2018 Prevost H3-45: recalls and complaints

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• 24V5230009 Jul 2024Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
• 23V88900022 Dec 2023Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
• 23V12600024 Feb 2023Equipment / Emergency / Fire Supression / Sensors
• 22V2210006 Apr 2022Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys
• 19V56500031 Jul 2019Engine
• 19V11800021 Feb 2019Equipment
• 17V73700020 Nov 2017Equipment
• 17V6180004 Oct 2017Fuel System, Diesel / Storage / Tank Assembly

1. 24V523000Received 9 Jul 2024. 2,653 units.

   Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."

   Consequence, in the NHTSA record

   An unstable wheelchair increases the risk of injury to lift occupants.

   Remedy, in the NHTSA record

   Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-26. Owner notification date in the NHTSA record: 25 Apr 2025.

2. 23V889000Received 22 Dec 2023. 2,100 units.

   Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

   Consequence, in the NHTSA record

   Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

   Remedy, in the NHTSA record

   Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-03. Owner notification date in the NHTSA record: 16 Sep 2024.

3. 23V126000Received 24 Feb 2023. 555 units.

   Equipment / Emergency / Fire Supression / Sensors

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and release a chemical fire extinguishing agent in the engine compartment.

   Consequence, in the NHTSA record

   The activation of the Automatic Fire Suppression System can cause a sudden loss of drive power, increasing the risk of a crash. Additionally, a disabled coach may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

   Remedy, in the NHTSA record

   Prevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-05.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-05. Owner notification date in the NHTSA record: 8 Sep 2023.

4. 22V221000Received 6 Apr 2022. 6,342 units.

   Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys

   Defect, in the NHTSA record

   Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.

   Consequence, in the NHTSA record

   An overheated alternator bearing can increase the risk of a fire.

   Remedy, in the NHTSA record

   Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

   Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR22-05. Owner notification date in the NHTSA record: 30 Sep 2022.

5. 19V565000Received 31 Jul 2019. 1,010 units.

   Engine

   Defect, in the NHTSA record

   Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

   Consequence, in the NHTSA record

   If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

   Remedy, in the NHTSA record

   Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

   Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR19-31 & SR23-26. Owner notification date in the NHTSA record: 19 Dec 2019.

6. 19V118000Received 21 Feb 2019. 1,270 units.

   Equipment

   Defect, in the NHTSA record

   Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.

   Consequence, in the NHTSA record

   If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

   Remedy, in the NHTSA record

   Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-03.

   Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR19-03. Owner notification date in the NHTSA record: 15 Apr 2019.

7. 17V737000Received 20 Nov 2017. 2,306 units.

   Equipment

   Defect, in the NHTSA record

   Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.

   Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-31. Owner notification date in the NHTSA record: 11 Jul 2018.

8. 17V618000Received 4 Oct 2017. 3,163 units.

   Fuel System, Diesel / Storage / Tank Assembly

   Defect, in the NHTSA record

   Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.

   Consequence, in the NHTSA record

   If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.

   Remedy, in the NHTSA record

   Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.

   Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-28. Owner notification date in the NHTSA record: 4 Dec 2017.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19891
2. 19903
3. 19913
4. 19923
5. 19933
6. 19945
7. 19955
8. 19967
9. 19978
10. 19986
11. 19997
12. 20006
13. 20015
14. 20023
15. 20033
16. 20045
17. 20054
18. 20065
19. 20075
20. 20089
21. 200910
22. 201015
23. 201111
24. 201212
25. 201314
26. 201414
27. 201510
28. 201610
29. 201710
30. 20188
31. 20195
32. 20207
33. 20213
34. 20224
35. 20238
36. 20247
37. 20252
38. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Prevost H3-45: all model years
• Prevost: 35 model lines

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• NHTSA page of the 2018 Prevost H3-45The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2018 Prevost H3-45?

19,399 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Prevost H3-45 have for all model years?

NHTSA lists 73 recall campaigns for the Prevost H3-45, model years 1989 to 2026. 8 of them name the 2018 model year.

Is an NHTSA investigation of the 2018 Prevost H3-45 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.