2020 Mercedes-Benz GLB 250: recalls and complaints

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• 26V48100024 Jul 2026Latches/Locks/Linkages / Doors / Lock
• 23V7320001 Nov 2023Service Brakes, Hydraulic / Foundation Components / Disc / Pads
• 22V36500020 May 2022Electrical System / Software
• 22V2320008 Apr 2022Back Over Prevention / Display Function
• 21V99000017 Dec 2021Steering
• 21V96100013 Dec 2021Fuel System, Gasoline / Fuel Injection System / Fuel Rail
• 21V63900013 Aug 2021Air Bags / Air Bag/Restraint Control Module / Software
• 21V52600012 Jul 2021Electrical System / Wiring / Connectors/Plugs / Accesory Power Outlet/Jack/Port/Usb/Sae/Cigarette Lighter
• 21V5090002 Jul 2021Exterior Lighting / Headlights
• 21V40400028 May 2021Air Bags / Side/Window / Curtain
• 21V40300028 May 2021Structure
• 21V40500028 May 2021Air Bags / Passenger Side Frontal / Cushion
• 21V35400014 May 2021Back Over Prevention / Sensing System / Camera
• 21V2320001 Apr 2021Structure / Body
• 21V2310001 Apr 2021Structure / Body / Tailgate
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V6280009 Oct 2020Air Bags / Side/Window
• 20V55800014 Sep 2020Seats / Mid/Rear Assembly
• 20V48000014 Aug 2020Structure / Body
• 20V2460001 May 2020Structure

1. 26V481000Received 24 Jul 2026. 310,667 units.

   Latches/Locks/Linkages / Doors / Lock

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

   Consequence, in the NHTSA record

   A vehicle rollaway increases the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 18 Sep 2026.

2. 23V732000Received 1 Nov 2023. 42,742 units.

   Service Brakes, Hydraulic / Foundation Components / Disc / Pads

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

   Consequence, in the NHTSA record

   Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 29 Feb 2024.

3. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

4. 22V232000Received 8 Apr 2022. 126,443 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022060007. Owner notification date in the NHTSA record: 15 Jul 2022.

5. 21V990000Received 17 Dec 2021. 38,312 units.

   Steering

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 AMG GLB35, 2019-2020 A220, and 2020 GLB250 vehicles. The integral carrier that supports the front axle may corrode, causing it to fail.

   Consequence, in the NHTSA record

   Front axle carrier failure may result in a loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the integral carrier, as necessary, free of charge. Owner notification letters were mailed July 29, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070009.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022070009. Owner notification date in the NHTSA record: 29 Jul 2022.

6. 21V961000Received 13 Dec 2021. 139 units.

   Fuel System, Gasoline / Fuel Injection System / Fuel Rail

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

   Consequence, in the NHTSA record

   A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022030003. Owner notification date in the NHTSA record: 22 Apr 2022.

7. 21V639000Received 13 Aug 2021. 66 units.

   Air Bags / Air Bag/Restraint Control Module / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. In the event of a crash, the air bag control unit software may not activate the front seat belts and front passenger air bag properly.

   Consequence, in the NHTSA record

   Air bags and seat belts that do not function properly can increase the risk of injury in a crash.

   Remedy, in the NHTSA record

   Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021080019. Owner notification date in the NHTSA record: 17 Sep 2021.

8. 21V526000Received 12 Jul 2021. 1,690 units.

   Electrical System / Wiring / Connectors/Plugs / Accesory Power Outlet/Jack/Port/Usb/Sae/Cigarette Lighter

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB 250 vehicles. The accessory power outlet for the second-row seating may have excessive voltage due to an incorrect voltage converter socket.

   Consequence, in the NHTSA record

   Excessive voltage through the accessory power outlet to a connected device can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the voltage converter, as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021080005.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021080005. Owner notification date in the NHTSA record: 3 Sep 2021.

9. 21V509000Received 2 Jul 2021. 1,467 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021120011. Owner notification date in the NHTSA record: 7 Jan 2022.

10. 21V404000Received 28 May 2021. 16 units.

    Air Bags / Side/Window / Curtain

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The side curtain air bags may not deploy properly during a crash.

    Consequence, in the NHTSA record

    Air bags that do not deploy as intended can increase the risk of injury.

    Remedy, in the NHTSA record

    Dealers will replace the side curtain air bags, free of charge. Owner notification letters were mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021080012. Owner notification date in the NHTSA record: 24 Sep 2021.

11. 21V403000Received 28 May 2021. 5,680 units.

    Structure

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, an engine stall while driving, or the vehicle may not start.

