2013 Mercedes-Benz SLK250: recalls and complaints
NHTSA lists 2 recall campaigns for the 2013 Mercedes-Benz SLK250. The newest campaign is 19V787000. NHTSA received the report on 1 Nov 2019. The NHTSA record gives the component Communication. NHTSA has 8 complaints on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 19V787000, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 24,297 units in total.
19V787000Received . 24,226 units.
Communication
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence, in the NHTSA record
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: .
13V236000Received . 71 units.
Electrical System / Software
- Defect, in the NHTSA record
Mercedes-Benz (Mercedes) is recalling certain model year 2013 SLK250 and SLK350 vehicles manufactured October 9, 2012, through November 20, 2012. These vehicles are equipped with an occupant classification system (OCS) that may not correctly differentiate between a child seat or a very light person being in the front passenger seat.
- Consequence, in the NHTSA record
If the OCS incorrectly classifies a very light person as being a child seat, in the event of a crash necessitating airbag deployment, the system would deactivate the passenger airbag, increasing the risk of injury.
- Remedy, in the NHTSA record
Mercedes will notify owners, and dealers will replace the passenger side seat cushion including the OCS. The recall began on July 26, 2013. Owners may contact Mercedes at 1-201-573-0600.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
8 complaints, 10 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Structure | 3 |
| Engine | 2 |
| Fuel System, Gasoline | 1 |
| Vehicle Speed Control | 1 |
| Fuel/Propulsion System | 1 |
| Air Bags | 1 |
| Unknown or Other | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 21 Jun 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA21002 | Engineering analysis | Desiccated Air Bag Inflator Rupture | Air Bags / Frontal / Driver Side / Inflator Module | 17 Sep 2021 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Mercedes-Benz SLK250The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Mercedes-Benz SLK250: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/slk250/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Mercedes-Benz SLK250?
- 24,297 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz SLK250 have for all model years?
- NHTSA lists 4 recall campaigns for the Mercedes-Benz SLK250, model years 2013 to 2015. 2 of them name the 2013 model year.
- Which component do the complaints about the 2013 Mercedes-Benz SLK250 name most often?
- Structure: 3 of 10 component mentions.
- Is an NHTSA investigation of the 2013 Mercedes-Benz SLK250 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.