2013 Thor Motor Coach Tuscany: recalls and complaints

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All updates to the register

• 19V7990007 Nov 2019Exterior Lighting
• 18V7050009 Oct 2018Visibility / Windshield Wiper/Washer
• 18V2850002 May 2018Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 17V75800022 Nov 2017Equipment
• 15V74500010 Nov 2015Equipment / Recreational Vehicle/Trailer
• 14V12700018 Mar 2014Equipment / Recreational Vehicle/Trailer
• 12V57400011 Dec 2012Vehicle Speed Control / Cruise Control

1. 19V799000Received 7 Nov 2019. 1,785 units.

   Exterior Lighting

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000180. Owner notification date in the NHTSA record: 2 Jan 2020.

2. 18V705000Received 9 Oct 2018. 2,854 units.

   Visibility / Windshield Wiper/Washer

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.

   Consequence, in the NHTSA record

   A reduction of driver visibility can increase the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000161.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000161. Owner notification date in the NHTSA record: 28 Nov 2018.

3. 18V285000Received 2 May 2018. 895 units.

   Steering / Hydraulic Power Assist / Hose, Piping, and Connections

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

   Consequence, in the NHTSA record

   Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

   Remedy, in the NHTSA record

   FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000153.

4. 17V758000Received 22 Nov 2017. 110,400 units.

   Equipment

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

   Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: 15 Jan 2018.

5. 15V745000Received 10 Nov 2015. 12,656 units.

   Equipment / Recreational Vehicle/Trailer

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

   Consequence, in the NHTSA record

   Unstable entry and exit steps increase the risk of injury.

   Remedy, in the NHTSA record

   Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000111. Owner notification date in the NHTSA record: 6 Jan 2016.

6. 14V127000Received 18 Mar 2014. 241 units.

   Equipment / Recreational Vehicle/Trailer

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire KG-series microwave models CFMV152CLB and CFMV154CLS manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

   Consequence, in the NHTSA record

   If the microwave starts on its own and there are contents inside, a fire could result.

   Remedy, in the NHTSA record

   Thor will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on May 12, 2014. Owners may contact Thor Motor Coach at 1-877-500-1020. Thor's number for this recall is RC000088. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000088. Owner notification date in the NHTSA record: 12 May 2014.

7. 12V574000Received 11 Dec 2012. 727 units.

   Vehicle Speed Control / Cruise Control

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.

   Consequence, in the NHTSA record

   Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin January 28, 2013. Owners should contact DTNA Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com, or the Customer Assistance Center at (800) FTL-HELP after normal business hours.

   Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: 26 Dec 2012.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

7 Dec 2015

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20051
2. 20061
3. 20071
4. 20081
5. 20091
6. 20101
7. 20116
8. 20126
9. 20137
10. 201411
11. 201511
12. 201612
13. 20178
14. 20186
15. 20194
16. 20202
17. 20211

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Thor Motor Coach Tuscany: all model years
• Thor Motor Coach: 56 model lines

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• NHTSA page of the 2013 Thor Motor Coach TuscanyThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2013 Thor Motor Coach Tuscany?

129,558 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Thor Motor Coach Tuscany have for all model years?

NHTSA lists 25 recall campaigns for the Thor Motor Coach Tuscany, model years 2005 to 2021. 7 of them name the 2013 model year.

Which component do the complaints about the 2013 Thor Motor Coach Tuscany name most often?

Wheels: 1 of 2 component mentions.

Is an NHTSA investigation of the 2013 Thor Motor Coach Tuscany open?

The NHTSA investigation file has no investigation that names this model year.