2009 Mercedes-Benz E350: recalls and complaints
NHTSA lists 4 recall campaigns for the 2009 Mercedes-Benz E350. The newest campaign is 24V874000. NHTSA received the report on 19 Nov 2024. The NHTSA record gives the component Visibility / Sun/Moon Roof Assembly. NHTSA has 64 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V874000, in the NHTSA record
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 916,650 units in total.
- 24V874000Visibility / Sun/Moon Roof Assembly
- 22V954000Visibility / Sun/Moon Roof Assembly
- 19V918000Visibility / Sun/Moon Roof Assembly
- 12V264000Suspension / Rear
24V874000Received . 33,456 units.
Visibility / Sun/Moon Roof Assembly
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
- Consequence, in the NHTSA record
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024120001/2/3. Owner notification date in the NHTSA record: .
22V954000Received . 131,653 units.
Visibility / Sun/Moon Roof Assembly
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
- Consequence, in the NHTSA record
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023010004/5/6. Owner notification date in the NHTSA record: .
19V918000Received . 747,928 units.
Visibility / Sun/Moon Roof Assembly
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
- Consequence, in the NHTSA record
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020040011. Owner notification date in the NHTSA record: .
12V264000Received . 3,613 units.
Suspension / Rear
- Defect, in the NHTSA record
Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.
- Consequence, in the NHTSA record
If this occurs, the driver may have reduced vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.
Report filed by MERCEDES-BENZ USA, LLC.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
64 complaints, 76 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2009 Mercedes-Benz E350
- All 2009 vehicles
| Component | 2009 E350 | All 2009 vehicles | E350, all years | Mentions |
|---|---|---|---|---|
| Fuel/Propulsion System | 355.3 | 35.7 | 198.1 | 27 |
| Fuel System, Gasoline | 105.3 | 14.7 | 85 | 8 |
| Seats | 78.9 | 9.7 | 27.1 | 6 |
| Air Bags | 78.9 | 137.8 | 147.3 | 6 |
| Engine | 65.8 | 74.3 | 69.8 | 5 |
| Structure | 39.5 | 42.6 | 39.7 | 3 |
| Electrical System | 39.5 | 130.2 | 62 | 3 |
| Suspension | 39.5 | 30.1 | 43.4 | 3 |
| Seat Belts | 39.5 | 8.5 | 7.4 | 3 |
| Wheels | 26.3 | 14.6 | 21.5 | 2 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 2
- Complaints that report a fire
- 4
- Injuries in the complaints
- 5
- Deaths in the complaints
- 0
- Date of the newest complaint
- 12 Jan 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Mercedes-Benz E350The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Mercedes-Benz E350: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/e350/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Mercedes-Benz E350?
- 916,650 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz E350 have for all model years?
- NHTSA lists 22 recall campaigns for the Mercedes-Benz E350, model years 2003 to 2017. 4 of them name the 2009 model year.
- Which component do the complaints about the 2009 Mercedes-Benz E350 name most often?
- Fuel/Propulsion System: 27 of 76 component mentions, or 355.3 per 1,000. For all 2009 vehicles the figure is 35.7 per 1,000.
- Is an NHTSA investigation of the 2009 Mercedes-Benz E350 open?
- The NHTSA investigation file has no investigation that names this model year.