2000 Mercury Sable: recalls and complaints

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All updates to the register

• 04V33200015 Jul 2004Suspension / Front / Springs / Coil Springs
• 04V1060002 Mar 2004Exterior Lighting / Brake Lights / Switch
• 02V2660002 Oct 2002Service Brakes, Hydraulic / Pedals and Linkages
• 01V2580008 Aug 2001Visibility / Windshield Wiper/Washer / Motor
• 01V07800012 Mar 2001Exterior Lighting / Tail Lights / Switch
• 01V07500012 Mar 2001Exterior Lighting / Headlights / Switch
• 00V24200024 Aug 2000Equipment / Other / Labels

1. 04V332000Received 15 Jul 2004. 899,060 units.

   Suspension / Front / Springs / Coil Springs

   Defect, in the NHTSA record

   On certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. A fractured spring could move past the spring seat and contact a front tire.

   Consequence, in the NHTSA record

   If this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash.

   Remedy, in the NHTSA record

   Dealers will install protective spring shields. In addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. If the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. If either front coil spring fractures, dealers will replace both front springs at no charge to the owner. An interim notice was sent to owners on august 2, 2004. Parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. Owners should contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S17. Owner notification date in the NHTSA record: 10 Jan 2005.

2. 04V106000Received 2 Mar 2004. 938,789 units.

   Exterior Lighting / Brake Lights / Switch

   Defect, in the NHTSA record

   Certain passenger vehicles are being recalled to correct a problem with a malfunctioning stop lamp switch and/or associated wiring. This malfunctioning could render the stop lamps inoperable or cause them to stay on all the time. This could cause confusion to a following driver, which could lead to a crash.

   Consequence, in the NHTSA record

   In addition, if the switch and/or associated wiring fail in the open position, the brake lights will not actuate and the driver will not be able to shift the vehicle out of "park" if they fail in the closed position, the brake lights will remain on, which will not allow the speed control to be activated. This could also cause the battery to discharge.

   Remedy, in the NHTSA record

   Dealers will remove the stop lamp switch and associated wiring assembly and install a newly designed stop lamp switch and wire assembly. Owner notification is expected to begin on april 5, 2004. Owners should contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S12. Owner notification date in the NHTSA record: 5 Apr 2004.

3. 02V266000Received 2 Oct 2002. 369,614 units.

   Service Brakes, Hydraulic / Pedals and Linkages

   Defect, in the NHTSA record

   Certain passenger vehicles equipped with adjustable padels are being recalled in order to adjust the brake and accelerator pedals to a minimum of 50 mm of lateral separation. Simultaneous application of both the brake and accelerator pedals could result in an increase in engine RPM.

   Consequence, in the NHTSA record

   This could result in a customer experiencing an "unintended vehicle speed increase" or a perceived "unable to stop" condition.

   Remedy, in the NHTSA record

   Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedals measured. If the spacing is found to be less than 50 mm, the dealer will adjust the pedals to increase the distance between them to greater than 50 mm. Owner notification began october 28, 2002. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 02S40.

4. 01V258000Received 8 Aug 2001. 1,083,000 units.

   Visibility / Windshield Wiper/Washer / Motor

   Defect, in the NHTSA record

   Vehicle description: passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, or ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. These vehicles were built at the following assembly plants: atlanta plant from 2/11/00 through 7/31/00; chicago plant from 2/14/00 through 8/4/00; kansas city plant from 2/26/00 to 9/4/00; kentucky truck plant from 2/18/00 to 8/31/00; michigan truck plant from 2/23/00 through 8/3/00; norfolk plant from 2/21/00 through 7/27/00; wayne stamping and assembly plant from 2/25/00 through 8/15/00; and wixom plant from 2/15/00 through 8/8/00.

   Consequence, in the NHTSA record

   Loss of visibility while driving increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced. Owner notification began august 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S24. Owner notification date in the NHTSA record: 20 Aug 2001.

5. 01V078000Received 12 Mar 2001. 157,000 units.

   Exterior Lighting / Tail Lights / Switch

   Defect, in the NHTSA record

   Vehicle description: passenger vehicles equipped with adjustable pedals. If the grease from the adjustable pedal assembly enters the stop lamp switch, it can contaminate the contacts leading to carbon build up, and potentially, a short circuit.

   Consequence, in the NHTSA record

   A short circuit could lead to either the brake lamps staying on, or to a loss of brake lamp function, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the brake lamp switch and wipe down the adjustable pedal assembly to remove excess grease. Owner notification began march 22, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S08. Owner notification date in the NHTSA record: 22 Mar 2001.

6. 01V075000Received 12 Mar 2001. 74,000 units.

   Exterior Lighting / Headlights / Switch

   Defect, in the NHTSA record

   Vehicle description: passenger and sport utility vehicles. Due to the use of incorrect material by a supplier, the headlamp switch knob can fracture and separate from the headlamp switch.

   Consequence, in the NHTSA record

   This would cause difficulty for the driver to activate the headlamps, which could affect driver visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the headlamp switch knob. Owner notification began april 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 01S09. Owner notification date in the NHTSA record: 9 Apr 2001.

7. 00V242000Received 24 Aug 2000. 167,000 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Vehicle description: passenger vehicles. The "vehicle capacity weight" and "designated seating capacity" information was not printed on the safety certification labels affixed to these vehicles. On affected sable sedan vehicles, the "vehicles capacity weight" (and also the luggage load) information printed on this label is incorrect - sable wagon luggage load was incorrectly used for the sable sedan. These vehicles do not comply with the label requirements of FMVSS no. 110, "tire selection and rims."

   Consequence, in the NHTSA record

   Excessive loading can cause tire and vehicle damage that could result in a crash.

   Remedy, in the NHTSA record

   Owners will be provided with a supplemental label with the correct information, along with instructions for affixing the label adjacent to the vehicle certification label. Owner notification began october 20, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 00L03. Owner notification date in the NHTSA record: 20 Oct 2000.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2000 Mercury Sable
• All 2000 vehicles

The table shows the 10 components with the most mentions, of 22.

Complaints that report a crash

31

Complaints that report a fire

6

Injuries in the complaints

17

Deaths in the complaints

0

Date of the newest complaint

26 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19840
2. 19868
3. 19878
4. 19885
5. 19896
6. 19905
7. 19914
8. 19924
9. 19936
10. 19944
11. 19955
12. 19965
13. 19973
14. 19982
15. 19995
16. 20007
17. 20018
18. 20023
19. 20033
20. 20041
21. 20050
22. 20081
23. 20090

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercury Sable: all model years
• Mercury: 24 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2000 Mercury SableThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2000 Mercury Sable?

3,688,463 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercury Sable have for all model years?

NHTSA lists 46 recall campaigns for the Mercury Sable, model years 1984 to 2009. 7 of them name the 2000 model year.

Which component do the complaints about the 2000 Mercury Sable name most often?

Suspension: 155 of 515 component mentions, or 301 per 1,000. For all 2000 vehicles the figure is 79.7 per 1,000.

Is an NHTSA investigation of the 2000 Mercury Sable open?

No. Each of the 9 investigations that name this model year has a closing date in the NHTSA file.