2012 Ford Fiesta: recalls and complaints
NHTSA lists 3 recall campaigns for the 2012 Ford Fiesta. The newest campaign is 20V331000. NHTSA received the report on 8 Jun 2020. The NHTSA record gives the component Latches/Locks/Linkages / Doors / Latch. NHTSA has 617 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 20V331000, in the NHTSA record
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 2,758,234 units in total.
20V331000Received . 2,147,323 units.
Latches/Locks/Linkages / Doors / Latch
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Consequence, in the NHTSA record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Report filed by Ford Motor Company. Manufacturer campaign number 20S30. Owner notification date in the NHTSA record: .
15V246000Received . 456,440 units.
Latches/Locks/Linkages / Doors / Latch
- Defect, in the NHTSA record
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Consequence, in the NHTSA record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.
Report filed by Ford Motor Company. Manufacturer campaign number 15S16. Owner notification date in the NHTSA record: .
12V488000Received . 154,471 units.
Air Bags
- Defect, in the NHTSA record
Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.
- Consequence, in the NHTSA record
An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.
- Remedy, in the NHTSA record
Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. The safety recall began on October 26, 2012. Owner's may contact Ford at 1-866-436-7332.
Report filed by Ford Motor Company. Manufacturer campaign number 12C26. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
617 complaints, 834 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2012 Ford Fiesta
- All 2012 vehicles
| Component | 2012 Fiesta | All 2012 vehicles | Fiesta, all years | Mentions |
|---|---|---|---|---|
| Power Train | 330.9 | 108.9 | 346.6 | 276 |
| Structure | 154.7 | 40 | 94.4 | 129 |
| Unknown or Other | 93.5 | 69.3 | 91.2 | 78 |
| Engine | 81.5 | 144.2 | 116 | 68 |
| Electrical System | 79.1 | 130.1 | 78.1 | 66 |
| Latches/Locks/Linkages | 68.3 | 5.2 | 42.5 | 57 |
| Vehicle Speed Control | 48 | 34 | 45.5 | 40 |
| Exterior Lighting | 26.4 | 25.7 | 11.9 | 22 |
| Air Bags | 18 | 97.4 | 23.9 | 15 |
| Service Brakes | 18 | 56.2 | 17.5 | 15 |
The table shows the 10 components with the most mentions, of 24.
- Complaints that report a crash
- 12
- Complaints that report a fire
- 5
- Injuries in the complaints
- 17
- Deaths in the complaints
- 0
- Date of the newest complaint
- 9 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ19005 | Recall query | Door Latch Failures | Latches/Locks/Linkages / Doors / Latch | 19 Dec 2019 | 7 Feb 2022 | 20V177000 |
| EA15002 | Engineering analysis | Door Latch Failure | Latches/Locks/Linkages / Doors / Latch | 27 Feb 2015 | 13 Nov 2015 | 15V246000 |
| PE14028 | Preliminary evaluation | Door Latch Failure | Latches/Locks/Linkages / Doors / Latch | 11 Sep 2014 | 18 Mar 2015 | 20E010000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ford recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2012 Ford FiestaThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2012 Ford Fiesta: recalls and complaints. https://recallregister.com/vehicle/ford/fiesta/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2012 Ford Fiesta?
- 2,758,234 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Fiesta have for all model years?
- NHTSA lists 15 recall campaigns for the Ford Fiesta, model years 1978 to 2019. 3 of them name the 2012 model year.
- Which component do the complaints about the 2012 Ford Fiesta name most often?
- Power Train: 276 of 834 component mentions, or 330.9 per 1,000. For all 2012 vehicles the figure is 108.9 per 1,000.
- Is an NHTSA investigation of the 2012 Ford Fiesta open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.