2023 Mercedes-Benz EQB 350 4MATIC: recalls and complaints
NHTSA advisory: park outsideCampaign 26V073000. NHTSA received the report on . 11,895 units. Electrical System / Propulsion System / Traction Battery
Remedy of campaign 26V073000, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
NHTSA advisory: park outsideCampaign 25V894000. NHTSA received the report on . 169 units. Electrical System / Propulsion System / Traction Battery
Remedy of campaign 25V894000, in the NHTSA record
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
2 more campaigns have an NHTSA advisory. The recall campaigns section shows each one.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 4 recall campaigns for the 2023 Mercedes-Benz EQB 350 4MATIC. The newest campaign is 26V073000. NHTSA received the report on 6 Feb 2026. The NHTSA record gives the component Electrical System / Propulsion System / Traction Battery. NHTSA has 9 complaints on file for this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 24,960 units in total.
- 26V073000Electrical System / Propulsion System / Traction BatteryAdvisory
- 25V894000Electrical System / Propulsion System / Traction BatteryAdvisory
- 25V487000Electrical System / Propulsion System / Traction BatteryAdvisory
- 25V050000Electrical System / Propulsion System / Traction BatteryAdvisory
26V073000Received . 11,895 units.
Electrical System / Propulsion System / Traction BatteryPark-outside advisory
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence, in the NHTSA record
A vehicle fire while parked or driving can increase the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
Report filed by Mercedes-Benz USA, LLC.
25V894000Received . 169 units.
Electrical System / Propulsion System / Traction BatteryPark-outside advisory
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence, in the NHTSA record
A vehicle fire while parked or driving can increase the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2025120005. Owner notification date in the NHTSA record: .
25V487000Received . 660 units.
Electrical System / Propulsion System / Traction BatteryPark-outside advisory
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2025080004. Owner notification date in the NHTSA record: .
25V050000Received . 12,236 units.
Electrical System / Propulsion System / Traction BatteryPark-outside advisory
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence, in the NHTSA record
A vehicle fire while parked or driving can increase the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2025040005. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
9 complaints, 18 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 7 |
| Fuel/Propulsion System | 5 |
| Unknown or Other | 3 |
| Power Train | 1 |
| Structure | 1 |
| Engine | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 28 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Mercedes-Benz EQB 350 4MATICThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Mercedes-Benz EQB 350 4MATIC: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/eqb-350-4matic/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Mercedes-Benz EQB 350 4MATIC?
- 24,960 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz EQB 350 4MATIC have for all model years?
- NHTSA lists 6 recall campaigns for the Mercedes-Benz EQB 350 4MATIC, model years 2022 to 2024. 4 of them name the 2023 model year.
- Which component do the complaints about the 2023 Mercedes-Benz EQB 350 4MATIC name most often?
- Electrical System: 7 of 18 component mentions.
- Is an NHTSA investigation of the 2023 Mercedes-Benz EQB 350 4MATIC open?
- The NHTSA investigation file has no investigation that names this model year.