Recall Register

2013 Buick Encore: recalls and complaints

NHTSA lists 6 recall campaigns for the 2013 Buick Encore. The newest campaign is 16V502000. NHTSA received the report on 5 Jul 2016. The NHTSA record gives the component Electrical System / Ignition. NHTSA has 52 complaints on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V502000, in the NHTSA record

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 183,683 units in total.

  1. 16V502000Received . 8,367 units.

    Electrical System / Ignition

    Defect, in the NHTSA record
    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
    Consequence, in the NHTSA record
    If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

    Report filed by General Motors LLC. Manufacturer campaign number 50490, 50491. Owner notification date in the NHTSA record: .

  2. 14V488000Received . 48,114 units.

    Seat Belts / Front

    Defect, in the NHTSA record
    General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.
    Consequence, in the NHTSA record
    If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171.

    Report filed by General Motors LLC. Manufacturer campaign number 14171. Owner notification date in the NHTSA record: .

  3. 14V446000Received . 124,007 units.

    Seats

    Defect, in the NHTSA record
    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
    Consequence, in the NHTSA record
    A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

    Report filed by General Motors LLC. Manufacturer campaign number 14340. Owner notification date in the NHTSA record: .

  4. 14V417000Received . 2,990 units.

    Equipment / Electrical

    Defect, in the NHTSA record
    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
    Consequence, in the NHTSA record
    Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

    Report filed by General Motors LLC. Manufacturer campaign number 14257. Owner notification date in the NHTSA record: .

  5. 14V298000Received . 61 units.

    Air Bags

    Defect, in the NHTSA record
    General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.
    Consequence, in the NHTSA record
    If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.
    Remedy, in the NHTSA record
    GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14211.

    Report filed by General Motors LLC. Manufacturer campaign number 14211. Owner notification date in the NHTSA record: .

  6. 13V105000Received . 144 units.

    Steering / Steering Wheel/Handle Bar

    Defect, in the NHTSA record
    General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.
    Consequence, in the NHTSA record
    If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.
    Remedy, in the NHTSA record
    General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13098.

    Report filed by General Motors LLC. Manufacturer campaign number 13098. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

52 complaints, 70 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2013 Buick Encore
  • All 2013 vehicles
2013 Buick Encore: complaints by component, per 1,000 component mentions
Component2013 EncoreAll 2013 vehiclesEncore, all yearsMentions
Engine300158.2244.521
Electrical System114.3124.796.98
Power Train100115.183.77
Vehicle Speed Control85.731.636.36
Air Bags71.475.377.15
Fuel/Propulsion System57.142.368.34
Tires42.96.915.43
Seat Belts42.912.528.63
Service Brakes28.653.1652
Engine and Engine Cooling28.611.730.82

The table shows the 10 components with the most mentions, of 17.

Complaints that report a crash
4
Complaints that report a fire
0
Injuries in the complaints
2
Deaths in the complaints
0
Date of the newest complaint
21 Dec 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2013 Buick Encore, by the year NHTSA received them. The largest year is 2014, with 16 complaints.

Investigations

NHTSA investigations that name the 2013 Buick Encore
NumberTypeSubjectComponentOpenedClosedCampaign
EA21002Engineering analysisDesiccated Air Bag Inflator RuptureAir Bags / Frontal / Driver Side / Inflator Module17 Sep 2021Open

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20136
  2. 20144
  3. 20154
  4. 20162
  5. 20172
  6. 20180
  7. 20192
  8. 20202
  9. 20210
  10. 20220

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 Buick Encore: recalls and complaints. https://recallregister.com/vehicle/buick/encore/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
General Motors LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Buick Encore?
183,683 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Buick Encore have for all model years?
NHTSA lists 13 recall campaigns for the Buick Encore, model years 2013 to 2022. 6 of them name the 2013 model year.
Which component do the complaints about the 2013 Buick Encore name most often?
Engine: 21 of 70 component mentions, or 300 per 1,000. For all 2013 vehicles the figure is 158.2 per 1,000.
Is an NHTSA investigation of the 2013 Buick Encore open?
1 investigation has no closing date in the NHTSA file, of 1 that name this model year.