1997 Chrysler Town and Country: recalls and complaints
NHTSA lists 5 recall campaigns for the 1997 Chrysler Town and Country. The newest campaign is 02V293000. NHTSA received the report on 7 Nov 2002. The NHTSA record gives the component Air Bags / Frontal. NHTSA has 388 complaints on file for this model year. 6 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 02V293000, in the NHTSA record
Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 3,384,829 units in total.
- 02V293000Air Bags / Frontal
- 02V076000Seat Belts / Rear/Other
- 00V268000Fuel System, Gasoline / Fuel Injection System
- 98V185000Child Seat
- 96V215000Service Brakes, Hydraulic / Foundation Components / Master Cylinder
02V293000Received . 1,500,521 units.
Air Bags / Frontal
- Defect, in the NHTSA record
On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.
- Consequence, in the NHTSA record
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
- Remedy, in the NHTSA record
Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number B24. Owner notification date in the NHTSA record: .
02V076000Received . 545,311 units.
Seat Belts / Rear/Other
- Defect, in the NHTSA record
On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.
- Consequence, in the NHTSA record
In the event of a crash, the seat occupant may not be properly restrained, increasing the risk of personal injury.
- Remedy, in the NHTSA record
Dealers will replace the trim with foam blockers and inspect and replace all 3rd row seat belt assemblies. Owner notification began june 3, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number B09. Owner notification date in the NHTSA record: .
00V268000Received . 1,163,000 units.
Fuel System, Gasoline / Fuel Injection System
- Defect, in the NHTSA record
Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. Fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire.
- Consequence, in the NHTSA record
Fuel leakage in the presence of an ignition source can result in a fire.
- Remedy, in the NHTSA record
Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. Owner notification began on january 25, 2002. Due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. However, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number 895. Owner notification date in the NHTSA record: .
98V185000Received . 157,000 units.
Child Seat
- Defect, in the NHTSA record
Vehicle description: mini vans equipped with integrated child seats. The shoulder harness restraint on the integrated child seat can become difficult to extract when the safety belt latch plate becomes contaminated.
- Consequence, in the NHTSA record
This can cause difficulty in releasing a child from the restraint.
- Remedy, in the NHTSA record
Dealers will clean the latch mechanism. An extender will be added to the emergency release anchor for the child seat safety belts so that the release clips are more visible and accessible to the operator in the event that the retractor mechanism can not be unlocked. In addition, an instructional owner's manual supplement card will be provided.
Report filed by CHRYSLER CORPORATION. Owner notification date in the NHTSA record: .
96V215000Received . 18,997 units.
Service Brakes, Hydraulic / Foundation Components / Master Cylinder
- Defect, in the NHTSA record
The master cylinder rear seal, between the hydraulic fluid and the vacuum reservoir, may not seal adequately allowing hydraulic fluid to be drawn into the power assist vacuum reservoir.
- Consequence, in the NHTSA record
As the hydraulic fluid in the master cylinder reservoir decreases, the level sensor will detect the loss of fluid and illuminate the instrument panel brake warning lamp. Continued operation of the vehicle with the warning lamp illuminated can result in extended stopping distances.
- Remedy, in the NHTSA record
Dealers will replace the brake master cylinder on all affected vehicles. Addendum (4-14-97): vehicles inspected per chrysler recall no. 707 and found to be outside the listed suspect master cylinder date code range, must now have the master cylinder primary piston replaced (chrysler recall no. 714).
Report filed by CHRYSLER CORPORATION. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
388 complaints, 546 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 1997 Chrysler Town and Country
- All 1997 vehicles
| Component | 1997 Town and Country | All 1997 vehicles | Town and Country, all years | Mentions |
|---|---|---|---|---|
| Air Bags | 155.7 | 60.9 | 97.4 | 85 |
| Electrical System | 153.8 | 81.7 | 277.8 | 84 |
| Engine and Engine Cooling | 109.9 | 128.6 | 39 | 60 |
| Power Train | 80.6 | 87.5 | 68.2 | 44 |
| Service Brakes, Hydraulic | 80.6 | 100.8 | 45.8 | 44 |
| Vehicle Speed Control | 71.4 | 43.7 | 21.3 | 39 |
| Visibility | 67.8 | 55.8 | 20.7 | 37 |
| Steering | 58.6 | 69.9 | 56.2 | 32 |
| Fuel System, Gasoline | 42.1 | 49.4 | 21.9 | 23 |
| Suspension | 34.8 | 64.1 | 16.7 | 19 |
The table shows the 10 components with the most mentions, of 27.
- Complaints that report a crash
- 27
- Complaints that report a fire
- 14
- Injuries in the complaints
- 30
- Deaths in the complaints
- 2
- Date of the newest complaint
- 13 Jul 2017
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA01007 | Engineering analysis | AIR BAG CLOCKSPRING | Electrical System | 21 Feb 2001 | 22 Nov 2002 | 02V293000 |
| RQ00008 | Recall query | DC MINIVAN FUEL INJECTOR RAIL LEAK | Vehicle Speed Control / Linkages | 9 Mar 2000 | 18 Mar 2002 | 00V268000 |
| EA99013 | Engineering analysis | POST COLLISION FUEL SYSTEM | Fuel System, Gasoline / Storage / Tank Assembly / Filler Pipe and Cap | 11 Jun 1999 | 10 Aug 2001 | |
| PE99010 | Preliminary evaluation | POST-COLLISION FUEL SYSTEM INTEGRITY | Fuel System, Gasoline / Storage / Tank Assembly / Filler Pipe and Cap | 3 Feb 1999 | 11 Jun 1999 | |
| EA97003 | Engineering analysis | INTEGRATED CHILD SEAT BELT LOCKUP | Child Seat | 31 Jan 1997 | 19 Aug 1998 | 97I001000 |
| SQ96016 | Safety query | INTEGRATED CHILD SEAT BELT LOCKUP | Seat Belts / Integrated Child Seat | 18 Sep 1996 | 4 Feb 1997 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19671
- 19741
- 19752
- 19821
- 19830
- 19840
- 19861
- 19890
- 19901
- 19918
- 19928
- 19938
- 19944
- 19951
- 19967
- 19975
- 19985
- 19994
- 20002
- 20012
- 20024
- 20032
- 20041
- 20054
- 20062
- 20070
- 20087
- 20096
- 20105
- 20113
- 20125
- 20134
- 20144
- 20154
- 20165
- 20171
- 20181
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 1997 Chrysler Town and CountryThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 1997 Chrysler Town and Country: recalls and complaints. https://recallregister.com/vehicle/chrysler/town-and-country/1997/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- DAIMLERCHRYSLER CORPORATION
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 1997 Chrysler Town and Country?
- 3,384,829 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Chrysler Town and Country have for all model years?
- NHTSA lists 67 recall campaigns for the Chrysler Town and Country, model years 1967 to 2018. 5 of them name the 1997 model year.
- Which component do the complaints about the 1997 Chrysler Town and Country name most often?
- Air Bags: 85 of 546 component mentions, or 155.7 per 1,000. For all 1997 vehicles the figure is 60.9 per 1,000.
- Is an NHTSA investigation of the 1997 Chrysler Town and Country open?
- No. Each of the 6 investigations that name this model year has a closing date in the NHTSA file.