2015 Mercedes-Benz E400: recalls and complaints

NHTSA lists 7 recall campaigns for the 2015 Mercedes-Benz E400. The newest campaign is 21V638000. NHTSA received the report on 13 Aug 2021. The NHTSA record gives the component Air Bags / Frontal. NHTSA has 15 complaints on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V638000, in the NHTSA record

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 957,172 units in total.

21V63800013 Aug 2021Air Bags / Frontal
19V7870001 Nov 2019Communication
19V0100009 Jan 2019Air Bags / Frontal / Passenger Side / Inflator Module
17V6270006 Oct 2017Air Bags / Frontal
16V89900014 Dec 2016Steering / Electric Power Assist System
15V08800013 Feb 2015Structure / Body / Hood
14V81800024 Dec 2014Seat Belts / Rear/Other / Buckle Assembly

21V638000Received 13 Aug 2021. 205 units.
Air Bags / Frontal
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence, in the NHTSA record
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021080016. Owner notification date in the NHTSA record: 10 Sep 2021.
19V787000Received 1 Nov 2019. 24,226 units.
Communication
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Consequence, in the NHTSA record
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy, in the NHTSA record
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019120008. Owner notification date in the NHTSA record: 23 Dec 2019.
19V010000Received 9 Jan 2019. 288,779 units.
Air Bags / Frontal / Passenger Side / Inflator Module
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 29 Mar 2019.
17V627000Received 6 Oct 2017. 495,290 units.
Air Bags / Frontal
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence, in the NHTSA record
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2017110011. Owner notification date in the NHTSA record: 6 Dec 2017.
16V899000Received 14 Dec 2016. 70 units.
Steering / Electric Power Assist System
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Consequence, in the NHTSA record
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 13 Oct 2017.
15V088000Received 13 Feb 2015. 147,224 units.
Structure / Body / Hood
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence, in the NHTSA record
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2015020001. Owner notification date in the NHTSA record: 6 Mar 2015.
14V818000Received 24 Dec 2014. 1,378 units.
Seat Belts / Rear/Other / Buckle Assembly
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 E250 Diesel, E250 Blue Tec 4 Matic, E350 Sedan, E350 Sedan 4 Matic, E350 Wagon 4 Matic, E400 Sedan, E400 Sedan 4 Matic, E63 Sedan, and E63 Wagon vehicles manufactured October 8, 2014, to October 24, 2014. In the affected vehicles, the double seat belt buckle for the middle position of the rear passenger seat could fail under loading experienced in a severe frontal crash.
Consequence, in the NHTSA record
If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2014120006. Owner notification date in the NHTSA record: 2 Feb 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

15 complaints, 18 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2015 Mercedes-Benz E400: component mentions in complaints
Component		Mentions
Air Bags		8
Electrical System		3
Unknown or Other		2
Vehicle Speed Control		1
Engine		1
Lane Departure		1
Structure		1
Service Brakes		1

Complaints that report a crash: 2
Complaints that report a fire: 0
Injuries in the complaints: 2
Deaths in the complaints: 0
Date of the newest complaint: 19 Oct 2024

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2015 Mercedes-Benz E400, by the year NHTSA received them. The largest year is 2018, with 3 complaints.

Investigations

NHTSA investigations that name the 2015 Mercedes-Benz E400
Number	Type	Subject	Component	Opened	Closed	Campaign
EA21002	Engineering analysis	Desiccated Air Bag Inflator Rupture	Air Bags / Frontal / Driver Side / Inflator Module	17 Sep 2021	Open
DP20004	Defect petition	Rear brake line failure	Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings	24 Apr 2020	9 Oct 2020

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20157
20167
20178

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2015 Mercedes-Benz E400The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2015 Mercedes-Benz E400: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/e400/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 Mercedes-Benz E400?: 957,172 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz E400 have for all model years?: NHTSA lists 15 recall campaigns for the Mercedes-Benz E400, model years 2015 to 2017. 7 of them name the 2015 model year.
Which component do the complaints about the 2015 Mercedes-Benz E400 name most often?: Air Bags: 8 of 18 component mentions.
Is an NHTSA investigation of the 2015 Mercedes-Benz E400 open?: 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.