2015 Mercedes-Benz S550 4MATIC: recalls and complaints
NHTSA lists 2 recall campaigns for the 2015 Mercedes-Benz S550 4MATIC. The newest campaign is 19V787000. NHTSA received the report on 1 Nov 2019. The NHTSA record gives the component Communication. NHTSA has 6 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 19V787000, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 26,806 units in total.
19V787000Received . 24,226 units.
Communication
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
- Consequence, in the NHTSA record
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: .
15V657000Received . 2,580 units.
Seat Belts / Front
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
- Consequence, in the NHTSA record
If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
- Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2015100002. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
6 complaints, 7 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Service Brakes | 1 |
| Seat Belts | 1 |
| Visibility/Wiper | 1 |
| Visibility | 1 |
| Unknown or Other | 1 |
| Air Bags | 1 |
| Structure | 1 |
- Complaints that report a crash
- 2
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 10 Nov 2020
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 20152
- 20161
- 20172
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Mercedes-Benz S550 4MATICThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Mercedes-Benz S550 4MATIC: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/s550-4matic/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Mercedes-Benz S550 4MATIC?
- 26,806 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz S550 4MATIC have for all model years?
- NHTSA lists 4 recall campaigns for the Mercedes-Benz S550 4MATIC, model years 2015 to 2017. 2 of them name the 2015 model year.
- Which component do the complaints about the 2015 Mercedes-Benz S550 4MATIC name most often?
- Service Brakes: 1 of 7 component mentions.
- Is an NHTSA investigation of the 2015 Mercedes-Benz S550 4MATIC open?
- The NHTSA investigation file has no investigation that names this model year.