Recall Register

2024 Chevrolet Silverado 3500: recalls and complaints

NHTSA lists 3 recall campaigns for the 2024 Chevrolet Silverado 3500. The newest campaign is 24V894000. NHTSA received the report on 26 Nov 2024. The NHTSA record gives the component Latches/Locks/Linkages / Tailgate / Latch. NHTSA has 49 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V894000, in the NHTSA record

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 705,558 units in total.

  1. 24V894000Received . 131,231 units.

    Latches/Locks/Linkages / Tailgate / Latch

    Defect, in the NHTSA record
    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
    Consequence, in the NHTSA record
    An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

    Report filed by General Motors, LLC. Manufacturer campaign number N242469160. Owner notification date in the NHTSA record: .

  2. 24V060000Received . 570,434 units.

    Latches/Locks/Linkages / Tailgate / Latch

    Defect, in the NHTSA record
    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
    Consequence, in the NHTSA record
    An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

    Report filed by General Motors, LLC. Manufacturer campaign number N232426400. Owner notification date in the NHTSA record: .

  3. 23V549000Received . 3,893 units.

    Steering

    Defect, in the NHTSA record
    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
    Consequence, in the NHTSA record
    A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

    Report filed by General Motors, LLC. Manufacturer campaign number N232414720. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

49 complaints, 75 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2024 Chevrolet Silverado 3500
  • All 2024 vehicles
2024 Chevrolet Silverado 3500: complaints by component, per 1,000 component mentions
Component2024 Silverado 3500All 2024 vehiclesSilverado 3500, all yearsMentions
Electrical System280161.299.221
Power Train20081.491.715
Service Brakes16068.587.612
Unknown or Other80108.244.56
Fuel/Propulsion System4041.545.83
Structure4026.930.13
Engine40111.559.53
Lane Departure26.725.52.72
Steering26.759.260.92
Exterior Lighting26.727.614.42

The table shows the 10 components with the most mentions, of 14.

Complaints that report a crash
2
Complaints that report a fire
0
Injuries in the complaints
1
Deaths in the complaints
2
Date of the newest complaint
8 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2024 Chevrolet Silverado 3500, by the year NHTSA received them. The largest year is 2024, with 17 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19940
  2. 19960
  3. 19970
  4. 19980
  5. 19990
  6. 20001
  7. 20011
  8. 20021
  9. 20030
  10. 20040
  11. 20050
  12. 20060
  13. 20075
  14. 20084
  15. 20096
  16. 20105
  17. 20115
  18. 20124
  19. 20134
  20. 20143
  21. 20157
  22. 20167
  23. 20176
  24. 20186
  25. 20197
  26. 20208
  27. 20215
  28. 20223
  29. 20231
  30. 20243
  31. 20251
  32. 20263

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2024 Chevrolet Silverado 3500: recalls and complaints. https://recallregister.com/vehicle/chevrolet/silverado-3500/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
General Motors, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Chevrolet Silverado 3500?
705,558 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Chevrolet Silverado 3500 have for all model years?
NHTSA lists 45 recall campaigns for the Chevrolet Silverado 3500, model years 1994 to 2026. 3 of them name the 2024 model year.
Which component do the complaints about the 2024 Chevrolet Silverado 3500 name most often?
Electrical System: 21 of 75 component mentions, or 280 per 1,000. For all 2024 vehicles the figure is 161.2 per 1,000.
Is an NHTSA investigation of the 2024 Chevrolet Silverado 3500 open?
The NHTSA investigation file has no investigation that names this model year.