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2018 Mercedes-Benz E 300
The 2018 Mercedes-Benz E 300 appears in 7 NHTSA recall campaigns (communication, electrical system and seat belts) and in 9 consumer complaints filed with the agency.
The component named most often is unknown or other: 250 of every 1,000 component mentions for this year, above the 123.9 per 1,000 across all 2018 model-year vehicles and against 200 per 1,000 for the Mercedes-Benz E 300 line as a whole.
That is more than the average of 5.0 complaints per model year across the 2 Mercedes-Benz E 300 model years on this register.
Complaints were received in the largest number in 2018 (6); the most recent in the file is dated 10 May 2019.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Filed by Mercedes-Benz USA, LLC (manufacturer campaign 2021030005); components: communication: auto crash notification; communication.
Defect, as filed: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Filed by Mercedes-Benz USA, LLC (manufacturer campaign 2021020025); components: electrical system:software; communication: auto crash notification.
Defect, as filed: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Filed by Mercedes-Benz USA, LLC. (manufacturer campaign 2020080015); components: electrical system:software; seat belts:front:warning light/devices.
Defect, as filed: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Consequence: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Filed by Mercedes-Benz USA, LLC. (manufacturer campaign 2020020017).
Defect, as filed: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence: A car that cannot be properly steered has an increased risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Filed by Mercedes-Benz USA, LLC. (manufacturer campaign 2019080012).
Defect, as filed: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Consequence: If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
Filed by Mercedes-Benz USA, LLC. (manufacturer campaign 2018110002).
Defect, as filed: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Consequence: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Filed by Mercedes-Benz USA, LLC. (manufacturer campaign 2018100004).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
Component mentions per 1,000 for the 2018 Mercedes-Benz E 300 (black) against all 2018 model-year vehicles in the file (yellow). A complaint can name more than one component.
| Per 1,000 component mentions | 2018 | E 300 line | All 2018 vehicles |
|---|---|---|---|
| Unknown or Other | 250 | 200 | 123.9 |
| Structure | 166.7 | 133.3 | 48.9 |
| Forward Collision Avoidance | 166.7 | 133.3 | 11.1 |
| Visibility/Wiper | 83.3 | 66.7 | 28.6 |
| Electrical System | 83.3 | 66.7 | 106.9 |
| Vehicle Speed Control | 83.3 | 66.7 | 47.6 |
| Component | Mentions | Per 1,000 | Line | All 2018 |
|---|---|---|---|---|
| Unknown or Other | 3 | 250 | 200 | 123.9 |
| Structure | 2 | 166.7 | 133.3 | 48.9 |
| Forward Collision Avoidance | 2 | 166.7 | 133.3 | 11.1 |
| Visibility/Wiper | 1 | 83.3 | 66.7 | 28.6 |
| Electrical System | 1 | 83.3 | 66.7 | 106.9 |
| Vehicle Speed Control | 1 | 83.3 | 66.7 | 47.6 |
| Service Brakes | 1 | 83.3 | 66.7 | 70.2 |
| Steering | 1 | 83.3 | 66.7 | 109 |
9 unique complaints, 12 component mentions; 0 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.
Complaints by year received
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Mercedes-Benz E 300 model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2018 | 7 | 9 | 1,332,892 |
| 2019 | 8 | 1 | 1,693,362 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Mercedes-Benz E 300 model years · Mercedes-Benz: 282 model lines
Questions and answers
How many recalls does the 2018 Mercedes-Benz E 300 have?
7 NHTSA recall campaigns name this model year; the most recent, 21V072000, was reported to NHTSA on 12 Feb 2021 and concerns communication: auto crash notification. Across all model years the Mercedes-Benz E 300 line has 11 campaigns.
Is there an open NHTSA investigation into the 2018 Mercedes-Benz E 300?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2018 Mercedes-Benz E 300 complain about most?
Unknown or Other: 3 of 12 component mentions (250 per 1,000). Next is structure with 2. Complaints are consumer reports and have not been verified by NHTSA.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.