2019 Mercedes-Benz Sprinter 1500: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 24V93000013 Dec 2024Electrical System / Instrument Cluster/Panel
• 23V87500021 Dec 2023Structure / Critical Fasteners
• 23V87600021 Dec 2023Structure / Critical Fasteners
• 23V20400024 Mar 2023Electrical System / Instrument Cluster/Panel
• 22V79600021 Oct 2022Power Train / Automatic Transmission / Internal / Park Pawl
• 22V36000020 May 2022Communication / Auto Crash Notification
• 22V28100027 Apr 2022Back Over Prevention / Display Function
• 21V97200015 Dec 2021Electrical System / Software
• 21V4100002 Jun 2021Air Bags / Passenger Side Frontal / Cushion
• 21V4110002 Jun 2021Electrical System / Software
• 21V2410006 Apr 2021Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 21V2350005 Apr 2021Electrical System / Instrument Cluster/Panel
• 21V15300010 Mar 2021Latches/Locks/Linkages / Doors / Lock
• 21V15200010 Mar 2021Service Brakes, Hydraulic / Pedals and Linkages
• 21V07700017 Feb 2021Back Over Prevention / Sensing System / Camera
• 21V0550005 Feb 2021Electrical System / Software
• 20V80200021 Dec 2020Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
• 20V7560008 Dec 2020Equipment / Other / Owners/Service/Other Manual
• 20V66300028 Oct 2020Steering / Hydraulic Power Assist / Hose, Piping, and Connections
• 20V59500029 Sep 2020Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings
• 20V18000026 Mar 2020Equipment / Other / Owners/Service/Other Manual
• 20V18100025 Mar 2020Structure / Frame and Members / Underbody Shields
• 20V15700018 Mar 2020Tires
• 20V15500018 Mar 2020Equipment / Other / Labels
• 20V15600018 Mar 2020Equipment / Other / Labels
• 20V10900025 Feb 2020Steering
• 20V11000025 Feb 2020Steering / Column
• 20V07800012 Feb 2020Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)
• 20V07900012 Feb 2020Engine and Engine Cooling / Exhaust System
• 19V90800019 Dec 2019Equipment
• 19V7980007 Nov 2019Fuel System, Diesel
• 19V8000006 Nov 2019Seats
• 19V7160008 Oct 2019Structure / Body / Door
• 19V6930002 Oct 2019Unknown or Other
• 19V6950002 Oct 2019Air Bags / Air Bag/Restraint Control Module
• 19V66500018 Sep 2019Latches/Locks/Linkages / Hood / Latch
• 19V59100012 Aug 2019Exterior Lighting / Tail Lights / Switch
• 19V5070002 Jul 2019Visibility / Glass, Side/Rear

1. 24V930000Received 13 Dec 2024. 697 units.

   Electrical System / Instrument Cluster/Panel

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

   Consequence, in the NHTSA record

   A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BELKOM. Owner notification date in the NHTSA record: 31 Jan 2025.

2. 23V875000Received 21 Dec 2023. 3,739 units.

   Structure / Critical Fasteners

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

   Consequence, in the NHTSA record

   Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3ROHRAH. Owner notification date in the NHTSA record: 4 Mar 2024.

3. 23V876000Received 21 Dec 2023. 387 units.

   Structure / Critical Fasteners

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

   Consequence, in the NHTSA record

   A detached partition wall can increase the risk of injury.

   Remedy, in the NHTSA record

   Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3TREWAN. Owner notification date in the NHTSA record: 31 Jan 2024.

4. 23V204000Received 24 Mar 2023. 6,857 units.

   Electrical System / Instrument Cluster/Panel

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

   Consequence, in the NHTSA record

   A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KOMBAUS. Owner notification date in the NHTSA record: 5 May 2023.

5. 22V796000Received 21 Oct 2022. 124,305 units.

   Power Train / Automatic Transmission / Internal / Park Pawl

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

   Consequence, in the NHTSA record

   Vehicle rollaway increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number 22V2790611,2,3. Owner notification date in the NHTSA record: 10 Feb 2023.

6. 22V360000Received 20 May 2022. 19,937 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS2SIMKOM/VS3SIMKOM. Owner notification date in the NHTSA record: 13 Oct 2022.

