2015 Nova Bus LFS Artic: recalls and complaints

NHTSA advisory: do not driveCampaign 23V714000. NHTSA received the report on 25 Oct 2023. 514 units. Seats / Critical Fasteners

Remedy of campaign 23V714000, in the NHTSA record

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 10 recall campaigns for the 2015 Nova Bus LFS Artic. The newest campaign is 24V647000. NHTSA received the report on 5 Nov 2024. The NHTSA record gives the component Seat Belts / Front. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V647000, in the NHTSA record

Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

10 campaigns, newest first. 6,898 units in total.

24V6470005 Nov 2024Seat Belts / Front
23V71400025 Oct 2023Seats / Critical FastenersAdvisory
22V32300011 May 2022Equipment
19V5110002 Jul 2019Seats
18V82900026 Nov 2018Electrical System / Software
18V2990007 May 2018Service Brakes, Air / Disc / Caliper
16V4120008 Jun 2016Equipment
16V1350004 Mar 2016Visibility / Windshield Wiper/Washer / Linkages
16V0680005 Feb 2016Electrical System / Wiring
15V7350005 Nov 2015Structure / Body / Door

24V647000Received 5 Nov 2024. 1,570 units.
Seat Belts / Front
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence, in the NHTSA record
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy, in the NHTSA record
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5635. Owner notification date in the NHTSA record: 4 Jul 2025.
23V714000Received 25 Oct 2023. 514 units.
Seats / Critical FastenersDo-not-drive advisory
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
Consequence, in the NHTSA record
A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5500. Owner notification date in the NHTSA record: 1 Dec 2023.
22V323000Received 11 May 2022. 307 units.
Equipment
Defect, in the NHTSA record
Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5267/68/69.
Report filed by Nova Bus (US) Inc.. Manufacturer campaign number CR5267/68/69. Owner notification date in the NHTSA record: 27 Jun 2022.
19V511000Received 2 Jul 2019. 802 units.
Seats
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.
Consequence, in the NHTSA record
If the cantilever seat drops while it is occupied, there is an increased risk of an injury.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663.
Report filed by Nova Bus. Manufacturer campaign number CR4663. Owner notification date in the NHTSA record: 30 Aug 2019.
18V829000Received 26 Nov 2018. 337 units.
Electrical System / Software
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
Consequence, in the NHTSA record
If there is a loss of vehicle stability, it can increase the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4422.
Report filed by Nova Bus. Manufacturer campaign number CR4422. Owner notification date in the NHTSA record: 6 Dec 2018.
18V299000Received 7 May 2018. 1,058 units.
Service Brakes, Air / Disc / Caliper
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.
Consequence, in the NHTSA record
Breakage of the guide pin can cause loss of braking ability or loss of tire pressure, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4079.
Report filed by Nova Bus. Manufacturer campaign number CR4079. Owner notification date in the NHTSA record: 5 Jul 2018.
16V412000Received 8 Jun 2016. 914 units.
Equipment
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.
Consequence, in the NHTSA record
If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3539.
Report filed by Nova Bus. Manufacturer campaign number CR3539. Owner notification date in the NHTSA record: 21 Jul 2016.
16V135000Received 4 Mar 2016. 863 units.
Visibility / Windshield Wiper/Washer / Linkages
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.
Consequence, in the NHTSA record
If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR3601.
Report filed by Nova Bus. Manufacturer campaign number CR3601 & CR3642. Owner notification date in the NHTSA record: 21 Apr 2016.
16V068000Received 5 Feb 2016. 229 units.
Electrical System / Wiring
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS Artic transit buses manufactured from September 1, 2010, through April 30, 2015, and equipped with Allison transmissions. The main power cable within the energy guiding system (EGS) may have been incorrectly routed and, as a result, the cable may disconnect.
Consequence, in the NHTSA record
If the main power cable disconnects, there will be a loss of power that could disable the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will inspect the main power cable, re-routing it as necessary, free of charge. The recall began on April 11, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3590.
Report filed by Nova Bus. Manufacturer campaign number CR3590. Owner notification date in the NHTSA record: 11 Apr 2016.
15V735000Received 5 Nov 2015. 304 units.
Structure / Body / Door
Defect, in the NHTSA record
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Consequence, in the NHTSA record
A passenger could be injured if their arm is caught in the door.
Remedy, in the NHTSA record
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Report filed by Nova Bus. Manufacturer campaign number CR3492 and CR3493. Owner notification date in the NHTSA record: 23 Nov 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2015 Nova Bus LFS ArticThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2015 Nova Bus LFS Artic: recalls and complaints. https://recallregister.com/vehicle/nova-bus/lfs-artic/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Nova Bus (US) Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 Nova Bus LFS Artic?: 6,898 units in 10 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Nova Bus LFS Artic have for all model years?: NHTSA lists 37 recall campaigns for the Nova Bus LFS Artic, model years 2009 to 2024. 10 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 Nova Bus LFS Artic open?: The NHTSA investigation file has no investigation that names this model year.