2012 Peterbilt 384: recalls and complaints

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• 20V1990006 Apr 2020Electronic Stability Control (ESC)
• 15V45600022 Jul 2015Electrical System / Alternator/Generator/Regulator
• 15V30900026 May 2015Engine and Engine Cooling / Engine
• 14V28300029 May 2014Electrical System
• 12V02600030 Jan 2012Service Brakes, Air / Supply / Check Valve
• 11V12700023 Feb 2011Fuel System, Other / Storage / Tank Assembly

1. 20V199000Received 6 Apr 2020. 460,515 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

   Consequence, in the NHTSA record

   If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.

2. 15V456000Received 22 Jul 2015. 288 units.

   Electrical System / Alternator/Generator/Regulator

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

   Consequence, in the NHTSA record

   If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 715-K. Owner notification date in the NHTSA record: 23 Sep 2015.

3. 15V309000Received 26 May 2015. 4,823 units.

   Engine and Engine Cooling / Engine

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

   Consequence, in the NHTSA record

   If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

   Remedy, in the NHTSA record

   Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 15KWH and 515-G. Owner notification date in the NHTSA record: 12 Jun 2015.

4. 14V283000Received 29 May 2014. 1,705 units.

   Electrical System

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there will not be a warning lamp indicator to notify the operator of the malfunction.

   Consequence, in the NHTSA record

   Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 514-F. Owner notification date in the NHTSA record: 4 Aug 2014.

5. 12V026000Received 30 Jan 2012. 15,932 units.

   Service Brakes, Air / Supply / Check Valve

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2012-2013 kenworth t170, t270, t370, t440, t470, t660, t700, t800, w900, and peterbilt 320, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, and 587 vehicles, manufactured from january 31, 2011, through january 19, 2012, and equipped with bendix atr-6 antilock traction relay valves. In extremely cold conditions, these bendix relay valves may potentially develop internal leakage. Internal leakage can lead to air pressure being delivered to affected primary or secondary brake causing continuous brake application.

   Consequence, in the NHTSA record

   Unexpected continuous brake application can cause the brakes to overheat and lead to a fire. Unexpected continuous brake application can cause the driver to lose control of the vehicle, increasing the risk of a crash. Also, the brakes may be applied without illuminating the brake lights, failing to give proper warning to other drivers.

   Remedy, in the NHTSA record

   Paccar will notify owners, and provide a temporary repair until bendix develops a permanent remedy. This service will be performed free of charge. The safety recall began on february 10, 2012. Owner may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 12KWA/0112-A. Owner notification date in the NHTSA record: 10 Feb 2012.

6. 11V127000Received 23 Feb 2011. 4,664 units.

   Fuel System, Other / Storage / Tank Assembly

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.

   Consequence, in the NHTSA record

   The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.

   Remedy, in the NHTSA record

   Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number E026R. Owner notification date in the NHTSA record: 4 Mar 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20072
2. 200811
3. 200910
4. 20106
5. 20116
6. 20126
7. 20135
8. 20147
9. 20156
10. 20164
11. 20171
12. 20181
13. 20191

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Peterbilt 384: all model years
• Peterbilt: 43 model lines

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• NHTSA page of the 2012 Peterbilt 384The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Peterbilt 384?

487,927 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Peterbilt 384 have for all model years?

NHTSA lists 23 recall campaigns for the Peterbilt 384, model years 2007 to 2019. 6 of them name the 2012 model year.

Is an NHTSA investigation of the 2012 Peterbilt 384 open?

The NHTSA investigation file has no investigation that names this model year.