2016 Thor Motor Coach Tuscany: recalls and complaints

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• 19V7990007 Nov 2019Exterior Lighting
• 18V2850002 May 2018Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 17V75800022 Nov 2017Equipment
• 17V5550007 Sep 2017Visibility / Windshield Wiper/Washer
• 17V28300027 Apr 2017Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 17V09600014 Feb 2017Visibility / Windshield Wiper/Washer
• 16V83400017 Nov 2016Electrical System
• 16V46900027 Jun 2016Vehicle Speed Control / Accelerator Pedal
• 16V46800027 Jun 2016Suspension / Front
• 16V43700015 Jun 2016Service Brakes
• 16V4060007 Jun 2016Suspension / FrontAdvisory
• 15V74500010 Nov 2015Equipment / Recreational Vehicle/Trailer

1. 19V799000Received 7 Nov 2019. 1,785 units.

   Exterior Lighting

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000180. Owner notification date in the NHTSA record: 2 Jan 2020.

2. 18V285000Received 2 May 2018. 895 units.

   Steering / Hydraulic Power Assist / Hose, Piping, and Connections

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2011-2017 Thor Tuscany and Venetian motorhomes, built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

   Consequence, in the NHTSA record

   Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

   Remedy, in the NHTSA record

   FCCC has notified owners, and FCCC dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on May 1, 2018. Owners may contact TMC customer service at 1-877-855-2867 or FCCC customer service at 1-800-547-0712. TMC's number for this recall is RC000153.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000153.

3. 17V758000Received 22 Nov 2017. 110,400 units.

   Equipment

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

   Report filed by Thor Motor Coach. Owner notification date in the NHTSA record: 15 Jan 2018.

4. 17V555000Received 7 Sep 2017. 1,105 units.

   Visibility / Windshield Wiper/Washer

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

   Consequence, in the NHTSA record

   If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000146. Owner notification date in the NHTSA record: 27 Sep 2017.

5. 17V283000Received 27 Apr 2017. 186 units.

   Steering / Hydraulic Power Assist / Hose, Piping, and Connections

   Defect, in the NHTSA record

   Thor Motor Coach (Thor) is recalling certain 2016-2017 Venetian and Tuscany motorhomes equipped with Cummins ISL engines. These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.

   Consequence, in the NHTSA record

   Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.

   Remedy, in the NHTSA record

   Daimler Trucks (DTNA), the manufacturer of the Freightliner chassis has notified the motorhome owners, and DTNA dealers will reroute the high pressure power steering hose to provide adequate clearance from the starter stud, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 or Thor customer service at 1-877-500-1020. Thor's number for this recall is FL727A.

   Report filed by Thor Motor Coach. Manufacturer campaign number FL727A.

6. 17V096000Received 14 Feb 2017. 2,483 units.

   Visibility / Windshield Wiper/Washer

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

   Consequence, in the NHTSA record

   If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000128. Owner notification date in the NHTSA record: 12 Apr 2017.

7. 16V834000Received 17 Nov 2016. 528 units.

   Electrical System

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain model year 2014-2016 Tuscany motorhomes, models 40DX, 40KQ, 40RX, 42GX, 42WX, 44MT, 45AT and 45LT, manufactured April 11, 2013, to October 12, 2015. In the affected vehicles, water may leak into the keyless entry module and cause an electrical short.

   Consequence, in the NHTSA record

   An electrical short can increase the risk of a fire.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers will seal the area around the keyless entry module, free of charge. The recall began on January 10, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000123.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000123. Owner notification date in the NHTSA record: 10 Jan 2017.

8. 16V469000Received 27 Jun 2016. 487 units.

   Vehicle Speed Control / Accelerator Pedal

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain model year 2014-2016 Tuscany motorhomes manufactured February 28, 2013, to August 31, 2015. The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.

