2017 Nova Bus LFS Artic: recalls and complaints

NHTSA advisory: do not driveCampaign 23V714000. NHTSA received the report on 25 Oct 2023. 514 units. Seats / Critical Fasteners

Remedy of campaign 23V714000, in the NHTSA record

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 12 recall campaigns for the 2017 Nova Bus LFS Artic. The newest campaign is 26V355000. NHTSA received the report on 2 Jun 2026. The NHTSA record gives the component Service Brakes, Air / Supply / Low Pressure Warning / Switch. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 26V355000, in the NHTSA record

Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

12 campaigns, newest first. 12,908 units in total.

26V3550002 Jun 2026Service Brakes, Air / Supply / Low Pressure Warning / Switch
24V6470005 Nov 2024Seat Belts / Front
24V55800025 Jul 2024Service Brakes, Air / Disc / Chamber
24V03300019 Jan 2024Structure / Body / Door
23V71400025 Oct 2023Seats / Critical FastenersAdvisory
23V60700031 Aug 2023Electrical System / Wiring / Fuses and Circuit Breakers
22V32300011 May 2022Equipment
21V35100014 May 2021Fuel System, Diesel / Fuel Injection System / Fuel Rail
19V5110002 Jul 2019Seats
18V82900026 Nov 2018Electrical System / Software
18V67000026 Sep 2018Power Train / Automatic Transmission
18V2990007 May 2018Service Brakes, Air / Disc / Caliper

26V355000Received 2 Jun 2026. 5,662 units.
Service Brakes, Air / Supply / Low Pressure Warning / Switch
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence, in the NHTSA record
A low brake air pressure warning light that fails to illuminate when the engine is off will not alert the driver to a low brake pressure condition, increasing the risk of a crash if the parking brake is disengaged before starting the engine.
Remedy, in the NHTSA record
Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR5918. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2026.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5918.
24V647000Received 5 Nov 2024. 1,570 units.
Seat Belts / Front
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence, in the NHTSA record
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy, in the NHTSA record
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5635. Owner notification date in the NHTSA record: 4 Jul 2025.
24V558000Received 25 Jul 2024. 534 units.
Service Brakes, Air / Disc / Chamber
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2019 LFS and LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.
Consequence, in the NHTSA record
A brake chamber air leak may cause the brakes to engage unexpectedly, which can overheat the brakes and increase the risk of a fire. Additionally, unexpected braking can increase the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5619.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5619. Owner notification date in the NHTSA record: 2 Nov 2024.
24V033000Received 19 Jan 2024. 289 units.
Structure / Body / Door
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2017-2019 LFS and LFS Artic buses. The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence, in the NHTSA record
An incorrect DOT code mark may result in the window being replaced with an incorrect type of glass, reducing visibility and increasing the risk of a crash.
Remedy, in the NHTSA record
Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5546.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5546. Owner notification date in the NHTSA record: 19 Jul 2024.
23V714000Received 25 Oct 2023. 514 units.
Seats / Critical FastenersDo-not-drive advisory
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
Consequence, in the NHTSA record
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5500. Owner notification date in the NHTSA record: 1 Dec 2023.
23V607000Received 31 Aug 2023. 1,189 units.
Electrical System / Wiring / Fuses and Circuit Breakers
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence, in the NHTSA record
An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy, in the NHTSA record
Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This recall replaces and expands recall number 22V-416. Vehicles previously repaired under recall 22V-416 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5445. Owner notification date in the NHTSA record: 7 Nov 2023.
22V323000Received 11 May 2022. 307 units.
Equipment
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5267/68/69. Owner notification date in the NHTSA record: 27 Jun 2022.
21V351000Received 14 May 2021. 644 units.
Fuel System, Diesel / Fuel Injection System / Fuel Rail
Defect, in the NHTSA record
Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1-800-350-6682.
Report filed by Nova Bus. Manufacturer campaign number CR5120E. Owner notification date in the NHTSA record: 9 Jul 2021.
19V511000Received 2 Jul 2019. 802 units.
Seats
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.
Consequence, in the NHTSA record
If the cantilever seat drops while it is occupied, there is an increased risk of an injury.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.
Report filed by Nova Bus. Manufacturer campaign number CR4663. Owner notification date in the NHTSA record: 30 Aug 2019.
18V829000Received 26 Nov 2018. 337 units.
Electrical System / Software
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
Consequence, in the NHTSA record
If there is a loss of vehicle stability, it can increase the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.
Report filed by Nova Bus. Manufacturer campaign number CR4422. Owner notification date in the NHTSA record: 6 Dec 2018.
18V670000Received 26 Sep 2018. 2 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2017 Nova Bus LFS Hybrid and LFS Arctic Hybrid transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these drive units may fail, possibly resulting in a loss of drive.
Consequence, in the NHTSA record
A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 5, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4435.
Report filed by Nova Bus. Manufacturer campaign number CR4437. Owner notification date in the NHTSA record: 5 Oct 2018.
18V299000Received 7 May 2018. 1,058 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.
Consequence, in the NHTSA record
Breakage of the guide pin can cause loss of braking ability or loss of tire pressure, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4079.
Report filed by Nova Bus. Manufacturer campaign number CR4079. Owner notification date in the NHTSA record: 5 Jul 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2017 Nova Bus LFS ArticThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2017 Nova Bus LFS Artic: recalls and complaints. https://recallregister.com/vehicle/nova-bus/lfs-artic/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Nova Bus (US) Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Nova Bus LFS Artic?: 12,908 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Nova Bus LFS Artic have for all model years?: NHTSA lists 37 recall campaigns for the Nova Bus LFS Artic, model years 2009 to 2024. 12 of them name the 2017 model year.
Is an NHTSA investigation of the 2017 Nova Bus LFS Artic open?: The NHTSA investigation file has no investigation that names this model year.