2003 Dodge Ram 3500: recalls and complaints

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All updates to the register

• 15V31200026 May 2015Air Bags / Frontal / Passenger Side / Inflator ModuleAdvisory
• 13V5280006 Nov 2013Steering / Linkages / Tie Rod Assembly
• 11V3500006 Jul 2011Steering / Linkages / Tie Rod Assembly
• 05V4620006 Oct 2005Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 03V2120005 Jun 2003Wheels / Hubcap/Cover
• 03V0330005 Feb 2003Vehicle Speed Control

1. 15V312000Received 26 May 2015. 385,686 units.

   Air Bags / Frontal / Passenger Side / Inflator ModuleDo-not-drive advisory

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2003 Dodge Ram 1500, 2500, and 3500 trucks manufactured August 29, 2002, to July 25, 2003 to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.

   Consequence, in the NHTSA record

   In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

   Remedy, in the NHTSA record

   Owners are advised not to drive their vehicle until the recall repair is complete. Owners are advised not to drive their vehicles until the remedy is completed. Chrysler will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began on March 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R26. Note: This recall partially supersedes recall 14V770.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R26. Owner notification date in the NHTSA record: 16 Mar 2016.

2. 13V528000Received 6 Nov 2013. 706,664 units.

   Steering / Linkages / Tie Rod Assembly

   Defect, in the NHTSA record

   Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

   Consequence, in the NHTSA record

   A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

   Report filed by Chrysler Group LLC. Manufacturer campaign number N62. Owner notification date in the NHTSA record: 17 Jan 2014.

3. 11V350000Received 6 Jul 2011. 242,780 units.

   Steering / Linkages / Tie Rod Assembly

   Defect, in the NHTSA record

   Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.

   Consequence, in the NHTSA record

   This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact chrysler at 1-800-853-1403.

   Report filed by CHRYSLER GROUP LLC. Manufacturer campaign number L16. Owner notification date in the NHTSA record: 3 Oct 2011.

4. 05V462000Received 6 Oct 2005. 250,433 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   On certain pickup trucks equipped with diesel engines and automatic transmissions, in an attempt to exit the vehicle quickly without shutting off the engine and removing the key, the driver may inadvertently leave the automatic transmission shift control in indicated reverse.

   Consequence, in the NHTSA record

   This error is an unintended action that may result in a lack of transmission park pawl engagement and possibly delayed rearward movement of the vehicle.

   Remedy, in the NHTSA record

   Dealers will perform a software modification to equip these vehicles with an out-of-park alarm. Owners may contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number E17. Owner notification date in the NHTSA record: 20 Mar 2006.

5. 03V212000Received 5 Jun 2003. 1,086 units.

   Wheels / Hubcap/Cover

   Defect, in the NHTSA record

   Certain heavy duty pickup trucks, the aluminum wheels may have excessive porosity in the center hub area which can cause a wheel to crack.

   Consequence, in the NHTSA record

   This could cause a loss of vehicle control and result in a crash without warning.

   Remedy, in the NHTSA record

   Dealers will inspect the wheels and replace them if necessary. Owner notification is expected to begin june 17, 2003.. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number C21. Owner notification date in the NHTSA record: 17 Jun 2003.

6. 03V033000Received 5 Feb 2003. 19,500 units.

   Vehicle Speed Control

   Defect, in the NHTSA record

   Certain pickup trucks, equipped with cummins diesel engines and manual transmissions, may experience an elevated idle speed after extended cruise control use.

   Consequence, in the NHTSA record

   This can result in unintended acceleration and a reduction in braking effectiveness, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will reprogram the software in the cummins engine controller. Owner notification began on march 10, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

   Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number C02. Owner notification date in the NHTSA record: 10 Mar 2003.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2003 Dodge Ram 3500
• All 2003 vehicles

The table shows the 10 components with the most mentions, of 21.

Complaints that report a crash

8

Complaints that report a fire

1

Injuries in the complaints

3

Deaths in the complaints

0

Date of the newest complaint

21 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19910
2. 19920
3. 19930
4. 19941
5. 19951
6. 19961
7. 19971
8. 19980
9. 19990
10. 20001
11. 20011
12. 20020
13. 20036
14. 20044
15. 20054
16. 20068
17. 200711
18. 20089
19. 20095
20. 20109
21. 20115
22. 20128

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Dodge Ram 3500: all model years
• Dodge: 115 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2003 Dodge Ram 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2003 Dodge Ram 3500?

1,606,149 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Dodge Ram 3500 have for all model years?

NHTSA lists 32 recall campaigns for the Dodge Ram 3500, model years 1991 to 2012. 6 of them name the 2003 model year.

Which component do the complaints about the 2003 Dodge Ram 3500 name most often?

Suspension: 25 of 136 component mentions, or 183.8 per 1,000. For all 2003 vehicles the figure is 62.1 per 1,000.

Is an NHTSA investigation of the 2003 Dodge Ram 3500 open?

2 investigations have no closing date in the NHTSA file, of 6 that name this model year.