   Consequence, in the NHTSA record

   A sudden loss of an engine brake without warning on a motorhome may lead to a reduced brake capacity, potentially increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and dealers for Daimler Trucks North America (DTNA), manufacturer of the motorhome chassis, will replace the throttle pedal, free of charge. The recall began on July 15, 2016. Owners may contact TMC customer service at 1-877-500-1020 or Daimler Warranty Campaign Department at 1-800-547-0712 or by email at DTNA.Warranty.Campaigns@Daimler.com. TMC's number for this recall is RC000119.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000119. Owner notification date in the NHTSA record: 15 Jul 2016.

9. 16V468000Received 27 Jun 2016. 122 units.

   Suspension / Front

   Defect, in the NHTSA record

   Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

   Consequence, in the NHTSA record

   If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

   Remedy, in the NHTSA record

   TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at DTNA.Warranty.Campaigns@Daimler.com to locate a service center. TMC's number for this recall is RC000117.

   Report filed by Thor Motor Coach. Manufacturer campaign number RC000117. Owner notification date in the NHTSA record: 22 Jul 2016.

10. 16V437000Received 15 Jun 2016. 463 units.

    Service Brakes

    Defect, in the NHTSA record

    Thor Motor Coach (TMC) is recalling certain model year 2014-2016 Tuscany motor homes manufactured February 28, 2013, to August 31, 2015 and built on chassis supplied by Daimler Trucks North America. On certain motorhome chassis built with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.

    Consequence, in the NHTSA record

    If the brake activation signal to a towed device remains active when the motorhome chassis service brakes are released, the brakes on a towed device may remain engaged depending on brake configuration of the trailer. As a result, the brakes would drag and possibly overheat potentially resulting in a fire. Additionally, following drivers may be confused by the motorhome's actions, increasing the risk of a crash.

    Remedy, in the NHTSA record

    TMC will notify owners, and Daimler Trucks dealers will modify the affected brake assemblies, free of charge. The recall began on July 21, 2016. Owners may contact TMC customer service at 1-877-855-2867 or Daimler Trucks at 1-800-547-0712. TMC's number for this recall is RC000116.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000116. Owner notification date in the NHTSA record: 21 Jul 2016.

11. 16V406000Received 7 Jun 2016. 207 units.

    Suspension / FrontDo-not-drive advisory

    Defect, in the NHTSA record

    Thor Motor Coach (TMC) is recalling certain model year 2015-2016 Tuscany motor homes manufactured July 28, 2014, to July 27, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.

    Consequence, in the NHTSA record

    The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.

    Remedy, in the NHTSA record

    TMC will notify owners, and Freightliner Custom Chassis dealers will inspect and replace the steering box if necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Freightliner Custom Chassis customer service at 1-800-547-0712 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000115.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000115. Owner notification date in the NHTSA record: 10 Jun 2016.

12. 15V745000Received 10 Nov 2015. 12,656 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record

    Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Winds Four Winds, Four Winds Hurricane, Four Winds Siesta, Four Winds Windsport, 2009-2010 Four Winds Dorado, Four Winds Dutchmen, Four Winds Magellan, Four Winds Mandalay and 2009 Four Winds Fun Mover, and Four Winds Presidio motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

    Consequence, in the NHTSA record

    Unstable entry and exit steps increase the risk of injury.

    Remedy, in the NHTSA record

    Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.

    Report filed by Thor Motor Coach. Manufacturer campaign number RC000111. Owner notification date in the NHTSA record: 6 Jan 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20051
2. 20061
3. 20071
4. 20081
5. 20091
6. 20101
7. 20116
8. 20126
9. 20137
10. 201411
11. 201511
12. 201612
13. 20178
14. 20186
15. 20194
16. 20202
17. 20211

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Thor Motor Coach Tuscany: all model years
• Thor Motor Coach: 56 model lines

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• NHTSA page of the 2016 Thor Motor Coach TuscanyThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2016 Thor Motor Coach Tuscany?

131,317 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Thor Motor Coach Tuscany have for all model years?

NHTSA lists 25 recall campaigns for the Thor Motor Coach Tuscany, model years 2005 to 2021. 12 of them name the 2016 model year.

Is an NHTSA investigation of the 2016 Thor Motor Coach Tuscany open?

The NHTSA investigation file has no investigation that names this model year.