2011 Pierce Impel: recalls and complaints

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All updates to the register

• 19V0220002 Jan 2019Electrical System / Software
• 18V46300011 Jul 2018Structure
• 14V66000021 Oct 2014Suspension / Front / Control Arm / Lower Arm
• 13V51800022 Oct 2013Exterior Lighting / Turn Signal
• 13V21400017 May 2013Structure / Body / Door
• 11V55100010 Nov 2011Structure / Body / Door
• 11V5270001 Nov 2011Electronic Stability Control (ESC)
• 11V42200017 Aug 2011Engine and Engine Cooling

1. 19V022000Received 2 Jan 2019. 994 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

   Consequence, in the NHTSA record

   If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B295. Owner notification date in the NHTSA record: 28 Feb 2019.

2. 18V463000Received 11 Jul 2018. 17 units.

   Structure

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

   Consequence, in the NHTSA record

   If the bracket falls, it could strike a person below.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B290. Owner notification date in the NHTSA record: 22 Aug 2018.

3. 14V660000Received 21 Oct 2014. 135 units.

   Suspension / Front / Control Arm / Lower Arm

   Defect, in the NHTSA record

   Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.

   Consequence, in the NHTSA record

   If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B257. Owner notification date in the NHTSA record: 5 Nov 2014.

4. 13V518000Received 22 Oct 2013. 349 units.

   Exterior Lighting / Turn Signal

   Defect, in the NHTSA record

   Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.

   Consequence, in the NHTSA record

   The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B244. Owner notification date in the NHTSA record: 30 Dec 2013.

5. 13V214000Received 17 May 2013. 2,006 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2007-2013 Velocity, Impel, and Dash CF emergency vehicles manufactured June 6, 2007, through May 31, 2013. The springs in the outer door handles are not of sufficient stiffness to prevent inadvertent door opening in certain impacts. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 206, "Door Locks and Door Retention Components."

   Consequence, in the NHTSA record

   In the event of a crash, the weak springs may allow the door to open and possibly fail to contain emergency personnel or equipment, increasing the risk of injury.

   Remedy, in the NHTSA record

   Pierce will notify owners, and dealers will replace the door handle spring with a stiffer one, free of charge. Owners may contact Pierce at 1-920-832-3000. The recall began on June 28, 2013. Pierce's recall number is 74B242.

   Report filed by Pierce Manufacturing. Manufacturer campaign number 74B242. Owner notification date in the NHTSA record: 28 Jun 2013.

6. 11V551000Received 10 Nov 2011. 59 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Pierce manufacturing (pierce) is recalling certain model year 2005, 2008-2011 arrow xt, custom contender, dash, enforcer, impel, quantum, saber, and velocity 75 foot hal (heavy aluminum ladder) fire apparatus bodies vehicles manufactured from may 17,2005, through october 13, 2011, that may be equipped with dual scba cylinder storage compartments. These compartments extend inboard horizontally from the side of the rear body. The scba compartment door latch orientation may have been manufactured incorrectly, allowing the door to accidentally open while the vehicle is in motion. The door may open without warning and without knowledge to the driver.

   Consequence, in the NHTSA record

   If the door opens, the scba cylinders may fall out of the compartment and onto the roadway, increasing the risk of a crash or injury to pedestrians.

   Remedy, in the NHTSA record

   Pierce dealers will notify owners, and will install a flat reinforcement plate that spans the length of the scba door. This service will be performed free of charge. The safety recall began on december 5, 2011. Owners may contact pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B186. Owner notification date in the NHTSA record: 5 Dec 2011.

7. 11V527000Received 1 Nov 2011. 724 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

   Consequence, in the NHTSA record

   If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B226. Owner notification date in the NHTSA record: 16 Dec 2011.

8. 11V422000Received 17 Aug 2011. 18 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Pierce is recalling certain model year 2011 arrow xt, custom contender, dash cf, impel, saber, and velocity emergency vehicles manufactured from january 24, 2011, through april 19, 2011, equipped with a cummins isb, isx, isc, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.

   Consequence, in the NHTSA record

   If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

   Remedy, in the NHTSA record

   Pierce is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1-812-377-5000 or pierce at 1-920-832-3000.

   Report filed by PIERCE MANUFACTURING. Manufacturer campaign number 74B221. Owner notification date in the NHTSA record: 10 Oct 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19981
2. 19991
3. 20001
4. 20011
5. 20021
6. 20032
7. 20043
8. 20054
9. 20065
10. 200712
11. 200815
12. 200913
13. 20109
14. 20118
15. 20125
16. 20137
17. 20143
18. 20159
19. 20169
20. 20176
21. 20186
22. 20196
23. 20206
24. 20214
25. 20223
26. 20232
27. 20241
28. 20252
29. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Pierce Impel: all model years
• Pierce: 13 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2011 Pierce ImpelThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Pierce Impel?

4,302 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Pierce Impel have for all model years?

NHTSA lists 40 recall campaigns for the Pierce Impel, model years 1998 to 2026. 8 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Pierce Impel open?

The NHTSA investigation file has no investigation that names this model year.