2015 Pierce Impel: recalls and complaints
NHTSA advisory: do not driveCampaign 15V174000. NHTSA received the report on . 8 units. Suspension / Rear / Springs / Leaf Spring Assembly
Remedy of campaign 15V174000, in the NHTSA record
Pierce will notify owners, and dealers will replace the cast iron spring spacer block with a machined steel spring spacer block, free of charge. The recall began on March 23, 2015. Owners may contact Pierce customer service at 1-888-974-3723.
Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 9 recall campaigns for the 2015 Pierce Impel. The newest campaign is 26V217000. NHTSA received the report on 6 Apr 2026. The NHTSA record gives the component Equipment / Mechanical / Boom/Crane/Ladder. NHTSA has no complaint on file for this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V217000, in the NHTSA record
Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
9 campaigns, newest first. 2,527 units in total.
- 26V217000Equipment / Mechanical / Boom/Crane/Ladder
- 19V022000Electrical System / Software
- 18V463000Structure
- 17V570000Steering / Linkages / Tie Rod Assembly
- 16V585000Power Train / Manual Transmission
- 16V551000Equipment
- 16V390000Equipment
- 15V760000Equipment
- 15V174000Suspension / Rear / Springs / Leaf Spring AssemblyAdvisory
26V217000Received . 674 units.
Equipment / Mechanical / Boom/Crane/Ladder
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2015-2026 Arrow XT, Enforcer, Impel, and Velocity 107’ ladder and 110’ platform aerial firetrucks equipped with a single rear axle. The firm-on-ground system light may remain illuminated after the rear stabilizer loses contact with the ground.
- Consequence, in the NHTSA record
A false firm-on-ground indicator light may lead to using the aerial device when the vehicle may shift during aerial operation, increasing the risk of injury.
- Remedy, in the NHTSA record
Pierce will provide instructions on how to update the vehicle software and perform an aerial device functional check, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Pierce customer service at 1-888-974-3723.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B344. Owner notification date in the NHTSA record: .
19V022000Received . 994 units.
Electrical System / Software
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
- Consequence, in the NHTSA record
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: .
18V463000Received . 17 units.
Structure
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
- Consequence, in the NHTSA record
If the bracket falls, it could strike a person below.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: .
17V570000Received . 56 units.
Steering / Linkages / Tie Rod Assembly
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
- Consequence, in the NHTSA record
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.
Report filed by Pierce Manufacturing. Owner notification date in the NHTSA record: .
16V585000Received . 470 units.
Power Train / Manual Transmission
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.
- Consequence, in the NHTSA record
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
- Remedy, in the NHTSA record
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B277. Owner notification date in the NHTSA record: .
16V551000Received . 8 units.
Equipment
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Enforcer, Impel, and Velocity vehicles manufactured April 12, 2016, to May 31, 2016, equipped with aerial devices. The affected vehicles may have a plastic plug installed in an unused port in the hydraulic pump for the aerial device. This plastic plug may separate from the pump resulting in a hydraulic fluid leak, potentially disabling the aerial device.
- Consequence, in the NHTSA record
The inoperable aerial device can increase the risk of injury if the operator needs to move away from a hazardous situation or it may impede the safety mission.
- Remedy, in the NHTSA record
Pierce has notified owners, and dealers will inspect the vehicles and replace the plastic plug with a metal plug, as necessary, free of charge. The recall began on July 26, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B276.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B276. Owner notification date in the NHTSA record: .
16V390000Received . 114 units.
Equipment
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.
- Consequence, in the NHTSA record
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
- Remedy, in the NHTSA record
Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B272. Owner notification date in the NHTSA record: .
15V760000Received . 186 units.
Equipment
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
- Consequence, in the NHTSA record
An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
Report filed by Pierce Manufacturing. Manufacturer campaign number 74B252. Owner notification date in the NHTSA record: .
15V174000Received . 8 units.
Suspension / Rear / Springs / Leaf Spring AssemblyDo-not-drive advisory
- Defect, in the NHTSA record
Pierce Manufacturing (Pierce) is recalling certain model year 2015 Saber, Enforcer, Impel, and Velocity vehicles manufactured December 4, 2014, to March 23, 2015. The rear axle cast iron leaf spring spacer block may crack and fracture.
- Consequence, in the NHTSA record
If the leaf spring spacer block fractures, the pieces may become a road hazard. If the entire spacer block separates from the vehicle, the alignment of the rear axle may suddenly shift. Either condition could increase the risk of a crash.
- Remedy, in the NHTSA record
Pierce will notify owners, and dealers will replace the cast iron spring spacer block with a machined steel spring spacer block, free of charge. The recall began on March 23, 2015. Owners may contact Pierce customer service at 1-888-974-3723.
Report filed by Pierce Manufacturing. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Pierce ImpelThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Pierce Impel: recalls and complaints. https://recallregister.com/vehicle/pierce/impel/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Pierce Manufacturing
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Pierce Impel?
- 2,527 units in 9 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Pierce Impel have for all model years?
- NHTSA lists 40 recall campaigns for the Pierce Impel, model years 1998 to 2026. 9 of them name the 2015 model year.
- Is an NHTSA investigation of the 2015 Pierce Impel open?
- The NHTSA investigation file has no investigation that names this model year.