2009 Peterbilt 384: recalls and complaints
NHTSA lists 10 recall campaigns for the 2009 Peterbilt 384. The newest campaign is 20V199000. NHTSA received the report on 6 Apr 2020. The NHTSA record gives the component Electronic Stability Control (ESC). NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 20V199000, in the NHTSA record
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
10 campaigns, newest first. 494,471 units in total.
- 20V199000Electronic Stability Control (ESC)
- 15V309000Engine and Engine Cooling / Engine
- 11V127000Fuel System, Other / Storage / Tank Assembly
- 10V308000Steering / Column
- 09V258000Steering / Column
- 08V487000Engine and Engine Cooling / Engine / Diesel
- 08V486000Engine and Engine Cooling / Engine / Diesel
- 08V128000Parking Brake / Conventional / Air
- 08V104000Trailer Hitches
- 08V065000Latches/Locks/Linkages / Doors / Latch
20V199000Received . 460,515 units.
Electronic Stability Control (ESC)
- Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
- Consequence, in the NHTSA record
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
- Remedy, in the NHTSA record
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: .
15V309000Received . 4,823 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
- Consequence, in the NHTSA record
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
- Remedy, in the NHTSA record
Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.
Report filed by PACCAR Incorporated. Manufacturer campaign number 15KWH and 515-G. Owner notification date in the NHTSA record: .
11V127000Received . 4,664 units.
Fuel System, Other / Storage / Tank Assembly
- Defect, in the NHTSA record
Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.
- Consequence, in the NHTSA record
The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.
- Remedy, in the NHTSA record
Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number E026R. Owner notification date in the NHTSA record: .
10V308000Received . 9,697 units.
Steering / Column
- Defect, in the NHTSA record
Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
- Consequence, in the NHTSA record
A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.
- Remedy, in the NHTSA record
Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 10KW-F & 0610-D. Owner notification date in the NHTSA record: .
09V258000Received . 2,096 units.
Steering / Column
- Defect, in the NHTSA record
Paccar is recalling 2,096 my 2009 kenworth and peterbilt vehicles equipped with trw steering shafts. Mislocation of a circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.
- Consequence, in the NHTSA record
A separation of the splined and non-splined tubes could cause a loss of steering control and increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect the steering shaft using a weld placement gauge and miswelded steering shaft will be replaced free of charge. The recall began july 31, 2009. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 09KW8 & 609-C. Owner notification date in the NHTSA record: .
08V487000Received . 4,883 units.
Engine and Engine Cooling / Engine / Diesel
- Defect, in the NHTSA record
Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.
- Consequence, in the NHTSA record
A vehicle crash could occur if another vehicle strikes the dpf on the roadway.
- Remedy, in the NHTSA record
Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KWD 908G.
08V486000Received . 263 units.
Engine and Engine Cooling / Engine / Diesel
- Defect, in the NHTSA record
Paccar is recalling 263 my 2008-2009 kenworth t800, w900 and peterbilt 365 and 384 trucks equipped with c7 or c9 caterpillar diesel engines. The fuel pump outlet check plug may be cracked which could cause fuel to spray and leak.
- Consequence, in the NHTSA record
Fuel leakage, in the presence of an ignition source, could result in a fire.
- Remedy, in the NHTSA record
Paccar is working with caterpillar (please see 08e042). Caterpillar will replace the fuel pump plug free of charge. The recall is expected to begin during september 2008. Owners may contact caterpillar at-1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KWC 908H.
08V128000Received . 1,043 units.
Parking Brake / Conventional / Air
- Defect, in the NHTSA record
Paccar is recalling 1,043 my 2008-2009 kenworth c500, t2000,t660, t800 and w900 trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. This condition can allow the rubber double check valve to become lodged in the body opening under certain circumstances.
- Consequence, in the NHTSA record
If the double check valve becomes lodged, in the event of a primary reservoir failure, air pressure can leak past the lodged double check valve thereby depleting the secondary reservoir, causing reduced ability for modulating the service emergency brakes. In such an event, the operator should observe an air leak, indications of low air pressure via the primary and secondary air gauges, and audible and visual low air pressure warning alarms. A vehicle crash is possible if these warnings are not heeded.
- Remedy, in the NHTSA record
Dealers will replace the bendix mv-3 dash control valves free of charge. The recall began on april 14, 2008. Owners may contact kenworth at 1-425-828-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KW3 308E. Owner notification date in the NHTSA record: .
08V104000Received . 318 units.
Trailer Hitches
- Defect, in the NHTSA record
Paccar is recalling 318 my 2007-2009 kenworth t800, w900, and peterbilt 357, 365, 367, 378, 379, 384, 385, 386,388, and 389 trucks equipped with premier trailer hitch assemblies. The pintle hitch assemblies may have been manufactured in a manner resulting in a reduction of fatigue strength of the pivot pins.
- Consequence, in the NHTSA record
This reduction of fatigue strength could cause the pivot pin to crack and eventually break, causing the trailer to detach from the truck while in motion, which could cause a crash that could result in personal injury or death.
- Remedy, in the NHTSA record
Dealers will replace the potentially defective pivot pin free of charge. The recall began on april 18, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KW4 & 208D. Owner notification date in the NHTSA record: .
08V065000Received . 6,169 units.
Latches/Locks/Linkages / Doors / Latch
- Defect, in the NHTSA record
Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components." the rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.
- Consequence, in the NHTSA record
In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.
- Remedy, in the NHTSA record
Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.
Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KW1/108A. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE10029 | Preliminary evaluation | Driveshaft separates from tractor | Power Train / Driveline / Driveshaft | 2 Aug 2010 | 23 Dec 2010 | 10V634000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Peterbilt 384The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Peterbilt 384: recalls and complaints. https://recallregister.com/vehicle/peterbilt/384/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- PACCAR Incorporated
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Peterbilt 384?
- 494,471 units in 10 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Peterbilt 384 have for all model years?
- NHTSA lists 23 recall campaigns for the Peterbilt 384, model years 2007 to 2019. 10 of them name the 2009 model year.
- Is an NHTSA investigation of the 2009 Peterbilt 384 open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.