1997 Mercedes Benz E Class: recalls and complaints
NHTSA lists 1 recall campaign for the 1997 Mercedes Benz E Class. The campaign is 00V388000. NHTSA received the report on 28 Nov 2000. The NHTSA record gives the component Air Bags / Side/Window. NHTSA has 38 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 00V388000, in the NHTSA record
Dealers will replace the driver and passenger door mounted side air bag modules. At the same time, dealers will also inspect the condition of the side air bag module wiring within the doors and replace that wiring if there is any evidence of damage.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 16,255 units in total.
00V388000Received . 16,255 units.
Air Bags / Side/Window
- Defect, in the NHTSA record
Vehicle description: passenger vehicles. Some of these vehicles have experienced side air bag deployments in the absence of a crash.
- Consequence, in the NHTSA record
Inadvertent side air bag deployment could cause personal injury to the seat occupant.
- Remedy, in the NHTSA record
Dealers will replace the driver and passenger door mounted side air bag modules. At the same time, dealers will also inspect the condition of the side air bag module wiring within the doors and replace that wiring if there is any evidence of damage.
Report filed by MERCEDES-BENZ USA, LLC.. Manufacturer campaign number 2000-110004. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
38 complaints, 43 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Suspension | 20 |
| Structure | 6 |
| Visibility | 5 |
| Service Brakes, Hydraulic | 3 |
| Electrical System | 2 |
| Air Bags | 2 |
| Engine and Engine Cooling | 1 |
| Fuel System, Gasoline | 1 |
| Seats | 1 |
| Exterior Lighting | 1 |
The table shows the 10 components with the most mentions, of 11.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 18 Dec 2013
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE07021 | Preliminary evaluation | FRONT SUSPENSION COIL SPRING EJECTION | Suspension / Front / Springs / Coil Springs | 19 Apr 2007 | 9 Aug 2007 | |
| RQ00013 | Recall query | INADVERTENT SIDE IMPACT AIRBAG DEPLOYMEN | Air Bags / Side/Window | 2 Jun 2000 | 20 Jul 2001 | 00V388000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 1997 Mercedes Benz E ClassThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 1997 Mercedes Benz E Class: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/e-class/1997/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- MERCEDES-BENZ USA, LLC.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 1997 Mercedes Benz E Class?
- 16,255 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes Benz E Class have for all model years?
- NHTSA lists 9 recall campaigns for the Mercedes Benz E Class, model years 1992 to 2008. 1 of them names the 1997 model year.
- Which component do the complaints about the 1997 Mercedes Benz E Class name most often?
- Suspension: 20 of 43 component mentions.
- Is an NHTSA investigation of the 1997 Mercedes Benz E Class open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.