2025 New Flyer XE60: recalls and complaints
NHTSA advisory: park outsideCampaign 25V631000. NHTSA received the report on . 655 units. Electrical System / Propulsion System / Traction Battery
Remedy of campaign 25V631000, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 4 recall campaigns for the 2025 New Flyer XE60. The newest campaign is 26V151000. NHTSA received the report on 13 Mar 2026. The NHTSA record gives the component Electrical System / Propulsion System / Inverter. NHTSA has no complaint on file for this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V151000, in the NHTSA record
New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 9,694 units in total.
- 26V151000Electrical System / Propulsion System / Inverter
- 25V898000Electronic Stability Control (ESC)
- 25V631000Electrical System / Propulsion System / Traction BatteryAdvisory
- 25V566000Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
26V151000Received . 1,196 units.
Electrical System / Propulsion System / Inverter
- Defect, in the NHTSA record
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2025 XE35, 2021-2026 XE40, 2023-2025 XE60, 2023-2026 XHE40, and 2024-2026 XHE60 transit buses equipped with Accelera ELFA 3 control systems V1 and V2. An inverter software error may cause unintended acceleration or deceleration in certain conditions.
- Consequence, in the NHTSA record
Unintended acceleration or deceleration can increase the risk of a crash.
- Remedy, in the NHTSA record
New Flyer will update the inverter software, free of charge. Owner notification letters were mailed April 30, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .
25V898000Received . 6,673 units.
Electronic Stability Control (ESC)
- Defect, in the NHTSA record
New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Consequence, in the NHTSA record
An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
- Remedy, in the NHTSA record
New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .
25V631000Received . 655 units.
Electrical System / Propulsion System / Traction BatteryPark-outside advisory
- Defect, in the NHTSA record
New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
- Consequence, in the NHTSA record
A short circuit in a high voltage battery increases the risk of a fire.
- Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer notified owners on 6/25/2026. Phase 3 will include 120 buses. New Flyer will notified owners on 9/9/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .
25V566000Received . 1,170 units.
Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
- Defect, in the NHTSA record
New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
- Consequence, in the NHTSA record
A battery module that overheats increases the risk of a fire.
- Remedy, in the NHTSA record
New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.
Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:New Flyer recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2025 New Flyer XE60The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2025 New Flyer XE60: recalls and complaints. https://recallregister.com/vehicle/new-flyer/xe60/2025/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- New Flyer of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2025 New Flyer XE60?
- 9,694 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the New Flyer XE60 have for all model years?
- NHTSA lists 10 recall campaigns for the New Flyer XE60, model years 2017 to 2025. 4 of them name the 2025 model year.
- Is an NHTSA investigation of the 2025 New Flyer XE60 open?
- The NHTSA investigation file has no investigation that names this model year.