Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
CPSC recall 24335. Recall date: .
Hazard, in the words of CPSC
Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
Remedy, in the words of CPSC
Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.
CPSC recall 24335 has the recall date 8 Aug 2024. The notice names the firm Samsung Electronics America. The recall has about 1,120,905 units. The median CPSC recall of 2024 has 8,640 units. This register puts the recall under the hazard Fire.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
CPSC publishes these words. Source: CPSC recall notices, section About the U.S. CPSC, read on . The hazard, the remedy and the incident text on this site are the words of the CPSC recall notice. Newest CPSC recall on the register: .
More of the notice
The hazard and the remedy are at the top of the page. Each quotation is the text of CPSC.
| Incidents and injuries | Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage. Approximately 40 injuries have been reported, eight of which required medical attention, and there have been reports of seven fires involving pet deaths. |
|---|---|
| Units | 1,120,905 |
| Remedy options | Repair |
| Description | This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA |
| Product | Slide-in Electric Ranges, About 1,120,905 |
| Sold at | Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050. |
| Manufacturer | Samsung Electronics America Inc |
| Made in | Thailand |
Recall notice: The page that CPSC publishes for one recall of a consumer product. It states the product, the hazard, the remedy and the incidents.
Hazard: The way a product can cause harm, in the words of the CPSC recall notice. This site also puts each recall under short hazard names.
Remedy: What the manufacturer or the firm does about a recalled product. The agency record states the remedy of each recall.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
The recall in context
- Units in this recall
- 1,120,905Median of 2024: 8,640
- CPSC recalls of 2024
- 305
- Recalls of 2024 with one of the same hazards
- 27%
- Recalls on the register that name Samsung Electronics America
- 6
Other recalls of the firm
| Date | Recall |
|---|---|
| 22 Dec 2022 | Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available |
| 4 Nov 2016 | Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries |
| 13 Oct 2016 | Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards |
| 15 Sep 2016 | Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards |
| 5 Nov 2009 | Samsung Over-the-Range Microwaves Recalled Due to Shock Hazard |
Official channels
- CPSC recall notice 24335The notice on the CPSC site, with the pictures and the contact of the firm.
- CPSC recallsThe list of all recall notices on the CPSC site.
- SaferProducts.govThe CPSC site for a report about a consumer product.
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Cite this page
Recall Register. CPSC recall 24335. https://recallregister.com/product/10029-samsung-recalls-slide-in-electric-ranges-due-to-fire-hazard/. Source: CPSC Recall Retrieval Web Services. Data through .
Sources
- Source
- US Consumer Product Safety Commission
- Licence
- US government work, public domain
- Data retrieved
- 30 Sep 2026
- Newest CPSC recall on the register
- 24 Sep 2026
The CPSC notice is the authority. The hazard names come from the hazard text of CPSC. The category is the product type that CPSC gives. How the register is made. Report an error.
Questions
- Does CPSC recall 24335 report injuries?
- The CPSC notice says:
Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage. Approximately 40 injuries have been reported, eight of which required medical attention, and there have been reports of seven fires involving pet deaths.
- Where was the product sold?
- The CPSC notice says:
Best Buy, Costco, The Home Depot, Lowe's and other appliance stores nationwide, and online at Samsung.com. Depending upon the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.
- Which remedy options does CPSC list for recall 24335?
- CPSC lists 1 remedy option:
Repair
- How many units are in CPSC recall 24335?
- The CPSC notice gives this number:
About 1,120,905