2002 Saturn VUE: recalls and complaints
NHTSA lists 2 recall campaigns for the 2002 Saturn VUE. The newest campaign is 14V490000. NHTSA received the report on 8 Aug 2014. The NHTSA record gives the component Electrical System / Ignition. NHTSA has 118 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 14V490000, in the NHTSA record
GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 202,482 units in total.
14V490000Received . 202,155 units.
Electrical System / Ignition
- Defect, in the NHTSA record
General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.
- Consequence, in the NHTSA record
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
- Remedy, in the NHTSA record
GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Report filed by General Motors LLC. Manufacturer campaign number 14506. Owner notification date in the NHTSA record: .
01V386000Received . 327 units.
Seat Belts / Front / Anchorage
- Defect, in the NHTSA record
Vehicle description: certain sport utility vehicles fail to comply with the requirements of FMVSS no. 210, "seat belt assembly anchorages." some vehicles were produced with rear outer seat belt shoulder guide anchor bolts that were incorrectly installed.
- Consequence, in the NHTSA record
If these bolts were incorrectly installed, they would not withstand the load requirements of the standard. If an anchorage failed in a crash, the occupant would not be properly restrained and could have an increased risk of injury.
- Remedy, in the NHTSA record
Dealers will replace the rear shoulder guide anchor bolts. Owner notification began december 19, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-800-553-6000.
Report filed by GENERAL MOTORS CORP.. Manufacturer campaign number 01076. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
118 complaints, 147 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2002 Saturn VUE
- All 2002 vehicles
| Component | 2002 VUE | All 2002 vehicles | VUE, all years | Mentions |
|---|---|---|---|---|
| Engine and Engine Cooling | 231.3 | 130.3 | 102.9 | 34 |
| Electrical System | 176.9 | 88.7 | 145.9 | 26 |
| Power Train | 136.1 | 135.9 | 297.6 | 20 |
| Air Bags | 81.6 | 55.1 | 70.8 | 12 |
| Steering | 74.8 | 37.1 | 45.5 | 11 |
| Suspension | 54.4 | 85.6 | 68.3 | 8 |
| Vehicle Speed Control | 34 | 39.3 | 21.9 | 5 |
| Equipment | 27.2 | 24.7 | 29.5 | 4 |
| Visibility | 27.2 | 50.4 | 31.2 | 4 |
| Service Brakes, Hydraulic | 27.2 | 96.7 | 27.8 | 4 |
The table shows the 10 components with the most mentions, of 21.
- Complaints that report a crash
- 11
- Complaints that report a fire
- 1
- Injuries in the complaints
- 6
- Deaths in the complaints
- 0
- Date of the newest complaint
- 4 Oct 2010
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE06006 | Preliminary evaluation | TIMING CHAIN FAILURE | Engine and Engine Cooling | 24 Jan 2006 | 6 Jun 2006 | |
| PE04052 | Preliminary evaluation | REAR SUSPENSION TOE CONTROL LINK | Suspension | 22 Jul 2004 | 1 Nov 2004 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Vehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 Saturn VUEThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 Saturn VUE: recalls and complaints. https://recallregister.com/vehicle/saturn/vue/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 Saturn VUE?
- 202,482 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Saturn VUE have for all model years?
- NHTSA lists 7 recall campaigns for the Saturn VUE, model years 2002 to 2009. 2 of them name the 2002 model year.
- Which component do the complaints about the 2002 Saturn VUE name most often?
- Engine and Engine Cooling: 34 of 147 component mentions, or 231.3 per 1,000. For all 2002 vehicles the figure is 130.3 per 1,000.
- Is an NHTSA investigation of the 2002 Saturn VUE open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.