2019 Ford Flex: recalls and complaints
NHTSA lists 4 recall campaigns for the 2019 Ford Flex. The newest campaign is 25V732000. NHTSA received the report on 24 Oct 2025. The NHTSA record gives the component Structure / Body. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V732000, in the NHTSA record
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,571,804 units in total.
- 25V732000Structure / Body
- 25V695000Back Over Prevention / Sensing System / Camera
- 24V951000Back Over Prevention / Sensing System / Camera
- 18V548000Electrical System / Starter Assembly
25V732000Received . 92,347 units.
Structure / Body
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
- Consequence, in the NHTSA record
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Report filed by Ford Motor Company. Manufacturer campaign number 25SB8.
25V695000Received . 1,448,655 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Consequence, in the NHTSA record
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Report filed by Ford Motor Company. Manufacturer campaign number 25SA9. Owner notification date in the NHTSA record: .
24V951000Received . 30,715 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
- Consequence, in the NHTSA record
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
Report filed by Ford Motor Company. Manufacturer campaign number 24S75.
18V548000Received . 87 units.
Electrical System / Starter Assembly
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
- Consequence, in the NHTSA record
An electrical arc can increase the risk of a fire.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
Report filed by Ford Motor Company. Manufacturer campaign number 18S25. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE25007 | Preliminary evaluation | B-Pillar Trim Detachment | Structure / Body / Roof and Pillars | 7 Aug 2025 | 5 Aug 2026 | 25V732 |
| PE24030 | Preliminary evaluation | Rear-view Camera Failure | Back Over Prevention / Sensing System / Camera | 11 Oct 2024 | 2 Feb 2026 | 24V951 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ford recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2019 Ford FlexThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2019 Ford Flex: recalls and complaints. https://recallregister.com/vehicle/ford/flex/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2019 Ford Flex?
- 1,571,804 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Flex have for all model years?
- NHTSA lists 14 recall campaigns for the Ford Flex, model years 2009 to 2019. 4 of them name the 2019 model year.
- Is an NHTSA investigation of the 2019 Ford Flex open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.