2002 Chrysler Town and Country: recalls and complaints
NHTSA lists 4 recall campaigns for the 2002 Chrysler Town and Country. The newest campaign is 04V531000. NHTSA received the report on 2 Nov 2004. The NHTSA record gives the component Equipment / Electrical / Radio/Tape Deck/Cd Etc.. NHTSA has 404 complaints on file for this model year. 6 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 04V531000, in the NHTSA record
Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,087,678 units in total.
- 04V531000Equipment / Electrical / Radio/Tape Deck/Cd Etc.
- 04V386000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- 02V274000Fuel System, Gasoline / Storage / Tank Assembly
- 01V310000Child Seat
04V531000Received . 238,000 units.
Equipment / Electrical / Radio/Tape Deck/Cd Etc.
- Defect, in the NHTSA record
On certain mini vans, condensation from the instrument panel air conditioning ducts may drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
- Consequence, in the NHTSA record
This could result in a speaker fire.
- Remedy, in the NHTSA record
Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on january 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D48. Owner notification date in the NHTSA record: .
04V386000Received . 681,000 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- Defect, in the NHTSA record
On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose may split and cause a fluid leak.
- Consequence, in the NHTSA record
Power steering fluid leakage in the presence of an ignition source can result in an under hood fire.
- Remedy, in the NHTSA record
Dealers will replace the upper power steering cooler hose. This recall began on september 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D37. Owner notification date in the NHTSA record: .
02V274000Received . 116,029 units.
Fuel System, Gasoline / Storage / Tank Assembly
- Defect, in the NHTSA record
On certain mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
- Consequence, in the NHTSA record
Fuel leakage in the presence of an ignition source can result in an underbody fire.
- Remedy, in the NHTSA record
Dealers will inspect the fuel tank and replace it if necessary. Owner notification began october 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number B25. Owner notification date in the NHTSA record: .
01V310000Received . 52,649 units.
Child Seat
- Defect, in the NHTSA record
Vehicle description: certain mini vans fail to comply with requirements of FMVSS no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
- Consequence, in the NHTSA record
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
- Remedy, in the NHTSA record
Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin october 8, 2001. Owners who do not receive the free information within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number 996. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
404 complaints, 518 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2002 Chrysler Town and Country
- All 2002 vehicles
| Component | 2002 Town and Country | All 2002 vehicles | Town and Country, all years | Mentions |
|---|---|---|---|---|
| Steering | 156.4 | 39.6 | 56.2 | 81 |
| Air Bags | 129.3 | 73.7 | 97.4 | 67 |
| Electrical System | 119.7 | 94.6 | 277.8 | 62 |
| Power Train | 77.2 | 119 | 68.2 | 40 |
| Engine and Engine Cooling | 63.7 | 100.3 | 39 | 33 |
| Exterior Lighting | 46.3 | 33.3 | 29.6 | 24 |
| Latches/Locks/Linkages | 46.3 | 11.3 | 13.8 | 24 |
| Equipment | 36.7 | 18.2 | 11.6 | 19 |
| Structure | 36.7 | 62 | 32.9 | 19 |
| Suspension | 34.7 | 81.2 | 16.7 | 18 |
The table shows the 10 components with the most mentions, of 28.
- Complaints that report a crash
- 15
- Complaints that report a fire
- 12
- Injuries in the complaints
- 26
- Deaths in the complaints
- 0
- Date of the newest complaint
- 16 Oct 2023
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA05009 | Engineering analysis | HEADLIGHT MALFUNCTION | Electrical System | 1 Jun 2005 | 2 May 2006 | |
| PE05004 | Preliminary evaluation | HEADLIGHT MALFUNCTION | Electrical System | 2 Feb 2005 | 1 Jun 2005 | |
| EA04031 | Engineering analysis | POWER LIFTGATE LATCH | Latches/Locks/Linkages | 22 Nov 2004 | 7 Apr 2005 | 05V134000 |
| PE04049 | Preliminary evaluation | SPEAKER FIRE IN THE REAR OF THE VEHICLE | Electrical System / Wiring / Rear Compartment/Trunk | 7 Jul 2004 | 5 Nov 2004 | 04V531000 |
| PE03012 | Preliminary evaluation | POWER STEERING HOSE FAILURE | Steering / Hydraulic Power Assist / Hose, Piping, and Connections | 9 Apr 2003 | 29 May 2003 | 04V386000 |
| PE02068 | Preliminary evaluation | FUEL TANK LEAK | Vehicle Speed Control / Linkages | 24 Sep 2002 | 9 Oct 2002 | 02V274000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19671
- 19741
- 19752
- 19821
- 19830
- 19840
- 19861
- 19890
- 19901
- 19918
- 19928
- 19938
- 19944
- 19951
- 19967
- 19975
- 19985
- 19994
- 20002
- 20012
- 20024
- 20032
- 20041
- 20054
- 20062
- 20070
- 20087
- 20096
- 20105
- 20113
- 20125
- 20134
- 20144
- 20154
- 20165
- 20171
- 20181
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 Chrysler Town and CountryThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 Chrysler Town and Country: recalls and complaints. https://recallregister.com/vehicle/chrysler/town-and-country/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- DAIMLERCHRYSLER CORPORATION
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 Chrysler Town and Country?
- 1,087,678 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Chrysler Town and Country have for all model years?
- NHTSA lists 67 recall campaigns for the Chrysler Town and Country, model years 1967 to 2018. 4 of them name the 2002 model year.
- Which component do the complaints about the 2002 Chrysler Town and Country name most often?
- Steering: 81 of 518 component mentions, or 156.4 per 1,000. For all 2002 vehicles the figure is 39.6 per 1,000.
- Is an NHTSA investigation of the 2002 Chrysler Town and Country open?
- No. Each of the 6 investigations that name this model year has a closing date in the NHTSA file.