2009 Peterbilt 387: recalls and complaints

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All updates to the register

• 20V1990006 Apr 2020Electronic Stability Control (ESC)
• 15V1320006 Mar 2015Equipment / Other / Labels
• 11V20300024 Mar 2011Engine and Engine Cooling
• 11V12700023 Feb 2011Fuel System, Other / Storage / Tank Assembly
• 10V3080002 Jul 2010Steering / Column
• 09V2580008 Jul 2009Steering / Column
• 09V01900016 Jan 2009Engine and Engine Cooling / Engine / Diesel
• 08V48700023 Sep 2008Engine and Engine Cooling / Engine / Diesel
• 08V0650007 Feb 2008Latches/Locks/Linkages / Doors / Latch

1. 20V199000Received 6 Apr 2020. 460,515 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

   Consequence, in the NHTSA record

   If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.

2. 15V132000Received 6 Mar 2015. 213,230 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

   Consequence, in the NHTSA record

   If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

   Remedy, in the NHTSA record

   Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 215-D. Owner notification date in the NHTSA record: 19 Jun 2015.

3. 11V203000Received 24 Mar 2011. 5,831 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2007-2011 kenworth c500, t2000, t600, and t660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar c15 engine and manufactured from may 11, 2006, through september 17, 2010. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.

   Consequence, in the NHTSA record

   This could result in a fire.

   Remedy, in the NHTSA record

   Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1-800-447-4986.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 11KWB & 0311-A. Owner notification date in the NHTSA record: 4 Aug 2011.

4. 11V127000Received 23 Feb 2011. 4,664 units.

   Fuel System, Other / Storage / Tank Assembly

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.

   Consequence, in the NHTSA record

   The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.

   Remedy, in the NHTSA record

   Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number E026R. Owner notification date in the NHTSA record: 4 Mar 2011.

5. 10V308000Received 2 Jul 2010. 9,697 units.

   Steering / Column

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.

   Consequence, in the NHTSA record

   A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 10KW-F & 0610-D. Owner notification date in the NHTSA record: 30 Jul 2010.

6. 09V258000Received 8 Jul 2009. 2,096 units.

   Steering / Column

   Defect, in the NHTSA record

   Paccar is recalling 2,096 my 2009 kenworth and peterbilt vehicles equipped with trw steering shafts. Mislocation of a circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.

   Consequence, in the NHTSA record

   A separation of the splined and non-splined tubes could cause a loss of steering control and increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the steering shaft using a weld placement gauge and miswelded steering shaft will be replaced free of charge. The recall began july 31, 2009. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 09KW8 & 609-C. Owner notification date in the NHTSA record: 31 Jul 2009.

7. 09V019000Received 16 Jan 2009. 1,098 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Paccar is recalling 1098 kenworth my 2008 t800, w900, my 2008-2009 t2000 and peterbilt my 2007-2009 379 and 387 trucks equipped with c15 caterpillar diesel engines. The aftertreatment regeneration device (ard) may develop a hole and heat and flame may escape during a regeneration of the diesel particulate filter.

   Consequence, in the NHTSA record

   This may result in a fire hazard.

   Remedy, in the NHTSA record

   Paccar is working with caterpillar and will inspect and remedy the engines free of charge. Owners may contact caterpillar at 1-800-447-4986, kenworth at 425-828-5440 or peterbilt at 940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 09KW1 & 108A. Owner notification date in the NHTSA record: 28 Jan 2009.

8. 08V487000Received 23 Sep 2008. 4,883 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.

   Consequence, in the NHTSA record

   A vehicle crash could occur if another vehicle strikes the dpf on the roadway.

   Remedy, in the NHTSA record

   Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KWD 908G.

9. 08V065000Received 7 Feb 2008. 6,169 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components." the rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.

   Consequence, in the NHTSA record

   In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.

   Remedy, in the NHTSA record

   Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KW1/108A. Owner notification date in the NHTSA record: 14 Mar 2008.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

11 Jun 2015

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19981
2. 19997
3. 20007
4. 20012
5. 20022
6. 20032
7. 20043
8. 20054
9. 20064
10. 20076
11. 200814
12. 20099
13. 20106
14. 20116
15. 20123
16. 20132
17. 20142
18. 20152
19. 20162

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Peterbilt 387: all model years
• Peterbilt: 43 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2009 Peterbilt 387The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2009 Peterbilt 387?

708,183 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Peterbilt 387 have for all model years?

NHTSA lists 34 recall campaigns for the Peterbilt 387, model years 1998 to 2016. 9 of them name the 2009 model year.

Which component do the complaints about the 2009 Peterbilt 387 name most often?

Steering: 1 of 2 component mentions.

Is an NHTSA investigation of the 2009 Peterbilt 387 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.