2004 Peterbilt 387: recalls and complaints
NHTSA lists 3 recall campaigns for the 2004 Peterbilt 387. The newest campaign is 06V251000. NHTSA received the report on 13 Jul 2006. The NHTSA record gives the component Equipment. NHTSA has 1 complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 06V251000, in the NHTSA record
Cummins is conducting this recall (please see 06e063000) and will replace the icon service tool 2.2 with a new icon service tool 2.3 free of charge. Owners may contact cummins at 1-800-343-7357 or peterbilt at 1-940-591-4201.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 31,286 units in total.
06V251000Received . 40 units.
Equipment
- Defect, in the NHTSA record
On certain trucks, when using a cummins electronic icon service tool 2.2, an unintended engine start will occur.
- Consequence, in the NHTSA record
Given the purpose and functionality of this service tool, this series of events would only occur in a service facility and could pose a hazard if the truck were to unexpectedly move or the engine to start without any warning, possibly causing personal injury.
- Remedy, in the NHTSA record
Cummins is conducting this recall (please see 06e063000) and will replace the icon service tool 2.2 with a new icon service tool 2.3 free of charge. Owners may contact cummins at 1-800-343-7357 or peterbilt at 1-940-591-4201.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 706B.
05V570000Received . 30,995 units.
Engine and Engine Cooling
- Defect, in the NHTSA record
On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
- Consequence, in the NHTSA record
The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
- Remedy, in the NHTSA record
Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, kenworth at 425-828-5440, or peterbilt at 940-591-4201.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 05KW7 & 1205E. Owner notification date in the NHTSA record: .
04V548000Received . 251 units.
Seats
- Defect, in the NHTSA record
On certain heavy duty trucks, the pivot bolts which hold the seat back frame to the seat cushion frame can loosen and possibly fracture or dislodge, causing the seat back to fail to provide full support to the driver.
- Consequence, in the NHTSA record
A possible vehicle crash could occur should the seat fall backwards during use.
- Remedy, in the NHTSA record
Gra-mag will provide customers with repair kits which include instructions and parts to repair the seat. Owners should contact gra-mag at 614-875-8435 or peterbilt at 940-591-4201.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 1104E. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1 complaint, 1 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Latches/Locks/Linkages | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 10 Jun 2005
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2004 Peterbilt 387The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2004 Peterbilt 387: recalls and complaints. https://recallregister.com/vehicle/peterbilt/387/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- PACCAR INCORPORATED
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2004 Peterbilt 387?
- 31,286 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Peterbilt 387 have for all model years?
- NHTSA lists 34 recall campaigns for the Peterbilt 387, model years 1998 to 2016. 3 of them name the 2004 model year.
- Which component do the complaints about the 2004 Peterbilt 387 name most often?
- Latches/Locks/Linkages: 1 of 1 component mention.
- Is an NHTSA investigation of the 2004 Peterbilt 387 open?
- The NHTSA investigation file has no investigation that names this model year.