7. 22V281000Received 27 Apr 2022. 12,086 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KOMRUE. Owner notification date in the NHTSA record: 20 Jul 2022.

8. 21V972000Received 15 Dec 2021. 48,400 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

   Consequence, in the NHTSA record

   Unintentional vehicle movement can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3PA27 ERI/ERO. Owner notification date in the NHTSA record: 11 Feb 2022.

9. 21V410000Received 2 Jun 2021. 4,078 units.

   Air Bags / Passenger Side Frontal / Cushion

   Defect, in the NHTSA record

   Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

   Consequence, in the NHTSA record

   Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

   Remedy, in the NHTSA record

   Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

   Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3DREHSEL. Owner notification date in the NHTSA record: 11 Aug 2021.

10. 21V411000Received 2 Jun 2021. 33,437 units.

    Electrical System / Software

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence, in the NHTSA record

    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3UXPOBOX. Owner notification date in the NHTSA record: 17 Aug 2021.

11. 21V241000Received 6 Apr 2021. 4,444 units.

    Steering / Hydraulic Power Assist / Hose, Piping, and Connections

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

    Consequence, in the NHTSA record

    A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPX. Owner notification date in the NHTSA record: 28 May 2021.

12. 21V235000Received 5 Apr 2021. 1,285 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence, in the NHTSA record

    A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3DISPKI. Owner notification date in the NHTSA record: 28 May 2021.

13. 21V153000Received 10 Mar 2021. 56 units.

    Latches/Locks/Linkages / Doors / Lock

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Consequence, in the NHTSA record

    In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3SCHIEBT. Owner notification date in the NHTSA record: 20 Jan 2023.

14. 21V152000Received 10 Mar 2021. 56,534 units.

    Service Brakes, Hydraulic / Pedals and Linkages

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

    Consequence, in the NHTSA record

    Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BREBOL. Owner notification date in the NHTSA record: 4 Jun 2021.

15. 21V077000Received 17 Feb 2021. 198 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence, in the NHTSA record

    A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3RUECON. Owner notification date in the NHTSA record: 5 Mar 2021.

16. 21V055000Received 5 Feb 2021. 84,345 units.

    Electrical System / Software

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence, in the NHTSA record

    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSXHERMPOS. Owner notification date in the NHTSA record: 5 May 2021.

17. 20V802000Received 21 Dec 2020. 9,094 units.

    Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

    Consequence, in the NHTSA record

    Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BREPB. Owner notification date in the NHTSA record: 5 Jan 2022.

18. 20V756000Received 8 Dec 2020. 9 units.

    Equipment / Other / Owners/Service/Other Manual

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

    Consequence, in the NHTSA record

    If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3PRIDIBA. Owner notification date in the NHTSA record: 17 Mar 2021.

19. 20V663000Received 28 Oct 2020. 47,667 units.

    Steering / Hydraulic Power Assist / Hose, Piping, and Connections

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

    Consequence, in the NHTSA record

    The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPE. Owner notification date in the NHTSA record: 23 Dec 2020.

20. 20V595000Received 29 Sep 2020. 4,010 units.

    Fuel System, Gasoline / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

    Consequence, in the NHTSA record

    A fuel leak can increase the risk of a fire.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3SCHELLE. Owner notification date in the NHTSA record: 19 Jan 2021.

21. 20V180000Received 26 Mar 2020. 52,127 units.

    Equipment / Other / Owners/Service/Other Manual

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Consequence, in the NHTSA record

    If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BAUTOP. Owner notification date in the NHTSA record: 18 May 2020.

22. 20V181000Received 25 Mar 2020. 48,791 units.

    Structure / Frame and Members / Underbody Shields

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Consequence, in the NHTSA record

    Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BRADVER. Owner notification date in the NHTSA record: 22 May 2020.

23. 20V157000Received 18 Mar 2020. 65 units.

    Tires

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

    Consequence, in the NHTSA record

    A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3LAUFRI. Owner notification date in the NHTSA record: 15 May 2020.

24. 20V155000Received 18 Mar 2020. 289 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

    Consequence, in the NHTSA record

    With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BEGRESS. Owner notification date in the NHTSA record: 15 May 2020.

25. 20V156000Received 18 Mar 2020. 332 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

    Consequence, in the NHTSA record

    Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BEGREPP. Owner notification date in the NHTSA record: 15 May 2020.

