2007 Pierce Impel: recalls and complaints

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All updates to the register

• 19V0220002 Jan 2019Electrical System / Software
• 18V46300011 Jul 2018Structure
• 15V6150001 Oct 2015Suspension / Front / Control Arm / Lower Ball Joint
• 13V21400017 May 2013Structure / Body / Door
• 13V06200025 Feb 2013Latches/Locks/Linkages
• 10V42300021 Sep 2010Steering
• 10V3170008 Jul 2010Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
• 10V30000028 Jun 2010Structure / Body / Bumpers
• 09V34100031 Aug 2009Air Bags / Side/Window / Curtain
• 09V1050001 Apr 2009Electrical System / 12v/24v/48v Battery
• 08V59800018 Nov 2008Service Brakes, Air / Disc / Caliper
• 08V02000015 Jan 2008Steering / Gear Box / Shaft Pitman

1. 19V022000Received 2 Jan 2019. 994 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

   Consequence, in the NHTSA record

   If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: 28 Feb 2019.

2. 18V463000Received 11 Jul 2018. 17 units.

   Structure

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

   Consequence, in the NHTSA record

   If the bracket falls, it could strike a person below.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: 22 Aug 2018.

3. 15V615000Received 1 Oct 2015. 910 units.

   Suspension / Front / Control Arm / Lower Ball Joint

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain model year 2006-2007 Arrow XT, Dash, Enforcer, Lance, Impel, and Quantum vehicles manufactured January 1, 2006, to March 31, 2007. In the affected vehicles, tears in the ball joint protective boots may result in contamination of the ball joints.

   Consequence, in the NHTSA record

   The contamination may cause premature ball joint failure and the wheel to disengage from the control arm, increasing the risk of a vehicle crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will inspect the affected vehicles for torn ball joint boots. Pierce will also evaluate the ball joint wear. Ball joints with an unexpected level of wear will be replaced. These repairs will be performed free of charge. The recall began on December 10, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B267.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B267. Owner notification date in the NHTSA record: 10 Dec 2015.

4. 13V214000Received 17 May 2013. 2,006 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."

   Consequence, in the NHTSA record

   In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B242. Owner notification date in the NHTSA record: 28 Jun 2013.

5. 13V062000Received 25 Feb 2013. 1,275 units.

   Latches/Locks/Linkages

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2007-2010 Velocity and Impel fire trucks manufactured from June 6, 2007, through October 30, 2010. The springs inside the inner door handles may allow the door to open inadvertently.

   Consequence, in the NHTSA record

   If the door inadvertently opens while the vehicle is in motion, the occupants may fall out and suffer personal injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the inner door handles, free of charge. The recall began during May 2013. Owners may contact Pierce at 1-920-832-3000.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B237. Owner notification date in the NHTSA record: 1 May 2013.

6. 10V423000Received 21 Sep 2010. 2,652 units.

   Steering

   Defect, in the NHTSA record

   Pierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. The steering gear bracket may fracture and break. If this occurs the steering gear may detach from the vehicle.

   Consequence, in the NHTSA record

   Detachment of the steering gear will result in a loss of steering control that could cause a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. The safety recall began on october 12, 2010. Owners are being instructed to inspect the steering gear bracket prior to each trip. The remedy to repair this defect is expected to begin no earlier the january 31, 2011. Owners may contact pierce at 1-888-974-3723.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B207. Owner notification date in the NHTSA record: 12 Oct 2010.

7. 10V317000Received 8 Jul 2010. 45 units.

   Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2006 through 2010 arrow xt, dash, enforcer, impel, quantum, and velocity fire trucks manufactured from october 11, 2006 through june 16, 2010 and equipped with meritor wabco ex225 rear disc brakes and onspot automatic tire chains. The meritor wabco ex225 rear disc brake caliper may interfere with the onspot automatic tire chain brackets. This interference may restrict the caliper from full movement.

   Consequence, in the NHTSA record

   If this interference occurs, braking performance may be reduced without warning and a crash may occur.

