Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries
CPSC recall 17028. Recall date: .
Hazard, in the words of CPSC
The washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.
Remedy, in the words of CPSC
Consumers should contact Samsung immediately to receive one of the following remedy options. Consumers can choose (1) a free in-home repair that includes reinforcement of the washer's top and a free one-year extension of the manufacturer's warranty; (2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or (3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement. All known consumers will also receive a Home Label Kit that includes a control panel guide and additional safety instructions in the mail. Until they have received and installed a Home Label Kit, consumers should only use the delicate or waterproof cycles…
CPSC recall 17028 has the recall date 4 Nov 2016. The notice names the firm Samsung Electronics America. The recall has about 2,800,000 units. The median CPSC recall of 2016 has 6,400 units. This register puts the recall under the hazard Impact injury.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries. |
|---|---|
| Units | 2,800,000 |
| Remedy options | Refund, Replace, Repair |
| Description | This recall involves 34 models of Samsung top-load washing machines. The washing machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine. The following model numbers are included in the recall depending on the serial number. Consumers should check with Samsung to see if their washer is recalled. Models WA40J3000AW/A2 WA45H7000AP/A2 WA45H7000AW/A2 WA45H7200AW/A2 WA45K7600AW/A2 WA45K7100AW/A2 WA48H7400AW/A2 WA48J7700AW/A2 WA48J7770AP/A2 WA48J7770AW/A2 WA50K8600AV/A2 WA50K8600AW/A2 WA52J8700AP/A2 WA52J8700AW/A2 WA400PJHDWR/AA WA422PRHDWR/AA WA456DRHDSU/AA WA456DRHDWR/AA WA476DSHASU/A1 WA476DSHAWR/A1 WA484DSHASU/A1 WA484DSHAWR/A1 WA48H7400AP/A2 WA50F9A6DSW/A2 WA50F9A7DSP/A2 WA50F9A7DSW/A2 WA50F9A8DSP/A2 WA50F9A8DSW/A2 WA52J8060AW/A2 WA5451ANW/XAA WA5471ABP/XAA WA5471ABW/XAA WA56H9000AP/A2 WA56H9000AW/A2 |
| Product | Samsung top-load washing machines, About 2.8 million |
| Sold at | Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500. |
| Importer | Samsung Electronics America Inc |
| Made in | South Korea, China, Thailand |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 2,800,000Median of 2016: 6,400
- CPSC recalls of 2016
- 330
- Recalls of 2016 with one of the same hazards
- 6%
- Recalls on the register that name Samsung Electronics America
- 6
Other recalls of the firm
| Date | Recall |
|---|---|
| 8 Aug 2024 | Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard |
| 22 Dec 2022 | Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available |
| 13 Oct 2016 | Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards |
| 15 Sep 2016 | Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards |
| 5 Nov 2009 | Samsung Over-the-Range Microwaves Recalled Due to Shock Hazard |
Official channels
- CPSC recall notice 17028The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 17028. https://recallregister.com/product/7899-samsung-recalls-top-load-washing-machines-due-to-risk-of-impact-injuri/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 17028 report injuries?
- The CPSC notice says:
Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. There are nine related reports of injuries, including a broken jaw, injured shoulder, and other impact or fall-related injuries.
- Where was the product sold?
- The CPSC notice says:
Best Buy, The Home Depot, Lowes, Sears and other home appliance stores nationwide from March 2011 to November 2016 for between $450 and $1,500.
- Which remedy options does CPSC list for recall 17028?
- CPSC lists 3 remedy options:
Refund, Replace, Repair
- How many units are in CPSC recall 17028?
- The CPSC notice gives this number:
About 2.8 million