26. 20V109000Received 25 Feb 2020. 8,595 units.

    Steering

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

    Consequence, in the NHTSA record

    If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3SCHLENK. Owner notification date in the NHTSA record: 13 Apr 2020.

27. 20V110000Received 25 Feb 2020. 25 units.

    Steering / Column

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

    Consequence, in the NHTSA record

    If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3VERKLE. Owner notification date in the NHTSA record: 24 Apr 2020.

28. 20V078000Received 12 Feb 2020. 4,424 units.

    Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

    Consequence, in the NHTSA record

    If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3AGROHR. Owner notification date in the NHTSA record: 4 May 2020.

29. 20V079000Received 12 Feb 2020. 4,385 units.

    Engine and Engine Cooling / Exhaust System

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

    Consequence, in the NHTSA record

    An exhaust gas leak in the engine compartment increases the risk of a fire.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FLABIND. Owner notification date in the NHTSA record: 10 Apr 2020.

30. 19V908000Received 19 Dec 2019. 183 units.

    Equipment

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

    Consequence, in the NHTSA record

    If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3ZUSCHI. Owner notification date in the NHTSA record: 15 Apr 2020.

31. 19V798000Received 7 Nov 2019. 4,987 units.

    Fuel System, Diesel

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

    Consequence, in the NHTSA record

    A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KRAFMOD. Owner notification date in the NHTSA record: 3 Jan 2020.

32. 19V800000Received 6 Nov 2019. 3 units.

    Seats

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

    Consequence, in the NHTSA record

    In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3SITZVER. Owner notification date in the NHTSA record: 9 Mar 2020.

33. 19V716000Received 8 Oct 2019. 153 units.

    Structure / Body / Door

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

    Consequence, in the NHTSA record

    If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KEIL. Owner notification date in the NHTSA record: 10 Feb 2020.

34. 19V693000Received 2 Oct 2019. 19 units.

    Unknown or Other

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

    Consequence, in the NHTSA record

    Failure to identify loose safety related parts can increase the risk of crash and injury.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VSX566ZP25. Owner notification date in the NHTSA record: 15 Nov 2019.

35. 19V695000Received 2 Oct 2019. 1,232 units.

    Air Bags / Air Bag/Restraint Control Module

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Consequence, in the NHTSA record

    An inactive airbag system can increase the risk of injury in the event of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3AIRIGEL. Owner notification date in the NHTSA record: 10 Feb 2020.

36. 19V665000Received 18 Sep 2019. 5,626 units.

    Latches/Locks/Linkages / Hood / Latch

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

    Consequence, in the NHTSA record

    A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HAUBOSS. Owner notification date in the NHTSA record: 1 Nov 2019.

37. 19V591000Received 12 Aug 2019. 8,243 units.

    Exterior Lighting / Tail Lights / Switch

    Defect, in the NHTSA record

    Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.

    Consequence, in the NHTSA record

    Reduced taillight visibility increases the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HELI. Owner notification date in the NHTSA record: 30 Sep 2019.

38. 19V507000Received 2 Jul 2019. 1,079 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

    Consequence, in the NHTSA record

    In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

    Remedy, in the NHTSA record

    DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3VERGLAS. Owner notification date in the NHTSA record: 21 Jan 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

1

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

20 Feb 2024

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20151
2. 20161
3. 20171
4. 20187
5. 201938
6. 202022
7. 202117
8. 20227
9. 20236
10. 20242

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz Sprinter 1500: all model years
• Mercedes-Benz: 284 model lines

Follow by RSS:Mercedes Benz recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2019 Mercedes-Benz Sprinter 1500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2019 Mercedes-Benz Sprinter 1500?

602,123 units in 38 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz Sprinter 1500 have for all model years?

NHTSA lists 55 recall campaigns for the Mercedes-Benz Sprinter 1500, model years 2015 to 2024. 38 of them name the 2019 model year.

Which component do the complaints about the 2019 Mercedes-Benz Sprinter 1500 name most often?

Unknown or Other: 3 of 11 component mentions.

Is an NHTSA investigation of the 2019 Mercedes-Benz Sprinter 1500 open?

The NHTSA investigation file has no investigation that names this model year.