2004 Mercury Monterey: recalls and complaints
NHTSA lists 4 recall campaigns for the 2004 Mercury Monterey. The newest campaign is 13V081000. NHTSA received the report on 7 Mar 2013. The NHTSA record gives the component Seats. NHTSA has 126 complaints on file for this model year. 7 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 13V081000, in the NHTSA record
Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 461,128 units in total.
- 13V081000Seats
- 12V006000Power Train / Automatic Transmission
- 04V446000Wheels / Hub
- 03V457000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
13V081000Received . 196,667 units.
Seats
- Defect, in the NHTSA record
Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.
- Consequence, in the NHTSA record
In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
Report filed by Ford Motor Company. Manufacturer campaign number 13S01. Owner notification date in the NHTSA record: .
12V006000Received . 206,452 units.
Power Train / Automatic Transmission
- Defect, in the NHTSA record
Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.
- Consequence, in the NHTSA record
This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 11S25. Owner notification date in the NHTSA record: .
04V446000Received . 34,013 units.
Wheels / Hub
- Defect, in the NHTSA record
Certain minivans may have been produced with front wheel hub assemblies that were not heat treated correctly. This condition may lead to the development of small cracks in the hub.
- Consequence, in the NHTSA record
If the cracks were to progress, this could eventually result in wheel separation. Wheel separation may lead to loss of vehicle control, and potentially result in a vehicle crash.
- Remedy, in the NHTSA record
Dealers will replace the front hub, rotors, and wheel bearings. The recall began september 20, 2004. Owners should contact ford at 1-800-392-3673.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S24. Owner notification date in the NHTSA record: .
03V457000Received . 23,996 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- Defect, in the NHTSA record
On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.
- Consequence, in the NHTSA record
If this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.
- Remedy, in the NHTSA record
Dealers will inspect the power steering low-pressure line to ensure that it is seated properly at the rack and pinion steering gear. Owner notification began november 10, 2003. Owners should contact ford at 1-800-392-3673.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 03S09. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
126 complaints, 138 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2004 Mercury Monterey
- All 2004 vehicles
| Component | 2004 Monterey | All 2004 vehicles | Monterey, all years | Mentions |
|---|---|---|---|---|
| Power Train | 768.1 | 135.3 | 748.7 | 106 |
| Wheels | 29 | 10.3 | 20.5 | 4 |
| Service Brakes, Hydraulic | 29 | 76.5 | 41 | 4 |
| Vehicle Speed Control | 29 | 48.4 | 20.5 | 4 |
| Suspension | 21.7 | 53.6 | 20.5 | 3 |
| Tires | 14.5 | 37 | 10.3 | 2 |
| Electrical System | 14.5 | 140.9 | 30.8 | 2 |
| Latches/Locks/Linkages | 14.5 | 22.6 | 10.3 | 2 |
| Visibility | 14.5 | 62.8 | 10.3 | 2 |
| Engine and Engine Cooling | 14.5 | 93.9 | 30.8 | 2 |
The table shows the 10 components with the most mentions, of 16.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 3
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 22 Oct 2010
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EQ12010 | Investigation | Stabilus Rear Liftgate Struts Failing | Structure / Body / Hatchback/Liftgate / Support Device/Strut | 28 Sep 2012 | 31 Dec 2012 | |
| EA12003 | Engineering analysis | Corrosion of Third-Row Seat Attachment | Seats | 23 Apr 2012 | 2 May 2013 | 13V081000 |
| PE11039 | Preliminary evaluation | Corrosion of Third-Row Seat Attachment | Latches/Locks/Linkages | 21 Dec 2011 | 27 Apr 2012 | |
| PE11033 | Preliminary evaluation | Service Jack Failure | Equipment / Mechanical / Accessory Scissor/Screw/Bottle Jack/Lift | 13 Sep 2011 | 7 Dec 2012 | |
| PE10033 | Preliminary evaluation | Engine Stalling | Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm) | 23 Aug 2010 | 15 Jul 2011 | |
| EA09016 | Engineering analysis | Transmission Torque Converter Failure | Power Train / Automatic Transmission | 10 Nov 2009 | 2 Feb 2012 | 12V006000 |
| PE09033 | Preliminary evaluation | TORQUE CONVERTER OUTPUT SHAFT FAILURE | Power Train / Automatic Transmission | 15 Jul 2009 | 17 Nov 2009 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2004 Mercury MontereyThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2004 Mercury Monterey: recalls and complaints. https://recallregister.com/vehicle/mercury/monterey/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2004 Mercury Monterey?
- 461,128 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercury Monterey have for all model years?
- NHTSA lists 9 recall campaigns for the Mercury Monterey, model years 1968 to 2007. 4 of them name the 2004 model year.
- Which component do the complaints about the 2004 Mercury Monterey name most often?
- Power Train: 106 of 138 component mentions, or 768.1 per 1,000. For all 2004 vehicles the figure is 135.3 per 1,000.
- Is an NHTSA investigation of the 2004 Mercury Monterey open?
- No. Each of the 7 investigations that name this model year has a closing date in the NHTSA file.