    Consequence, in the NHTSA record

    Either a blank instrument cluster display or an engine stall can increase the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. Owner notification letters were mailed July 20, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2020070009. Owner notification date in the NHTSA record: 20 Jul 2021.

12. 21V405000Received 28 May 2021. 17 units.

    Air Bags / Passenger Side Frontal / Cushion

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLB250 vehicles. The front passenger air bag inflator and cushion may be improperly attached inside the air bag module, which could result in the air bag cushion tearing upon deployment.

    Consequence, in the NHTSA record

    An air bag that does not deploy properly during a crash can increase the risk of injury.

    Remedy, in the NHTSA record

    Dealers will replace the front passenger air bag module, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060011.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021060011. Owner notification date in the NHTSA record: 16 Jul 2021.

13. 21V354000Received 14 May 2021. 343,191 units.

    Back Over Prevention / Sensing System / Camera

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence, in the NHTSA record

    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050012. Owner notification date in the NHTSA record: 28 Jun 2021.

14. 21V232000Received 1 Apr 2021. 2,362 units.

    Structure / Body

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

    Consequence, in the NHTSA record

    Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021040015. Owner notification date in the NHTSA record: 21 May 2021.

15. 21V231000Received 1 Apr 2021. 5,215 units.

    Structure / Body / Tailgate

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

    Consequence, in the NHTSA record

    Detached spoilers can create a road hazard, increasing the risk of a crash or injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050009. Owner notification date in the NHTSA record: 2 Jul 2021.

16. 21V058000Received 5 Feb 2021. 1,292,258 units.

    Communication / Auto Crash Notification

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence, in the NHTSA record

    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

17. 20V628000Received 9 Oct 2020. 7 units.

    Air Bags / Side/Window

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. The window air bag in the A-pillar area may not be mounted correctly, affecting its performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

    Consequence, in the NHTSA record

    In the event of a crash that deploys the window air bag, the catch strap could disconnect and increase the risk of injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will check the mounting of the window air bag and correct it as necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100010.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020100010. Owner notification date in the NHTSA record: 30 Oct 2020.

18. 20V558000Received 14 Sep 2020. 36 units.

    Seats / Mid/Rear Assembly

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The second row seat may not be correctly aligned within the seat track on one side, possibly causing the seat to not lock properly into place.

    Consequence, in the NHTSA record

    If the second row seat is not locked into place, there could be an increased risk of injury to the seat occupants in a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect the installation of the second row seat and correct it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090020.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020090020. Owner notification date in the NHTSA record: 23 Oct 2020.

19. 20V480000Received 14 Aug 2020. 10,644 units.

    Structure / Body

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB250 vehicles. The rear spoiler above the tailgate may not have been welded correctly. This could result in parts of the spoiler detaching from the vehicle.

    Consequence, in the NHTSA record

    If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect the rear spoiler and replace it, if necessary, free of charge. The recall began October 23, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090006.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020090006. Owner notification date in the NHTSA record: 23 Oct 2020.

20. 20V246000Received 1 May 2020. 26 units.

    Structure

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLB 250 vehicles. Water may enter through the wheel well area into the front occupant foot wells, potentially damaging certain electrical components. This may result in the instrument cluster going blank, or an engine stall while driving without the ability to restart the vehicle.

    Consequence, in the NHTSA record

    Either a blank instrument cluster display or an engine stall can increase the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will seal the vehicle body in the wheel well area and inspect the front foot wells for water intrusion, repairing as necessary, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070009.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020070009. Owner notification date in the NHTSA record: 31 Jul 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2020 Mercedes-Benz GLB 250
• All 2020 vehicles

The table shows the 10 components with the most mentions, of 20.

Complaints that report a crash

3

Complaints that report a fire

0

Injuries in the complaints

3

Deaths in the complaints

0

Date of the newest complaint

30 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 202020
2. 202111
3. 20221
4. 20231
5. 20241
6. 20252
7. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz GLB 250: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2020 Mercedes-Benz GLB 250The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Mercedes-Benz GLB 250?

2,423,700 units in 20 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz GLB 250 have for all model years?

NHTSA lists 25 recall campaigns for the Mercedes-Benz GLB 250, model years 2020 to 2026. 20 of them name the 2020 model year.

Which component do the complaints about the 2020 Mercedes-Benz GLB 250 name most often?

Structure: 14 of 75 component mentions, or 186.7 per 1,000. For all 2020 vehicles the figure is 45.9 per 1,000.

Is an NHTSA investigation of the 2020 Mercedes-Benz GLB 250 open?

The NHTSA investigation file has no investigation that names this model year.