Recall Register

2019 New Flyer XE60: recalls and complaints

NHTSA lists 5 recall campaigns for the 2019 New Flyer XE60. The newest campaign is 25V898000. NHTSA received the report on 19 Dec 2025. The NHTSA record gives the component Electronic Stability Control (ESC). NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V898000, in the NHTSA record

New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

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Recall campaigns

5 campaigns, newest first. 8,988 units in total.

  • 25V898000Electronic Stability Control (ESC)
  • 25V566000Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
  • 22V943000Steering / Column
  • 21V244000Electrical System / Propulsion System / Inverter
  • 19V100000Visibility / Sun/Moon Roof Assembly

  1. 25V898000Received . 6,673 units.

    Electronic Stability Control (ESC)

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
    Consequence, in the NHTSA record
    An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
    Remedy, in the NHTSA record
    New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.

    Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .

  2. 25V566000Received . 1,170 units.

    Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain 2013, 2017-2025 XE40, 2019-2025 XE60, XE35, 2023-2025 XHE40, and 2024-2025 XHE60 buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
    Consequence, in the NHTSA record
    A battery module that overheats increases the risk of a fire.
    Remedy, in the NHTSA record
    New Flyer will inspect and replace the battery module as necessary. New Flyer will also update the BMS software. All repairs will be performed free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact New Flyer's customer service at 1-800-241-2947.

    Report filed by New Flyer of America, Inc.. Owner notification date in the NHTSA record: .

  3. 22V943000Received . 746 units.

    Steering / Column

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
    Consequence, in the NHTSA record
    A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.

    Report filed by New Flyer of America, Inc.. Manufacturer campaign number R22-035. Owner notification date in the NHTSA record: .

  4. 21V244000Received . 227 units.

    Electrical System / Propulsion System / Inverter

    Defect, in the NHTSA record
    New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2021 XE40, 2019-2021 XE35, 2018-2021 XE60, 2016-2019 XHE40, and 2015 XHE60 vehicles. Firmware errors in the inverters may cause the electric drive system to shutdown.
    Consequence, in the NHTSA record
    A sudden loss of power increases the risk of a crash.
    Remedy, in the NHTSA record
    New Flyer will notify owners, and dealers will update firmware software, free of charge. The recall began on April 19, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-005.

    Report filed by New Flyer of America, Inc.. Manufacturer campaign number R21-005. Owner notification date in the NHTSA record: .

  5. 19V100000Received . 172 units.

    Visibility / Sun/Moon Roof Assembly

    Defect, in the NHTSA record
    New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
    Consequence, in the NHTSA record
    If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
    Remedy, in the NHTSA record
    New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.

    Report filed by New Flyer of America Inc.. Manufacturer campaign number R19-002. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20171
  2. 20183
  3. 20195
  4. 20204
  5. 20217
  6. 20226
  7. 20236
  8. 20245
  9. 20254

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2019 New Flyer XE60: recalls and complaints. https://recallregister.com/vehicle/new-flyer/xe60/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
New Flyer of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 New Flyer XE60?
8,988 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the New Flyer XE60 have for all model years?
NHTSA lists 10 recall campaigns for the New Flyer XE60, model years 2017 to 2025. 5 of them name the 2019 model year.
Is an NHTSA investigation of the 2019 New Flyer XE60 open?
The NHTSA investigation file has no investigation that names this model year.