusion/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Ford Motor Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2011 Ford Fusion?: 6,211,906 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford Fusion have for all model years?: NHTSA lists 46 recall campaigns for the Ford Fusion, model years 2006 to 2020. 7 of them name the 2011 model year.
Which component do the complaints about the 2011 Ford Fusion name most often?: Steering: 847 of 2,633 component mentions, or 321.7 per 1,000. For all 2011 vehicles the figure is 100.1 per 1,000.
Is an NHTSA investigation of the 2011 Ford Fusion open?: No. Each of the 4 investigations that name this model year has a closing date in the NHTSA file.