2020 Nova Bus LFS Artic: recalls and complaints

NHTSA advisory: do not driveCampaign 22V845000. NHTSA received the report on 15 Nov 2022. 827 units. Steering / Critical Fasteners

Remedy of campaign 22V845000, in the NHTSA record

Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 15 recall campaigns for the 2020 Nova Bus LFS Artic. The newest campaign is 26V355000. NHTSA received the report on 2 Jun 2026. The NHTSA record gives the component Service Brakes, Air / Supply / Low Pressure Warning / Switch. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 26V355000, in the NHTSA record

Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

15 campaigns, newest first. 12,933 units in total.

26V3550002 Jun 2026Service Brakes, Air / Supply / Low Pressure Warning / Switch
26V30000012 May 2026Visibility / Glass, Side/Rear
26V18200024 Mar 2026Seat Belts / Front
26V07700010 Feb 2026Seats
24V6470005 Nov 2024Seat Belts / Front
24V6570009 Sep 2024Equipment / Electrical
24V56400026 Jul 2024Visibility / Glass, Side/Rear
23V76300011 Nov 2023Equipment / Appliance / Air Conditioner
23V60700031 Aug 2023Electrical System / Wiring / Fuses and Circuit Breakers
23V48200012 Jul 2023Power Train / Driveline / Driveshaft
22V84500015 Nov 2022Steering / Critical FastenersAdvisory
22V41600013 Jun 2022Electrical System / Wiring / Fuses and Circuit Breakers
22V32300011 May 2022Equipment
21V35100014 May 2021Fuel System, Diesel / Fuel Injection System / Fuel Rail
20V56800021 Sep 2020Steering / Hydraulic Power Assist / Hose, Piping, and Connections

26V355000Received 2 Jun 2026. 5,662 units.
Service Brakes, Air / Supply / Low Pressure Warning / Switch
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence, in the NHTSA record
A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.
Remedy, in the NHTSA record
Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5918.
26V300000Received 12 May 2026. 197 units.
Visibility / Glass, Side/Rear
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2020 LFS Artic and 2019-2023 LFS transit buses. The driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missing. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Consequence, in the NHTSA record
A missing DOT code mark may result in the door being replaced with the incorrect type of plastic, reducing visibility and increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will replace the plastic panel door, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 7, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5884. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 23, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5884.
26V182000Received 24 Mar 2026. 416 units.
Seat Belts / Front
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2018, 2020, 2022-2023 LFS and 2019-2020 LFS Artic transit buses. The driver's seat belt tension-reliving device may fail to disengage without manual intervention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
Failure of the tension-reliving device may prevent the seat belt from properly restraining the driver, increasing the risk of injury during a crash.
Remedy, in the NHTSA record
Nova Bus will remove the seat belt tension-reliving device, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5873. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 23, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5873. Owner notification date in the NHTSA record: 22 May 2026.
26V077000Received 10 Feb 2026. 478 units.
Seats
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.
Consequence, in the NHTSA record
A seat that falls unexpectedly increases the risk of injury to passengers in or near to the seat.
Remedy, in the NHTSA record
Nova Bus will replace the attachment brackets, free of charge. Interim owner notification letters explaining the safety risk were mailed by April 10, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5858.
24V647000Received 5 Nov 2024. 1,570 units.
Seat Belts / Front
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence, in the NHTSA record
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy, in the NHTSA record
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5635. Owner notification date in the NHTSA record: 4 Jul 2025.
24V657000Received 9 Sep 2024. 208 units.
Equipment / Electrical
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence, in the NHTSA record
An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5637. Owner notification date in the NHTSA record: 28 Jan 2025.
24V564000Received 26 Jul 2024. 186 units.
Visibility / Glass, Side/Rear
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence, in the NHTSA record
Reduced visibility while driving can increase the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5626.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5626. Owner notification date in the NHTSA record: 10 Oct 2024.
23V763000Received 11 Nov 2023. 339 units.
Equipment / Appliance / Air Conditioner
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Consequence, in the NHTSA record
An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is CR5508.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5508. Owner notification date in the NHTSA record: 20 Dec 2023.
23V607000Received 31 Aug 2023. 1,189 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence, in the NHTSA record
An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy, in the NHTSA record
Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V-416. Vehicles previously repaired under recall 22V-416 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5445. Owner notification date in the NHTSA record: 7 Nov 2023.
23V482000Received 12 Jul 2023. 414 units.
Power Train / Driveline / Driveshaft
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence, in the NHTSA record
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy, in the NHTSA record
Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will include 2019-2020 LFS Artic vehicles. Interim letters informing owners of the safety risk were mailed on October 27, 2023. A second notice will be mailed to Phase 2 owners once the remedy is available, expected in January 2025. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5442.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5442. Owner notification date in the NHTSA record: 27 Oct 2023.
22V845000Received 15 Nov 2022. 827 units.
Steering / Critical FastenersDo-not-drive advisory
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence, in the NHTSA record
Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp load, is expected to be available November 30, 2022, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5342.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5342. Owner notification date in the NHTSA record: 16 Nov 2022.
22V416000Received 13 Jun 2022. 273 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence, in the NHTSA record
An electrical short increases the risk of a fire.
Remedy, in the NHTSA record
Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5259. Owner notification date in the NHTSA record: 29 Jun 2022.
22V323000Received 11 May 2022. 307 units.
Equipment
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5267/68/69. Owner notification date in the NHTSA record: 27 Jun 2022.
21V351000Received 14 May 2021. 644 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1-800-350-6682.
Report filed by Nova Bus. Manufacturer campaign number CR5120E. Owner notification date in the NHTSA record: 9 Jul 2021.
20V568000Received 21 Sep 2020. 223 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.
Consequence, in the NHTSA record
A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.
Remedy, in the NHTSA record
Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4963.
Report filed by Nova Bus. Manufacturer campaign number CR4963. Owner notification date in the NHTSA record: 7 Oct 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 Nova Bus LFS ArticThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 Nova Bus LFS Artic: recalls and complaints. https://recallregister.com/vehicle/nova-bus/lfs-artic/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Nova Bus (US) Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Nova Bus LFS Artic?: 12,933 units in 15 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Nova Bus LFS Artic have for all model years?: NHTSA lists 37 recall campaigns for the Nova Bus LFS Artic, model years 2009 to 2024. 15 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Nova Bus LFS Artic open?: The NHTSA investigation file has no investigation that names this model year.