2023 Prevost H3-45: recalls and complaints

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• 24V5230009 Jul 2024Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
• 24V1780006 Mar 2024Steering / ColumnAdvisory
• 23V88900022 Dec 2023Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
• 23V47400011 Jul 2023Exterior Lighting / Turn Signal
• 23V18300020 Mar 2023Exterior Lighting / Hazard Flashing Warning Lights
• 23V18400020 Mar 2023Structure / Emergency / Escape/Egress/Exit / Latching/Release System
• 23V12600024 Feb 2023Equipment / Emergency / Fire Supression / Sensors
• 22V2210006 Apr 2022Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys

1. 24V523000Received 9 Jul 2024. 2,653 units.

   Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

   Consequence, in the NHTSA record

   An unstable wheelchair increases the risk of injury to lift occupants.

   Remedy, in the NHTSA record

   Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-26. Owner notification date in the NHTSA record: 25 Apr 2025.

2. 24V178000Received 6 Mar 2024. 23 units.

   Steering / ColumnDo-not-drive advisory

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2023 H3-45 and 2022-2023 H3-45 VIP vehicles. The steering column joints may fail, causing a loss of steering control.

   Consequence, in the NHTSA record

   A loss of steering control increases the risk of a crash.

   Remedy, in the NHTSA record

   Owners are advised not to drive their vehicle until the repair has been performed. Prevost will replace the steering column joints, free of charge. Owner notification letters were mailed March 19, 2024. Owners may contact Provost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-11.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-11. Owner notification date in the NHTSA record: 19 Mar 2024.

3. 23V889000Received 22 Dec 2023. 2,100 units.

   Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

   Consequence, in the NHTSA record

   Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

   Remedy, in the NHTSA record

   Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-03. Owner notification date in the NHTSA record: 16 Sep 2024.

4. 23V474000Received 11 Jul 2023. 93 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.

   Remedy, in the NHTSA record

   Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-19. Owner notification date in the NHTSA record: 30 Aug 2023.

5. 23V183000Received 20 Mar 2023. 26 units.

   Exterior Lighting / Hazard Flashing Warning Lights

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   Hazard lights that do not flash simultaneously may confuse other drivers, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Prevost will update the hazard warning lights software, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-07.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-07. Owner notification date in the NHTSA record: 14 Apr 2023.

6. 23V184000Received 20 Mar 2023. 1 unit.

   Structure / Emergency / Escape/Egress/Exit / Latching/Release System

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

   Consequence, in the NHTSA record

   An emergency exit that requires excessive force to open may prevent or delay use of the exit, increasing the risk of injury in the event of an emergency.

   Remedy, in the NHTSA record

   Prevost will inspect and adjust the emergency exit window, if necessary, free of charge. The owner notification letter was mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-08.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-08. Owner notification date in the NHTSA record: 14 Apr 2023.

7. 23V126000Received 24 Feb 2023. 555 units.

   Equipment / Emergency / Fire Supression / Sensors

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and release a chemical fire extinguishing agent in the engine compartment.

   Consequence, in the NHTSA record

   The activation of the Automatic Fire Suppression System can cause a sudden loss of drive power, increasing the risk of a crash. Additionally, a disabled coach may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

   Remedy, in the NHTSA record

   Prevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-05.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-05. Owner notification date in the NHTSA record: 8 Sep 2023.

8. 22V221000Received 6 Apr 2022. 6,342 units.

   Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

   Consequence, in the NHTSA record

   An overheated alternator bearing can increase the risk of a fire.

   Remedy, in the NHTSA record

   Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR22-05. Owner notification date in the NHTSA record: 30 Sep 2022.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19891
2. 19903
3. 19913
4. 19923
5. 19933
6. 19945
7. 19955
8. 19967
9. 19978
10. 19986
11. 19997
12. 20006
13. 20015
14. 20023
15. 20033
16. 20045
17. 20054
18. 20065
19. 20075
20. 20089
21. 200910
22. 201015
23. 201111
24. 201212
25. 201314
26. 201414
27. 201510
28. 201610
29. 201710
30. 20188
31. 20195
32. 20207
33. 20213
34. 20224
35. 20238
36. 20247
37. 20252
38. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Prevost H3-45: all model years
• Prevost: 35 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2023 Prevost H3-45The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2023 Prevost H3-45?

11,793 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Prevost H3-45 have for all model years?

NHTSA lists 73 recall campaigns for the Prevost H3-45, model years 1989 to 2026. 8 of them name the 2023 model year.

Is an NHTSA investigation of the 2023 Prevost H3-45 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.