2020 Mercedes-Benz AMG GLC63: recalls and complaints

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• 22V36500020 May 2022Electrical System / Software
• 22V2320008 Apr 2022Back Over Prevention / Display Function
• 21V52700012 Jul 2021Air Bags / Sensor / Side Impact
• 21V35400014 May 2021Back Over Prevention / Sensing System / Camera
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V77600011 Dec 2020Electrical System / Starter Assembly
• 20V65100023 Oct 2020Steering / Electric Power Assist System
• 20V3950006 Jul 2020Electronic Stability Control (ESC)
• 20V3280005 Jun 2020Seats / Mid/Rear Assembly
• 20V0680007 Feb 2020Communication

1. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

2. 22V232000Received 8 Apr 2022. 126,443 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022060007. Owner notification date in the NHTSA record: 15 Jul 2022.

3. 21V527000Received 12 Jul 2021. 542 units.

   Air Bags / Sensor / Side Impact

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

   Consequence, in the NHTSA record

   Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

   Remedy, in the NHTSA record

   Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021070032/33. Owner notification date in the NHTSA record: 3 Sep 2021.

4. 21V354000Received 14 May 2021. 343,191 units.

   Back Over Prevention / Sensing System / Camera

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

   Remedy, in the NHTSA record

   The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021050012. Owner notification date in the NHTSA record: 28 Jun 2021.

5. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

6. 20V776000Received 11 Dec 2020. 2,563 units.

   Electrical System / Starter Assembly

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.

   Consequence, in the NHTSA record

   If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021010006.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021010006. Owner notification date in the NHTSA record: 18 Mar 2021.

7. 20V651000Received 23 Oct 2020. 2,533 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.

   Consequence, in the NHTSA record

   A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020110012. Owner notification date in the NHTSA record: 11 Dec 2020.

8. 20V395000Received 6 Jul 2020. 5,399 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.

   Consequence, in the NHTSA record

   If the ESP does not react properly to a driving situation, it may increase the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020080016. Owner notification date in the NHTSA record: 28 Aug 2020.

9. 20V328000Received 5 Jun 2020. 1,352 units.

   Seats / Mid/Rear Assembly

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.

   Consequence, in the NHTSA record

   In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020070004. Owner notification date in the NHTSA record: 17 Aug 2020.

10. 20V068000Received 7 Feb 2020. 239 units.

    Communication

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

    Consequence, in the NHTSA record

    An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020030016. Owner notification date in the NHTSA record: 14 Apr 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

13 Oct 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20187
2. 20198
3. 202010
4. 20216

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz AMG GLC63: all model years
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• NHTSA page of the 2020 Mercedes-Benz AMG GLC63The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Mercedes-Benz AMG GLC63?

2,017,242 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz AMG GLC63 have for all model years?

NHTSA lists 21 recall campaigns for the Mercedes-Benz AMG GLC63, model years 2018 to 2021. 10 of them name the 2020 model year.

Which component do the complaints about the 2020 Mercedes-Benz AMG GLC63 name most often?

Electrical System: 1 of 2 component mentions.

Is an NHTSA investigation of the 2020 Mercedes-Benz AMG GLC63 open?

The NHTSA investigation file has no investigation that names this model year.