2021 Western Star 4700: recalls and complaints
NHTSA lists 14 recall campaigns for the 2021 Western Star 4700. The newest campaign is 22V338000. NHTSA received the report on 16 May 2022. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 22V338000, in the NHTSA record
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
14 campaigns, newest first. 43,838 units in total.
- 22V338000Equipment / Other / Labels
- 21V965000Fuel System, Diesel / Fuel Injection System / Fuel Rail
- 21V896000Tires
- 21V369000Steering / Linkages / Tie Rod Assembly
- 21V326000Fuel System, Diesel / Fuel Injection System / Fuel Rail
- 21V256000Steering / Linkages / Tie Rod Assembly
- 21V209000Power Train / Clutch Assembly
- 21V206000Electrical System / Wiring
- 21V018000Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
- 20V660000Suspension / Rear / Axle / Spindle
- 20V634000Equipment / Other / Labels
- 20V539000Suspension / Multiple Axle
- 20V281000Electrical System / Wiring
- 20V211000Equipment / Other / Labels
22V338000Received . 185 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
- Consequence, in the NHTSA record
An overloaded vehicle can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-933. Owner notification date in the NHTSA record: .
21V965000Received . 2,843 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
- Consequence, in the NHTSA record
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy, in the NHTSA record
Dealers will replace the fuel tubes, and install vibration isolators, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-915.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-915. Owner notification date in the NHTSA record: .
21V896000Received . 307 units.
Tires
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
- Consequence, in the NHTSA record
Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-908. Owner notification date in the NHTSA record: .
21V369000Received . 8,482 units.
Steering / Linkages / Tie Rod Assembly
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
- Consequence, in the NHTSA record
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-888. Owner notification date in the NHTSA record: .
21V326000Received . 9,662 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy, in the NHTSA record
Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-886. Owner notification date in the NHTSA record: .
21V256000Received . 12,470 units.
Steering / Linkages / Tie Rod Assembly
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
- Consequence, in the NHTSA record
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-884. Owner notification date in the NHTSA record: .
21V209000Received . 2 units.
Power Train / Clutch Assembly
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Cascadia and Western Star 4700 vehicles. The clutch flange may break.
- Consequence, in the NHTSA record
If flange failure occurs, loose parts may fall into the clutch pressure plate assembly, resulting in clutch disengagement, thereby increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the clutch on the affected vehicles, free of charge. The recall began on May 7, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-881.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-881. Owner notification date in the NHTSA record: .
21V206000Received . 5,111 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
- Consequence, in the NHTSA record
Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-880. Owner notification date in the NHTSA record: .
21V018000Received . 133 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
- Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
- Consequence, in the NHTSA record
The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-873. Owner notification date in the NHTSA record: .
20V660000Received . 1,411 units.
Suspension / Rear / Axle / Spindle
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
- Consequence, in the NHTSA record
A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-866. Owner notification date in the NHTSA record: .
20V634000Received . 53 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other than passenger cars."
- Consequence, in the NHTSA record
Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-864.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-864. Owner notification date in the NHTSA record: .
20V539000Received . 103 units.
Suspension / Multiple Axle
- Defect, in the NHTSA record
Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
- Consequence, in the NHTSA record
If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-862. Owner notification date in the NHTSA record: .
20V281000Received . 2,987 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
- Consequence, in the NHTSA record
An engine stall may increase the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-852. Owner notification date in the NHTSA record: .
20V211000Received . 89 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
- Consequence, in the NHTSA record
An overloaded vehicle can increase the risk of a crash.
- Remedy, in the NHTSA record
DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL847. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Western Star 4700The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Western Star 4700: recalls and complaints. https://recallregister.com/vehicle/western-star/4700/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Daimler Trucks North America, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Western Star 4700?
- 43,838 units in 14 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Western Star 4700 have for all model years?
- NHTSA lists 49 recall campaigns for the Western Star 4700, model years 2002 to 2023. 14 of them name the 2021 model year.
- Is an NHTSA investigation of the 2021 Western Star 4700 open?
- The NHTSA investigation file has no investigation that names this model year.