2012 Buick Lacrosse: recalls and complaints
NHTSA lists 4 recall campaigns for the 2012 Buick Lacrosse. The newest campaign is 20V764000. NHTSA received the report on 21 Dec 2020. The NHTSA record gives the component Suspension / Rear. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 20V764000, in the NHTSA record
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 681,320 units in total.
- 20V764000Suspension / Rear
- 14V447000Seats / Front Assembly / Power Adjust
- 13V173000Electrical System
- 11V404000Electronic Stability Control (ESC)
20V764000Received . 220,006 units.
Suspension / Rear
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
- Consequence, in the NHTSA record
A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Report filed by General Motors, LLC. Manufacturer campaign number N202308930. Owner notification date in the NHTSA record: .
14V447000Received . 414,333 units.
Seats / Front Assembly / Power Adjust
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
- Consequence, in the NHTSA record
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Report filed by General Motors LLC. Manufacturer campaign number 14271. Owner notification date in the NHTSA record: .
13V173000Received . 42,904 units.
Electrical System
- Defect, in the NHTSA record
General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
- Consequence, in the NHTSA record
If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
- Remedy, in the NHTSA record
GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.
Report filed by General Motors LLC. Manufacturer campaign number 13136. Owner notification date in the NHTSA record: .
11V404000Received . 4,077 units.
Electronic Stability Control (ESC)
- Defect, in the NHTSA record
Gm is recalling certain model year 2012 buick lacrosse passenger vehicles manufactured from june 9, 2011, through july 2, 2011, for failing to conform to the requirements of federal motor vehicle safety standard no. 126, "electronic stability control systems (ESC)." the stabilitrak system has an incorrect calibration that may cause the system to not properly detect if a sensor were to malfunction, and the warning light indicating that the system is not operating would not illuminate, as required in the safety standard.
- Consequence, in the NHTSA record
The improper diagnosing may cause the ESC to falsely activate, resulting in sudden changes in vehicle handling and deceleration, particularly at higher speeds, which may cause the driver difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning.
- Remedy, in the NHTSA record
Gm dealers will reprogram the electronic brake control module free of charge. The safety recall began on september 12, 2011. Owners may contact buick at 1-866-608-8080.
Report filed by GENERAL MOTORS LLC. Manufacturer campaign number 11222. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| AQ14001 | Audit query | Sands Chevrolet/Hybrid System Fire/Stall | Electrical System | 2 May 2014 | 22 May 2016 | |
| RQ13003 | Recall query | Generator Control Module Fires | Electrical System / Propulsion System / Traction Battery | 5 Jul 2013 | 22 Jul 2014 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2012 Buick LacrosseThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2012 Buick Lacrosse: recalls and complaints. https://recallregister.com/vehicle/buick/lacrosse/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2012 Buick Lacrosse?
- 681,320 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Buick Lacrosse have for all model years?
- NHTSA lists 23 recall campaigns for the Buick Lacrosse, model years 2005 to 2019. 4 of them name the 2012 model year.
- Is an NHTSA investigation of the 2012 Buick Lacrosse open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.