Recall Register

Crossroads: recalls by model and year

NHTSA lists 54 vehicle recall campaigns for Crossroads. The register has 26 model lines of the make, model years 2001 to 2024. NHTSA has 60 complaints on file for these model lines.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Model lines

26 model lines, in the order of the number of complaints.

Crossroads: recall campaigns and complaints for each model line
Model lineModel yearsCampaignsComplaintsComplaints for each model yearComponent with the most mentions
Zinger1513120.8Suspension
Redwood1211121.0Suspension
Cruiser2119100.5Equipment
Sunset Trail15980.5Suspension
Paradise Pointe8560.8Equipment
Silverado6561.0Service Brakes, Hydraulic
Elevation5530.6Equipment
Cross Terrain9410.1Power Train
Crossforce4310.3Engine
Seville4310.3Tires
Hampton13700.0
Rushmore6500.0
Z16400.0
Sunset5700.0
Volante4700.0
Crossroads5300.0
Hill Country6200.0
Longhorn6300.0
Rezerve4500.0
Cameo5400.0
Kingston4200.0
Tranquility4200.0
Crossfire3200.0
Longhorn Rezerve4200.0
Belair2200.0
Cruiser Aire1200.0

This table compares the model lines of Crossroads only. The NHTSA files have no sales figures. A model line with more vehicles on the road gets more complaints. This site does not compare one make with a different make.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Newest recall campaigns

The newest 5 of 54.

  1. 24V256000Received . 33 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
    Consequence, in the NHTSA record
    A shade that comes into contact with a burner increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.

    Report filed by Keystone RV Company. Manufacturer campaign number 24-454. Owner notification date in the NHTSA record: . The campaign has 1 make, model and year entry.

  2. 24V234000Received . 10,894 units.

    Equipment / Appliance / Oven/Stove/Cooktop

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
    Consequence, in the NHTSA record
    A circuit board that overheats increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.

    Report filed by Keystone RV Company. Manufacturer campaign number 24-452. Owner notification date in the NHTSA record: . The campaign has 10 make, model and year entries.

  3. 22V728000Received . 721 units.

    Suspension / Rear / Springs / Leaf Spring Assembly / U-Bolt, Leaf Spring to Axle

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2021-2022 Crossroads Redwood, Dutchmen Voltage, and Yukon trailers. The U-bolts on the axles may have been improperly tightened, causing the bolts to loosen and the axle to slide.
    Consequence, in the NHTSA record
    A sliding axle can result in a loss of vehicle handling and control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will tighten the axle spring U-bolts, free of charge. Owner notification letters were mailed October 27, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-436. This recall expands NHTSA recall number 21V-015.

    Report filed by Keystone RV Company. Manufacturer campaign number 22-436. Owner notification date in the NHTSA record: . The campaign has 6 make, model and year entries.

  4. 22V242000Received . 248 units.

    Equipment / Recreational Vehicle/Trailer / LPG Systems / Furnace

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2022 Crossroads Zinger travel trailers. The furnace vent extension may not have been installed, which can cause carbon monoxide to enter the vehicle living area.
    Consequence, in the NHTSA record
    Carbon monoxide inside the vehicle can increase the risk of injury or death.
    Remedy, in the NHTSA record
    Dealers will inspect and install the exterior vent panel, as necessary, free of charge. Owner notification letters were mailed May 19, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-431.

    Report filed by Keystone RV Company. Manufacturer campaign number 22-431. Owner notification date in the NHTSA record: . The campaign has 1 make, model and year entry.

  5. 22V117000Received . 95 units.

    Electrical System

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2022 Crossroads Sunset 330SI travel trailers. The outside receptacle electrical circuit may not be properly protected by a ground-fault circuit interrupter (GFCI).
    Consequence, in the NHTSA record
    An unprotected electrical circuit can cause electric shock, increasing the risk of an injury.
    Remedy, in the NHTSA record
    Dealers will wire the circuit so that the outside receptacle is protected, free of charge. Owner notification letters are expected to be mailed April 25, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-424.

    Report filed by Keystone RV Company. Manufacturer campaign number 22-424. Owner notification date in the NHTSA record: . The campaign has 1 make, model and year entry.

The list shows the newest 5 of 54 campaigns.

Download all 54 campaigns of Crossroads (CSV)

Counts by year

Recall campaigns that name Crossroads vehicles, by the year NHTSA received the report. The largest year is 2018, with 8 campaigns.
Complaints about Crossroads vehicles, by the year NHTSA received them. The largest year is 2018, with 9 complaints.

Components in the complaints

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

Crossroads: complaints by component, per 1,000 component mentions
ComponentPer 1,000Mentions
Equipment231.916
Suspension217.415
Tires144.910
Electrical System101.47
Unknown or Other876
Structure72.55
Wheels43.53
Service Brakes, Hydraulic292
Power Train14.51
Engine14.51

Official channels

Cite this page

Recall Register. Crossroads: recalls by model and year. https://recallregister.com/make/crossroads/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
Investigations that name the make
1
Units in the campaigns
1,264,406

Manufacturers in the recall file: Keystone RV Company; CROSSROADS RV.

The make name is the name in the NHTSA files. The units of a campaign that names 2 makes are in the figure of each make. How the register is made. Report an error.

Questions

Which Crossroads model line has the most recall campaigns?
The Cruiser: 19 campaigns for 21 model years. A line with more model years has more campaigns.
Which Crossroads model line has the most complaints?
The Zinger: 12 complaints for 15 model years. A line with more vehicles on the road gets more complaints.
Which components do the complaints about Crossroads vehicles name?
Equipment: 231.9 per 1,000 component mentions. Suspension: 217.4 per 1,000 component mentions. Tires: 144.9 per 1,000 component mentions.
How many units are in the recall campaigns for Crossroads?
1,264,406 units in 54 campaigns. The units of a campaign that names 2 makes are in the figure of each make.