Recall Register

2020 Western Star 4700: recalls and complaints

NHTSA lists 12 recall campaigns for the 2020 Western Star 4700. The newest campaign is 22V919000. NHTSA received the report on 12 Dec 2022. The NHTSA record gives the component Tires. NHTSA has 2 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V919000, in the NHTSA record

Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

12 campaigns, newest first. 25,305 units in total.

  • 22V919000Tires
  • 22V338000Equipment / Other / Labels
  • 21V965000Fuel System, Diesel / Fuel Injection System / Fuel Rail
  • 21V896000Tires
  • 21V326000Fuel System, Diesel / Fuel Injection System / Fuel Rail
  • 21V206000Electrical System / Wiring
  • 20V634000Equipment / Other / Labels
  • 20V539000Suspension / Multiple Axle
  • 20V281000Electrical System / Wiring
  • 20V211000Equipment / Other / Labels
  • 20V127000Service Brakes, Air / Disc / Caliper
  • 19V769000Steering

  1. 22V919000Received . 49 units.

    Tires

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
    Consequence, in the NHTSA record
    Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-962. Owner notification date in the NHTSA record: .

  2. 22V338000Received . 185 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
    Consequence, in the NHTSA record
    An overloaded vehicle can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-933. Owner notification date in the NHTSA record: .

  3. 21V965000Received . 2,843 units.

    Fuel System, Diesel / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
    Consequence, in the NHTSA record
    A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will replace the fuel tubes, and install vibration isolators, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-915.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-915. Owner notification date in the NHTSA record: .

  4. 21V896000Received . 307 units.

    Tires

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
    Consequence, in the NHTSA record
    Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-908. Owner notification date in the NHTSA record: .

  5. 21V326000Received . 9,662 units.

    Fuel System, Diesel / Fuel Injection System / Fuel Rail

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    Consequence, in the NHTSA record
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-886.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-886. Owner notification date in the NHTSA record: .

  6. 21V206000Received . 5,111 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
    Consequence, in the NHTSA record
    Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-880. Owner notification date in the NHTSA record: .

  7. 20V634000Received . 53 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Western Star 4700 and 4900 and Freightliner Coronado, 108SD and 114SD vehicles. The vehicle certification label contains incorrect information, stating a Gross Axle Weight Rating (GAWR) that exceeds the tire capacity rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other than passenger cars."
    Consequence, in the NHTSA record
    Incorrect weight rating information on the certification labels could result in potential overloading of the axles, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will install accurate GAWR labels, free of charge. The recall began November 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-864.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-864. Owner notification date in the NHTSA record: .

  8. 20V539000Received . 103 units.

    Suspension / Multiple Axle

    Defect, in the NHTSA record
    Daimler Truckers North America LLC (DTNA) is recalling certain 2020-2021 Freightliner 114SD, 122SD and Western Star 4700, and 4900 vehicles equipped with certain SL2065 steerable lift axles. The lower rear pivot cap screws may not be long enough to sufficiently engage the locking feature of the corresponding nuts.
    Consequence, in the NHTSA record
    If the screws are not long enough to engage the corresponding nuts, the hardware may separate from the suspension system, becoming a road hazard, increasing the risk of a crash and/or injury.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect the lower rear pivot cap screws for the proper length, correcting the hardware as necessary, free of charge. The recall began October 30, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-862.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-862. Owner notification date in the NHTSA record: .

  9. 20V281000Received . 2,987 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
    Consequence, in the NHTSA record
    An engine stall may increase the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-852. Owner notification date in the NHTSA record: .

  10. 20V211000Received . 89 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner 108SD and 2020-2021 Freightliner Coronado, 114SD, and Western Star 4700 and 4900 vehicles. The Gross Axle Weight Rating (GAWR) on the certification label may be incorrect, possibly resulting in the vehicle being overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
    Consequence, in the NHTSA record
    An overloaded vehicle can increase the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will update the GAWR labels, free of charge. The recall began May 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL847.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL847. Owner notification date in the NHTSA record: .

  11. 20V127000Received . 2,585 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
    Consequence, in the NHTSA record
    Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-845. Owner notification date in the NHTSA record: .

  12. 19V769000Received . 1,331 units.

    Steering

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
    Consequence, in the NHTSA record
    This loss of connection would result in a loss of steering control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-835. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

2 complaints, 6 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2020 Western Star 4700: component mentions in complaints
ComponentMentions
Forward Collision Avoidance2
Electrical System1
Engine1
Steering1
Service Brakes1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
1
Date of the newest complaint
10 Nov 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2020 Western Star 4700, by the year NHTSA received them. The largest year is 2025, with 2 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20021
  2. 20031
  3. 20041
  4. 20051
  5. 20061
  6. 20071
  7. 20082
  8. 20093
  9. 20103
  10. 20113
  11. 20124
  12. 20135
  13. 20149
  14. 201512
  15. 20167
  16. 20179
  17. 201812
  18. 201914
  19. 202012
  20. 202114
  21. 20228
  22. 20234
  23. 20240

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Western Star 4700: recalls and complaints. https://recallregister.com/vehicle/western-star/4700/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Western Star 4700?
25,305 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Western Star 4700 have for all model years?
NHTSA lists 49 recall campaigns for the Western Star 4700, model years 2002 to 2024. 12 of them name the 2020 model year.
Which component do the complaints about the 2020 Western Star 4700 name most often?
Forward Collision Avoidance: 2 of 6 component mentions.
Is an NHTSA investigation of the 2020 Western Star 4700 open?
The NHTSA investigation file has no investigation that names this model year.