2004 Porsche Cayenne S: recalls and complaints

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All updates to the register

• 22V65600030 Aug 2022Exterior Lighting / Headlights
• 19V44600012 Jun 2019Power Train / Automatic Transmission / Gear Position Indication (Prndl)
• 17V57600020 Sep 2017Fuel System, Gasoline / Delivery / Fuel Pump
• 04V59300015 Dec 2004Seat Belts
• 04V23100017 May 2004Seat Belts / Rear/Other
• 04V07100018 Feb 2004Power Train / Automatic Transmission
• 04V07200018 Feb 2004Seats
• 04V06900018 Feb 2004Electrical System / Wiring / Front Underhood
• 03V35100024 Sep 2003Equipment / Other / Labels

1. 22V656000Received 30 Aug 2022. 222,858 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

   Report filed by Porsche Cars North America, Inc.. Manufacturer campaign number ANB4. Owner notification date in the NHTSA record: 28 Oct 2022.

2. 19V446000Received 12 Jun 2019. 99,665 units.

   Power Train / Automatic Transmission / Gear Position Indication (Prndl)

   Defect, in the NHTSA record

   Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

   Consequence, in the NHTSA record

   If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

   Report filed by Porsche Cars North America, Inc.. Manufacturer campaign number AKB1. Owner notification date in the NHTSA record: 9 Aug 2019.

3. 17V576000Received 20 Sep 2017. 50,145 units.

   Fuel System, Gasoline / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

   Consequence, in the NHTSA record

   A fuel leak in the presence of an ignition source increases the risk of a fire.

   Remedy, in the NHTSA record

   Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

   Report filed by Porsche Cars North America, Inc.. Manufacturer campaign number AH10. Owner notification date in the NHTSA record: 6 Jul 2018.

4. 04V593000Received 15 Dec 2004. 31,000 units.

   Seat Belts

   Defect, in the NHTSA record

   Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." all three rear seat positions and the front passenger position are equipped with seat belt retractors that have a locking feature which converts the retractor from an emergency locking retractor (elr) mode to an automatic locking retractor (alr) mode for the purposes of child restraint installation. The belt may deactivate the alr mode with certain child restraints.

   Consequence, in the NHTSA record

   When involved in a crash, the child restraints may not be properly secured increasing the risk of injury or death to the seat occupant.

   Remedy, in the NHTSA record

   Dealers will permanently install a clip in either of the affected rear outboard seat belts and provide an owner's manual insert. The clips will prevent unwarranted conversion from alr to elr mode with child seat installation. The recall began may 17, 2005. Owners should contact porsche at 1-800-545-8039.

   Report filed by PORSCHE CARS NORTH AMERICA, INC.. Manufacturer campaign number A506. Owner notification date in the NHTSA record: 17 May 2005.

5. 04V231000Received 17 May 2004. 19,175 units.

   Seat Belts / Rear/Other

   Defect, in the NHTSA record

   On certain passenger vehicles, the rear seat belt latch attachment bolt is insufficient riveted.

   Consequence, in the NHTSA record

   In the event of a crash, the seat occupant may not be properly restrained increasing the risk of personal injury.

   Remedy, in the NHTSA record

   Dealers will inspect the belt buckle latch and, if necessary, replace the latch. Owner notification began on june 1, 2004. Owners should contact porsche at 1-800-545-8039.

   Report filed by PORSCHE CARS NORTH AMERICA, INC.. Manufacturer campaign number A404. Owner notification date in the NHTSA record: 1 Jun 2004.

6. 04V071000Received 18 Feb 2004. 4,099 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Certain sport utility vehicles may have had a transfer case installed that could, due to changes in the housing casting, result in the oil pump rotation. Should this occur, oil starvation of the internal gears might result.

   Consequence, in the NHTSA record

   Continued operation of the vehicle could result in a fracture of the transfer case housing. Incorrect torque would then be applied to the driven wheels or oil could leak and contact the tires.

   Remedy, in the NHTSA record

   Dealers will inspect the transfer case housing and, if necessary, replace the transfer case. Owner notification began on may 3, 2004. Owners should contact porsche at 1-800-545-8039.

   Report filed by PORSCHE CARS NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 3 May 2004.

7. 04V072000Received 18 Feb 2004. 4,144 units.

   Seats

   Defect, in the NHTSA record

   On certain sport utility vehicles, the driver's side seat frames were not adequately welded.

   Consequence, in the NHTSA record

   In the event of a crash, the seat frame could break, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the driver's side seat frame. Owner notification began on march 29, 2004. Owners should contact porsche at 1-800-545-8039.

   Report filed by PORSCHE CARS NORTH AMERICA, INC.. Manufacturer campaign number A306. Owner notification date in the NHTSA record: 29 Mar 2004.

8. 04V069000Received 18 Feb 2004. 10,637 units.

   Electrical System / Wiring / Front Underhood

   Defect, in the NHTSA record

   On certain sport utility vehicles, the main wiring harness was incorrectly routed. Damage to the main wiring harness can lead to the failure of various electrical systems.

   Consequence, in the NHTSA record

   In extreme cases, to a cable fire beneath the instrument panel in the passenger compartment.

   Remedy, in the NHTSA record

   Dealers will re-route the wiring harness. Owner notification schedule began on march 29, 2004. Owners should contact porsche at 1-800-545-8039.

   Report filed by PORSCHE CARS NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 29 Mar 2004.

9. 03V351000Received 24 Sep 2003. 326 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   On certain sport utility vehicles, the affected vehicles may be missing the gross vehicle weight rating (gvwr) and gross axle weight ratings (gawr) on the certification label as required by part 567.4(g)(3) and (g)(4).

   Consequence, in the NHTSA record

   The vehicle operator will not be informed of the vehicle's gvwr and gawr.

   Remedy, in the NHTSA record

   Dealers will apply the corrected label. Owner notification began on december 22, 2003. Owners should contact porsche at 1-800-545-8039.

   Report filed by PORSCHE CARS NORTH AMERICA, INC.. Manufacturer campaign number A401. Owner notification date in the NHTSA record: 22 Dec 2003.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2004 Porsche Cayenne S
• All 2004 vehicles

The table shows the 10 components with the most mentions, of 18.

Complaints that report a crash

2

Complaints that report a fire

0

Injuries in the complaints

2

Deaths in the complaints

0

Date of the newest complaint

21 Sep 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20039
2. 20049
3. 20054
4. 20063
5. 20070
6. 20081
7. 20091
8. 20113
9. 20122
10. 20131
11. 20141
12. 20151
13. 20191
14. 20201
15. 20211
16. 20241

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Porsche Cayenne S: all model years
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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2004 Porsche Cayenne SThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2004 Porsche Cayenne S?

442,049 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Porsche Cayenne S have for all model years?

NHTSA lists 15 recall campaigns for the Porsche Cayenne S, model years 2003 to 2024. 9 of them name the 2004 model year.

Which component do the complaints about the 2004 Porsche Cayenne S name most often?

Power Train: 15 of 74 component mentions, or 202.7 per 1,000. For all 2004 vehicles the figure is 113.4 per 1,000.

Is an NHTSA investigation of the 2004 Porsche Cayenne S open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.