Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards
CPSC recall 16266. Recall date: . Last publish date of the CPSC notice: .
Hazard, in the words of CPSC
The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers.
Remedy, in the words of CPSC
Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.
CPSC recall 16266 has the recall date 15 Sep 2016. The notice names the firm Samsung Electronics America. The recall has about 1,000,000 units. The median CPSC recall of 2016 has 6,400 units. This register puts the recall under 3 hazards. The first is Fire. CPSC gives the product type Telephones, Cell Phones & Accessories.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage. |
|---|---|
| Units | 1,000,000 |
| Remedy options | Replace, Refund |
| Description | This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197. |
| Product | Samsung Galaxy Note7 smartphones sold prior to September 15, 2016, About 1 million, Telephones, Cell Phones & Accessories |
| Sold at | Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890. |
| Manufacturer | Samsung Electronics America Inc |
| Made in | South Korea, China |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 1,000,000Median of 2016: 6,400
- CPSC recalls of 2016
- 330
- Recalls of 2016 with one of the same hazards
- 36%
- Recalls of 2016 in the category Telephones, Cell Phones & Accessories
- 0%
- Recalls on the register that name Samsung Electronics America
- 6
Other recalls of the firm
| Date | Recall |
|---|---|
| 8 Aug 2024 | Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard |
| 22 Dec 2022 | Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available |
| 4 Nov 2016 | Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries |
| 13 Oct 2016 | Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards |
| 5 Nov 2009 | Samsung Over-the-Range Microwaves Recalled Due to Shock Hazard |
Official channels
- CPSC recall notice 16266The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 16266. https://recallregister.com/product/7856-samsung-recalls-galaxy-note7-smartphones-due-to-serious-fire-and-burn/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 16266 report injuries?
- The CPSC notice says:
Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.
- Where was the product sold?
- The CPSC notice says:
Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890.
- Which remedy options does CPSC list for recall 16266?
- CPSC lists 2 remedy options:
Replace, Refund
- How many units are in CPSC recall 16266?
- The CPSC notice gives this number:
About 1 million