2023 Toyota Prius Prime: recalls and complaints
NHTSA lists 4 recall campaigns for the 2023 Toyota Prius Prime. The newest campaign is 26V049000. NHTSA received the report on 28 Jan 2026. The NHTSA record gives the component Electrical System / Wiring / Switches/Knobs/Buttons. NHTSA has 6 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V049000, in the NHTSA record
Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 1,255,231 units in total.
- 26V049000Electrical System / Wiring / Switches/Knobs/Buttons
- 25V744000Back Over Prevention / Display Function
- 24V548000Equipment / Other / Labels
- 24V274000Electrical System / Wiring / Switches/Knobs/Buttons
26V049000Received . 141,286 units.
Electrical System / Wiring / Switches/Knobs/Buttons
- Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
- Consequence, in the NHTSA record
A door that unexpectedly opens while the vehicle is moving increases the risk of injury.
- Remedy, in the NHTSA record
Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 26TB03 / 26TA03. Owner notification date in the NHTSA record: .
25V744000Received . 1,024,407 units.
Back Over Prevention / Display Function
- Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 25TB13/25LB06/WRE25. Owner notification date in the NHTSA record: .
24V548000Received . 33,848 units.
Equipment / Other / Labels
- Defect, in the NHTSA record
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence, in the NHTSA record
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Remedy, in the NHTSA record
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Report filed by Gulf States Toyota, Inc.. Manufacturer campaign number 24R2. Owner notification date in the NHTSA record: .
24V274000Received . 55,690 units.
Electrical System / Wiring / Switches/Knobs/Buttons
- Defect, in the NHTSA record
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
- Consequence, in the NHTSA record
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
- Remedy, in the NHTSA record
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number 24TB06 / 24TA06. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
6 complaints, 8 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 3 |
| Power Train | 2 |
| Exterior Lighting | 1 |
| Latches/Locks/Linkages | 1 |
| Suspension | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 23 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Toyota Prius PrimeThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Toyota Prius Prime: recalls and complaints. https://recallregister.com/vehicle/toyota/prius-prime/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Toyota Motor Engineering & Manufacturing
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Toyota Prius Prime?
- 1,255,231 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Toyota Prius Prime have for all model years?
- NHTSA lists 6 recall campaigns for the Toyota Prius Prime, model years 2017 to 2024. 4 of them name the 2023 model year.
- Which component do the complaints about the 2023 Toyota Prius Prime name most often?
- Electrical System: 3 of 8 component mentions.
- Is an NHTSA investigation of the 2023 Toyota Prius Prime open?
- The NHTSA investigation file has no investigation that names this model year.