2015 Ford Flex: recalls and complaints
NHTSA lists 4 recall campaigns for the 2015 Ford Flex. The newest campaign is 25V695000. NHTSA received the report on 13 Oct 2025. The NHTSA record gives the component Back Over Prevention / Sensing System / Camera. NHTSA has 110 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V695000, in the NHTSA record
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,744,529 units in total.
- 25V695000Back Over Prevention / Sensing System / Camera
- 20V072000Suspension / Rear
- 16V621000Fuel System, Gasoline / Delivery / Fuel Pump
- 15V464000Parking Brake
25V695000Received . 1,448,655 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Consequence, in the NHTSA record
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Report filed by Ford Motor Company. Manufacturer campaign number 25SA9. Owner notification date in the NHTSA record: .
20V072000Received . 211,207 units.
Suspension / Rear
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence, in the NHTSA record
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Report filed by Ford Motor Company. Manufacturer campaign number 20S04. Owner notification date in the NHTSA record: .
16V621000Received . 77,502 units.
Fuel System, Gasoline / Delivery / Fuel Pump
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
- Consequence, in the NHTSA record
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Report filed by Ford Motor Company. Manufacturer campaign number 16S31. Owner notification date in the NHTSA record: .
15V464000Received . 7,165 units.
Parking Brake
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- Consequence, in the NHTSA record
If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Report filed by Ford Motor Company. Manufacturer campaign number 15C07. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
110 complaints, 129 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2015 Ford Flex
- All 2015 vehicles
| Component | 2015 Flex | All 2015 vehicles | Flex, all years | Mentions |
|---|---|---|---|---|
| Back Over Prevention | 224.8 | 9.7 | 93.9 | 29 |
| Steering | 147.3 | 63.9 | 149.5 | 19 |
| Fuel/Propulsion System | 139.5 | 41.8 | 64.6 | 18 |
| Electrical System | 100.8 | 114.1 | 154.5 | 13 |
| Power Train | 93 | 125.6 | 41.5 | 12 |
| Unknown or Other | 93 | 100 | 98.6 | 12 |
| Engine | 85.3 | 153.4 | 71.6 | 11 |
| Suspension | 54.3 | 25.2 | 41.9 | 7 |
| Vehicle Speed Control | 15.5 | 32.7 | 12.1 | 2 |
| Visibility/Wiper | 15.5 | 19.7 | 15.3 | 2 |
The table shows the 10 components with the most mentions, of 14.
- Complaints that report a crash
- 0
- Complaints that report a fire
- 2
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 23 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Ford FlexThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Ford Flex: recalls and complaints. https://recallregister.com/vehicle/ford/flex/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Ford Flex?
- 1,744,529 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Flex have for all model years?
- NHTSA lists 14 recall campaigns for the Ford Flex, model years 2009 to 2019. 4 of them name the 2015 model year.
- Which component do the complaints about the 2015 Ford Flex name most often?
- Back Over Prevention: 29 of 129 component mentions, or 224.8 per 1,000. For all 2015 vehicles the figure is 9.7 per 1,000.
- Is an NHTSA investigation of the 2015 Ford Flex open?
- The NHTSA investigation file has no investigation that names this model year.