   Remedy, in the NHTSA record

   Dealers will install new automatic tire chain brackets. The new brackets provide additional clearance for the full actuation of the disc brake calipers. This service will be performed free of charge. The safety recall began in july 2010. Owners may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830.

8. 10V300000Received 28 Jun 2010. 25 units.

   Structure / Body / Bumpers

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.

   Consequence, in the NHTSA record

   If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.

   Remedy, in the NHTSA record

   A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 4 Oct 2010.

9. 09V341000Received 31 Aug 2009. 28 units.

   Air Bags / Side/Window / Curtain

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. The sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.

   Consequence, in the NHTSA record

   Inadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.

   Remedy, in the NHTSA record

   Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on august 31, 2009. Owners may contact pierce toll-free at 1-888-974-3723.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 39-0139830. Owner notification date in the NHTSA record: 31 Aug 2009.

10. 09V105000Received 1 Apr 2009. 167 units.

    Electrical System / 12v/24v/48v Battery

    Defect, in the NHTSA record

    Pierce is recalling 167 my 2007-2008 velocity and impel fire trucks. A battery box is positioned on both sides of the chassis frame directly under the cab. Cab interference may occur with the positive battery post and the aluminum cab floor substructure.

    Consequence, in the NHTSA record

    If metal-to-metal contact were to happen, an electrical arcing between the cab and battery could occur increasing the risk of electrical short circuit and a fire.

    Remedy, in the NHTSA record

    Owners will receive a remedy kit along with instructions and should inspect the positive battery posts to make sure the protective caps have not worn away, if contact with the cab has occurred, replace the battery post protective caps. This remedy will be free of charge. The recall began on april 6, 2009. Owners may contact pierce at 1-888-974-3723.

    Report filed by PIERCE MANUFACTURING. Owner notification date in the NHTSA record: 7 Apr 2009.

11. 08V598000Received 18 Nov 2008. 15 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record

    Pierce is recalling 15 my 2007-2008 dash, enforcer, impel, quantum and velocity fire trucks equipped with arvinmeritor rear disc brakes and hendrickson firemaax suspension. Interference with the brake caliper adjuster bolt sleeve and the suspension beam may occur. This interference may occur if the right hand and left hand brake components were assembled on the wrong side of the axle. The adjuster bolt is designed to rotate as the brake pads wear. If the sleeve becomes damaged, the sleeve may prevent the adjuster from rotating.

    Consequence, in the NHTSA record

    If the adjuster can not rotate, brake performance may be compromised and a crash may occur.

    Remedy, in the NHTSA record

    Dealers will adjust the bolt sleeve and the proper components free of charge. All owners have been notified by arvinmeritor.

    Report filed by PIERCE MANUFACTURING.

12. 08V020000Received 15 Jan 2008. 22 units.

    Steering / Gear Box / Shaft Pitman

    Defect, in the NHTSA record

    On certain fire trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.

    Consequence, in the NHTSA record

    This condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.

    Remedy, in the NHTSA record

    Pierce is working with trw to replace the defective steering gear (please see 07e101). The recall began on january 11, 2008. Owners ontact trw at 765-429-1768 or pierce at 920-832-3249.

    Report filed by PIERCE MANUFACTURING.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

25 Nov 2015

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19981
2. 19991
3. 20001
4. 20011
5. 20021
6. 20032
7. 20043
8. 20054
9. 20065
10. 200712
11. 200815
12. 200913
13. 20109
14. 20118
15. 20125
16. 20137
17. 20143
18. 20159
19. 20169
20. 20176
21. 20186
22. 20196
23. 20206
24. 20214
25. 20223
26. 20232
27. 20241
28. 20252
29. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Pierce Impel: all model years
• Pierce: 13 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2007 Pierce ImpelThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2007 Pierce Impel?

8,156 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Pierce Impel have for all model years?

NHTSA lists 40 recall campaigns for the Pierce Impel, model years 1998 to 2026. 12 of them name the 2007 model year.

Which component do the complaints about the 2007 Pierce Impel name most often?

Steering: 3 of 6 component mentions.

Is an NHTSA investigation of the 2007 Pierce Impel open?

The NHTSA investigation file has no investigation that names this model year.