2013 Chevrolet Cruze: recalls and complaints
NHTSA lists 5 recall campaigns for the 2013 Chevrolet Cruze. The newest campaign is 16V502000. NHTSA received the report on 5 Jul 2016. The NHTSA record gives the component Electrical System / Ignition. NHTSA has 586 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 16V502000, in the NHTSA record
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 217,583 units in total.
- 16V502000Electrical System / Ignition
- 14V417000Equipment / Electrical
- 14V372000Air Bags
- 14V151000Power Train / Axle Assembly / Axle Shaft
- 13V452000Power Train / Axle Assembly / Axle Shaft
16V502000Received . 8,367 units.
Electrical System / Ignition
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
- Consequence, in the NHTSA record
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Report filed by General Motors LLC. Manufacturer campaign number 50490, 50491. Owner notification date in the NHTSA record: .
14V417000Received . 2,990 units.
Equipment / Electrical
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
- Consequence, in the NHTSA record
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Report filed by General Motors LLC. Manufacturer campaign number 14257. Owner notification date in the NHTSA record: .
14V372000Received . 29,019 units.
Air Bags
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
- Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Report filed by General Motors LLC. Manufacturer campaign number 14305. Owner notification date in the NHTSA record: .
14V151000Received . 174,046 units.
Power Train / Axle Assembly / Axle Shaft
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
- Consequence, in the NHTSA record
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Report filed by General Motors LLC. Manufacturer campaign number 14079. Owner notification date in the NHTSA record: .
13V452000Received . 3,161 units.
Power Train / Axle Assembly / Axle Shaft
- Defect, in the NHTSA record
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
- Consequence, in the NHTSA record
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
- Remedy, in the NHTSA record
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Report filed by General Motors LLC. Manufacturer campaign number 13276. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
586 complaints, 936 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2013 Chevrolet Cruze
- All 2013 vehicles
| Component | 2013 Cruze | All 2013 vehicles | Cruze, all years | Mentions |
|---|---|---|---|---|
| Engine | 225.4 | 158.2 | 217.4 | 211 |
| Electrical System | 129.3 | 124.7 | 131.6 | 121 |
| Power Train | 119.7 | 115.1 | 117.1 | 112 |
| Unknown or Other | 80.1 | 80.4 | 81 | 75 |
| Steering | 79.1 | 87.5 | 65.1 | 74 |
| Electronic Stability Control (ESC) | 66.2 | 17 | 63.9 | 62 |
| Air Bags | 52.4 | 75.3 | 45.1 | 49 |
| Service Brakes | 48.1 | 53.1 | 59.6 | 45 |
| Vehicle Speed Control | 41.7 | 31.6 | 40.9 | 39 |
| Fuel/Propulsion System | 31 | 42.3 | 43.7 | 29 |
The table shows the 10 components with the most mentions, of 28.
- Complaints that report a crash
- 54
- Complaints that report a fire
- 8
- Injuries in the complaints
- 32
- Deaths in the complaints
- 0
- Date of the newest complaint
- 29 Aug 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Chevrolet CruzeThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Chevrolet Cruze: recalls and complaints. https://recallregister.com/vehicle/chevrolet/cruze/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Chevrolet Cruze?
- 217,583 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Chevrolet Cruze have for all model years?
- NHTSA lists 26 recall campaigns for the Chevrolet Cruze, model years 2010 to 2019. 5 of them name the 2013 model year.
- Which component do the complaints about the 2013 Chevrolet Cruze name most often?
- Engine: 211 of 936 component mentions, or 225.4 per 1,000. For all 2013 vehicles the figure is 158.2 per 1,000.
- Is an NHTSA investigation of the 2013 Chevrolet Cruze open?
- The NHTSA investigation file has no investigation that names this model year.